I hate Virgin Media, how do I quit?
04-03-2007, 11:57
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#1
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Inactive
Join Date: Mar 2007
Posts: 11
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I hate Virgin Media, how do I quit?
hey guys, im a newbie, but i need help on how to cut my losses. i get to the point, i love lost, i have ntl, im ****ed off.i dont watch much tv,but what i do watch is lost and simpsons. i used sky one very often. now vergin is taking the ****. i have a deal with vergin for phone and a big tv package for £28 a month. im half way through the year. but can i cancell the tv and phone deal?
when they phoned me up asking to sell me this deal, i said yes providing they gave me certain channels, now they have been taken away surly vergin are in breech of the contract or agreement and i have thew right to cancell?
i need some expert advice here because sadly i dont know my rights exactly when it comes to this. i cant for the life of me understand how the hell vergin can get away with this.
its like me selling branson a yaught that cant stay afloat!
cheers peeps
beebop
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04-03-2007, 11:59
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#2
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Join Date: Jul 2003
Location: Poole, Dorset
Age: 41
Services: FreeSat+
Tivo
V-Box
VM 60MBit
Posts: 13,365
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Re: i hate vergin media how do i quit?
Welcome. Firstly... it's Virgin, and no they are not in breach of contract as they reserve the right to change channels in packages.
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04-03-2007, 12:00
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#3
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Inactive
Join Date: Dec 2004
Posts: 3,403
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Re: i hate vergin media how do i quit?
Simple, call customer service and cancel.
Virgin Media have said they will not tie up any customer in a contract IF they cancel before the end of March this year.
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04-03-2007, 12:02
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#4
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laeva recumbens anguis
Cable Forum Mod
Join Date: Jun 2006
Age: 69
Services: Premiere Collection
Posts: 44,601
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Re: i hate vergin media how do i quit?
And also, they have stated that if anyone wants to leave because of the loss of channels, they may (as long as you do it before the end of March 2007).
Take a chill pill.
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04-03-2007, 12:02
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#5
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Inactive
Join Date: Mar 2007
Posts: 11
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Re: i hate vergin media how do i quit?
wow kudos on the lighting replies.
thanks guys, i didnt think i could cancell becuase i though i had to wait the duration of the 12 months, but thanks once again
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04-03-2007, 12:49
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#7
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Guest
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Re: i hate vergin media how do i quit?
Quote:
Originally Posted by Zeph
Welcome. Firstly... it's Virgin, and no they are not in breach of contract as they reserve the right to change channels in packages.
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Zeph, as I posted earlier, a professor in law would beg to differ on that stance, he was on working lunch on friday just gone, you can catch up with it on the website 
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04-03-2007, 12:51
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#8
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Join Date: Jul 2003
Location: Poole, Dorset
Age: 41
Services: FreeSat+
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Re: i hate vergin media how do i quit?
Quote:
Originally Posted by arcamalpha2004
Zeph, as I posted earlier, a professor in law would beg to differ on that stance, he was on working lunch on friday just gone, you can catch up with it on the website |
Didn't see that, but they reserve the right to change channels they carry in different packages, so would dropping 4 or 5 channels really constitute breach of contract?
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04-03-2007, 12:54
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#9
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Guest
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Re: i hate vergin media how do i quit?
Quote:
Originally Posted by Zeph
Didn't see that, but they reserve the right to change channels they carry in different packages, so would dropping 4 or 5 channels really constitute breach of contract?
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You could watch it yourself, but he said that he would view it as a breach of contract.
Which may partially explain VM's current position regarding letting customers go.
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04-03-2007, 13:54
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#10
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laeva recumbens anguis
Cable Forum Mod
Join Date: Jun 2006
Age: 69
Services: Premiere Collection
Posts: 44,601
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Re: i hate vergin media how do i quit?
Quote:
Originally Posted by arcamalpha2004
You could watch it yourself, but he said that he would view it as a breach of contract.
Which may partially explain VM's current position regarding letting customers go.
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Isn't that the beauty of lawyer-speak? He didn't say it was a breach of contract, he said he would view it as a breach of contract (his interpretation of contract law). I am sure some other lawyer would be more than willing to take someone's money to provide a different interpretation, and then fight it out in court (at more cost).
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04-03-2007, 14:51
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#11
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Inactive
Join Date: Jun 2003
Location: Aldershot, Hampshire
Services: Virgin Media - Tivo, TV XL, Broadband XL, Phone XL, Mobile
Posts: 677
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Re: i hate vergin media how do i quit?
The point of joining cable forum to quit cable absolutely astounds me!
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04-03-2007, 15:38
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#12
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cf.geek
Join Date: Oct 2006
Location: Manchester
Services: Ultimate Oomph although there is nothing ultimate or oomph about it.
Posts: 852
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Re: i hate vergin media how do i quit?
Quote:
Originally Posted by beebop
hey guys, im a newbie, but i need help on how to cut my losses. i get to the point, i love lost, i have ntl, im ****ed off.i dont watch much tv,but what i do watch is lost and simpsons. i used sky one very often. now vergin is taking the ****. i have a deal with vergin for phone and a big tv package for £28 a month. im half way through the year. but can i cancell the tv and phone deal?
when they phoned me up asking to sell me this deal, i said yes providing they gave me certain channels, now they have been taken away surly vergin are in breech of the contract or agreement and i have thew right to cancell?
i need some expert advice here because sadly i dont know my rights exactly when it comes to this. i cant for the life of me understand how the hell vergin can get away with this.
its like me selling branson a yaught that cant stay afloat!
cheers peeps
beebop
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Might be worth browsing this site before you write any lettes or emails to Virgin about cancelling.
http://dictionary.reference.com/
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04-03-2007, 16:23
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#13
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Inactive
Join Date: Mar 2005
Location: Wales
Posts: 2,509
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Re: i hate vergin media how do i quit?
Quote:
Originally Posted by Zeph
Didn't see that, but they reserve the right to change channels they carry in different packages, so would dropping 4 or 5 channels really constitute breach of contract?
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yes according to NCC
Qoute from here
http://www.cableforum.co.uk/article/...annels-dispute
"The NCC also insisted that Virgin Media confirms without delay, if its customers are entitled to cancel without penalty."
and trading standards said much the same
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04-03-2007, 16:25
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#14
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Join Date: Jul 2003
Location: Poole, Dorset
Age: 41
Services: FreeSat+
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Posts: 13,365
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Re: i hate vergin media how do i quit?
Quote:
Originally Posted by rogermevans
yes according to NCC
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Not quite if you read it through
"the withdrawal of Sky’s basic channels does not breach our agreement with customers. However, if any of our TV customers wish to cancel their contract, we will allow them to do so at any time up to the end of March."
So it's a goodwill thing basically.
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04-03-2007, 16:28
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#15
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Inactive
Join Date: Sep 2005
Location: Peterborough
Services: Virgin Media XL
Broadband XL
Virgin Mobile
V+ installed!
and a happy Virgin Media customer
Posts: 2,560
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Re: i hate vergin media how do i quit?
Quote:
Originally Posted by spankysmagicpian
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I have to admit, I just don't read posts with poor grammar and spelling now
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