PVR release dates - Page 33

ken · 22-01-2007, 10:32

Quote:

Originally Posted by dranny69

make sure you post back n let us know how you get on!!

ok will do

iadom · 22-01-2007, 11:02

Just received a nice little glossy brochure in the post promoting the new V+. Nice picture

. Also promises to install V+ withins 2 weeks.

Rang the number on the brochure which is a normal Ntl number 0845 454 0000, although it calls it the V+ hotline.

Was passed to sales, then to CS, then back to sales, then to somewhere else, passed on five time in total. The upshot is that a new V+ box is due for installation on the 1st Feb AM.

Jim.

ken · 22-01-2007, 11:13

well phone today just about my bb but ended up booking v+ boxs haveing all done on 15th feb so i got my v+ boxs book today

Biohazard55 · 22-01-2007, 12:22

I have just spoken to CS and they have informed me that for my area (TW20) the TV drive will be available from the end of February and that I will get a leaflet in the mail when I can order it.

AndyCambs · 22-01-2007, 13:27

Quote:

Originally Posted by iadom

Just received a nice little glossy brochure in the post promoting the new V+. Nice picture

. Also promises to install V+ withins 2 weeks.

Rang the number on the brochure which is a normal Ntl number 0845 454 0000, although it calls it the V+ hotline.

Was passed to sales, then to CS, then back to sales, then to somewhere else, passed on five time in total. The upshot is that a new V+ box is due for installation on the 1st Feb AM.

Jim.

Interesting - I'm told that I can call from tomorrow (23rd Jan), and I was hoping to be able to have the drive fitted sometime this week, as I have the week off work. Otherwise it will have to be a Saturday.

ecw199 · 22-01-2007, 13:54

WARNING to those people told they could phone on the 23rd January to get the V+/tvdrive. I live in the solent region (PO9) I just phoned sales today and was told that I wouldn't be able to get it till February. Was so stunned by this response (as I phoned them 3 times last week and was told 23rd Jan on each occasion) I phoned back and spoke to someone else. He claimed that no areas on the Bromley platform were getting it till February and that Manchester would be the first place.

I get the feeling I'm being fob off - Its not like their saying that theres been a problem and they've had to delay it, there just pretending that they never told me the 23rd in the first place. I'll still be phoning tomorrow and if I get the same response again I'll be kicking up a fuss.

Would be great to hear if anyone else has heard the same, or are they just telling me a load of s**t

P.S Hi Blueview - as your in the same region as me would be great to hear what you've been told + plus if you manage to book please let me know- I of course will do likewise

studiosonic · 22-01-2007, 14:08

I was also told the 23rd by two people. Although a CS team leader said that no official dates had been given. Have a new install booked for Feb 10th, so I'm going to be ****ed if it's not available by then. I don't want to get a normal box installed then, only to then have to pay another ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£75 a few weeks later to swap it for a V+HD box!!

I'll be calling them tomorrow morning, but I have a horrible feeling I'm going to be told it's not going to be available

ecw199 · 22-01-2007, 14:17

I would also like to ask those people who have received promotional leaflets for the V+ in the last few days where you are and are any of you on the Bromley platform

Thanks

BlueView · 22-01-2007, 15:40

Update for ecw199
I have just phoned NTL on 0845 4540000 this afternoon.
The V Box is being installed at the end of next week

The cost is an additional ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£15 a month if I keep the old box (which I do not want and will not have installed) but since I have the family pack there is a ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£5 monthly discount leaving me ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£10 to pay.
The altenative is to hand the box back and just pay ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£10 a month but in addition pay ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£75 for the installation of the V box !
I shall, of course, be keeping the box - it may come in handy if the V Box becomes faulty !
I'll keep you up to date with the installation and functionality next week.

ecw199 · 22-01-2007, 15:52

Thanks Blueview

Right I'm phoning them as soon as I get home, and I'm not getting off the phone till I've got an installation date. You're just down the road from me, so if you can get it so can I. Thanks very, very much for the info. will post back and let you know how I get on

AndyCambs · 22-01-2007, 15:55

Quote:

Originally Posted by ecw199

WARNING to those people told they could phone on the 23rd January to get the V+/tvdrive. I live in the solent region (PO9) I just phoned sales today and was told that I wouldn't be able to get it till February. Was so stunned by this response (as I phoned them 3 times last week and was told 23rd Jan on each occasion) I phoned back and spoke to someone else. He claimed that no areas on the Bromley platform were getting it till February and that Manchester would be the first place.

I get the feeling I'm being fob off - Its not like their saying that theres been a problem and they've had to delay it, there just pretending that they never told me the 23rd in the first place. I'll still be phoning tomorrow and if I get the same response again I'll be kicking up a fuss.

Would be great to hear if anyone else has heard the same, or are they just telling me a load of s**t

P.S Hi Blueview - as your in the same region as me would be great to hear what you've been told + plus if you manage to book please let me know- I of course will do likewise

I have an email from CS saying 23rd January.

ecw199 · 22-01-2007, 16:10

Question For Blueview

Did you employ any particular strategy to get your installation date? Was it fairly straight forward or did you really have to push for it? Would you mind telling me the first part of your postcode ie i'm PO9

Thanks

BlueView · 22-01-2007, 16:53

I'm in Fareham = postcode PO16
I phoned the number, pressed 5, waited 1 minute and spoke to Customer Services who moved me on to the dedicated V Box team.
The guy was very helpful and explained all the advantages of the box and the saving of the installation fee if I kept the box even tho I didn't want it to be installed ("just say to the engineer you'll heve it fitted later")
My forceful argumentative rating was probably 1 out of 10 !
His helpful kindly friendly rating was 9 out of 10

dilli-theclaw · 22-01-2007, 17:06

HHHmmm I wonder if I'll get a v+ thingy or a TV drive on Saturday...

gadge · 22-01-2007, 17:11

postcode st5 got mine booked for the 1st feb