Quote:
Originally Posted by r00t
Paul H, so you know something we that work for VM don't then?
"The company is aware that their staff are telling customers lies but ignore it."
Or do you indeed work for VM too?
From my reading that would be a firm NO, you do not work for VM and your statement is based on nothing but speculation.
edit Ignore above.
After reading through your posts it seems you have nothing but hate, mistrust and add speculation to everything VM.
One thing that gets me is, why don't you take it elsewhere if its so bad. BT, sky etc..
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The facts are there. some customer services, some reps, some people who knock on your door and ask you to sign up with Virginmedia are telling people that the 2 and 4 Mb speeds are being upgraded in May. it is a lie they are not being upgraded in May. only the 10Mb speeds are. I will not be called a liar based on that because I don't work for Virginmedia then I am telling lies because I don't and shouldn't know anything. and because you work for Virginmedia then you are right and I am wrong. I am not wrong. If I am wrong then so are the many customers who are posting both in the virgin internal groups and various forums saying they are being told the same lies. are you calling all of them liars too?
The company is aware of this too. The technical support staff from the internal support groups know about it. Alex brown is aware of it. he is the internet manager. you do know him don't you?
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