I hate Virgin Media, how do I quit?

[AndyCambs]

Originally Posted by Brodie

Maybe VM should return the dirty play of Sky and go straight to the horses mouth and poach the top programmes, after all, that's exactly what sky did with Lost from E4.

Lost was a top programme?????

Originally Posted by Zeph

Not quite if you read it through

"the withdrawal of Sky’s basic channels does not breach our agreement with customers. However, if any of our TV customers wish to cancel their contract, we will allow them to do so at any time up to the end of March."

So it's a goodwill thing basically.

Its a goodwill thing where is that sick bowl?
VM would be screwed if it went to court imo.

---------- Post added at 11:44 ---------- Previous post was at 11:39 ----------

Originally Posted by lostandconfused

if you cancel the tv, you may well lose the discounts that you have on your account if any, as these would more than likely be agreed with the condition you are taking the tv aswel.

Can you see in reality VM pressing that suicide button?
Ok lets say I have been heavily discounted under NTL.
I call up to cancel the tv due to the loss of sky 1 etc;
The cs responds, " I see that you are on a discount of £x per month, we are going to have to take that discount from your account if you cancel the tv "
As vickie pollard would say " wotever "

[AndyCambs]

Originally Posted by arcamalpha2004

Its a goodwill thing where is that sick bowl?
VM would be screwed if it went to court imo.

Terms and conditions from the Virgin Media website:

http://allyours.virginmedia.com/html...ble/terms.html

Some services (for example, television channels that form part of our television services) are supplied by other organisations. As a result, we may, due to matters outside our reasonable control or for commercial or contractual reasons, change all or any programming, programming services, channel allocations and channels, or cancel, postpone or alter the details of any advertised Pay-Per-View or programmes on demand or interactive services without notice. We will give you reasonable notice of any withdrawals and changes where it is possible to do so. You will be entitled to end this agreement if the changes are significant, as described in paragraph J3.

[iadom]

Originally Posted by spankysmagicpian

Might be worth browsing this site before you write any lettes or emails to Virgin about cancelling.

http://dictionary.reference.com/

Lettes.???? hoist' by his own petard.

Originally Posted by AndyCambs

Terms and conditions from the Virgin Media website:

http://allyours.virginmedia.com/html...ble/terms.html

That link is worth jack you know what if someone goes to a small claims court over it.
A contract has to be seen as fair.
A court would decide that.
Surely you are intelligent enough to know that?

[AndyCambs]

Originally Posted by arcamalpha2004

That link is worth jack you know what if someone goes to a small claims court over it.
A contract has to be seen as fair.
A court would decide that.
Surely you are intelligent enough to know that?

But I'm not saying whether it's fair or not. Personally In my opinion, it's a reasonable clause - you seem to think that everything conspires against you!

Originally Posted by AndyCambs

But I'm not saying whether it's fair or not. Personally In my opinion, it's a reasonable clause - you seem to think that everything conspires against you!

I do not think that everything conspires against me at all, unlike mr branson
But at the same time people should not swallow a contract hook line and sinker as some on here obviously do

[spankysmagicpian]

Originally Posted by iadom

Lettes.???? hoist' by his own petard.

Oooops... err well spotted. I am a and therefore apologise to the OP and come to think of it, everyone else while I'm at it.

[Kellargh]

Doesn't anyone know that Lost will be broadcast on Virgin Central?

Theres little to miss, just be patient and all will be ok!

I love the Simpsons, and missing one new episode on a Sunday is no big loss, you can still view on Channel 4.

[AndyCambs]

Originally Posted by Kellargh

Doesn't anyone know that Lost will be broadcast on Virgin Central?

Theres little to miss, just be patient and all will be ok!

I love the Simpsons, and missing one new episode on a Sunday is no big loss, you can still view on Channel 4.

I liked watching Morse on ITV, but I wasn't distraught when it stopped.

[harryboy22002]

Originally Posted by Zeph

Welcome. Firstly... it's Virgin, and no they are not in breach of contract as they reserve the right to change channels in packages.

???whose side are you on ?????

---------- Post added at 18:47 ---------- Previous post was at 18:45 ----------

Originally Posted by Zeph

Didn't see that, but they reserve the right to change channels they carry in different packages, so would dropping 4 or 5 channels really constitute breach of contract?

if you pay for something -you expect to get it ?

[SMHarman]

Originally Posted by harryboy22002

if you pay for something -you expect to get it ?

You pay for a service of providing TV channels through a STB to your TV, you get that service.

[Graham M]

Originally Posted by harryboy22002

???whose side are you on ?????

Umm my side?

[Kellargh]

You're paying for a service yes, but with Virgin. The channels that have gone are Sky's, and you would have to pay more if you wanted them. With Virgin, you don't pay for a new box, you don't pay for a technician visit.

If you move to Sky, would you be willing to pay so much, just for a few missing channels, which programmes will be covered on Virgin Central anyway????

[AndyCambs]

Originally Posted by Kellargh

You're paying for a service yes, but with Virgin. The channels that have gone are Sky's, and you would have to pay more if you wanted them. With Virgin, you don't pay for a new box, you don't pay for a technician visit.

If you move to Sky, would you be willing to pay so much, just for a few missing channels, which programmes will be covered on Virgin Central anyway????

£299 plus £10 a month for a Sky HD box, compared to £10 per month (based on XL TV package) with Virgin Media... plus as you say, after the first year, engineer visits and repair costs. So you have to factor in depreciation and replacement of the Sky HD box when working out costs.