A post to NTL

[AndrewJ]

I am a long time customer with NTL, I've been with them since the 150k £17.99 days then I went to your premium service for £37.99 of 1mb then 1.5mb and so onwards to the mighty 10mb.

I accepted the 512k upload as would do, and put up with the lower download speeds but as long as I got above 5mb I was suited.

Now I need the upload so I can game on demanding games while my partner uses her pc on my network to talk to her family in America.

Currently my ping is about 30-50 while only my pc is online, but when she users her pc my ping goes to about 70-90. Now this is borderline and on some servers it is actually kickable as a high ping.

Now if you lower your upload to 384 on the 10mb service, I consider this a grossly misjudged act and if you do so your showing to your customers one thing.

That you are putting profits above quality in your services, and that dispite pleas from the people who pay for your offices and your job that you don't care and are going to roll out this 20mb service and don't say your not it's been seen with the trials you will roll it out for about £54.99 with the 512k upload likely.

If you do this you won't just loose me I plan on making an article for mass viewing with alternative internet providers.

NTL you are becoming the 21st's century answer to the joke which is AOL.

[Ben Taylor]

What you're forgetting is how the network works. ISPs only pay for the actual traffic cost on data uploaded to the internet rather than downloaded. So you uploading lots of data costs them a lot more money, this is why upload speeds are relatively low.

To be honest you are going to have to accept the lower upload speeds, unless you want to pay for a leased line or SDSL....

[AndrewJ]

Originally Posted by Ben Taylor

What you're forgetting is how the network works. ISPs only pay for the actual traffic cost on data uploaded to the internet rather than downloaded. So you uploading lots of data costs them a lot more money, this is why upload speeds are relatively low.

To be honest you are going to have to accept the lower upload speeds, unless you want to pay for a leased line or SDSL....

512k upload is a joke, to lower it when customers paid more to upgrade to it, and make it the same speed as a cheaper tariff is just a joke.

I am sure more than half this forums population would agree with me on that one, and I am not just talking about the heavy p2p users I am talking about gamers like me who have a network at home.

If NTL even bothered to offer a solution I would be interested but I am not going to upgrade to 20mb, their is no need on the internet today for 20mb downstream speeds which are unusable since half the internet's servers cannot provide on that speed.

[dev]

Originally Posted by Felinix_Devotion

I am a long time customer with NTL, I've been with them since the 150k £17.99 days then I went to your premium service for £37.99 of 1mb then 1.5mb and so onwards to the mighty 10mb.

I accepted the 512k upload as would do, and put up with the lower download speeds but as long as I got above 5mb I was suited.

Now I need the upload so I can game on demanding games while my partner uses her pc on my network to talk to her family in America.

Currently my ping is about 30-50 while only my pc is online, but when she users her pc my ping goes to about 70-90. Now this is borderline and on some servers it is actually kickable as a high ping.

Now if you lower your upload to 384 on the 10mb service, I consider this a grossly misjudged act and if you do so your showing to your customers one thing.

That you are putting profits above quality in your services, and that dispite pleas from the people who pay for your offices and your job that you don't care and are going to roll out this 20mb service and don't say your not it's been seen with the trials you will roll it out for about £54.99 with the 512k upload likely.

If you do this you won't just loose me I plan on making an article for mass viewing with alternative internet providers.

NTL you are becoming the 21st's century answer to the joke which is AOL.

to download data you need to uplodoad. if you max the upload you are going to increase your "ping" so you will get kicked in games. if you want to blame someone, blame your partner for taking your upload while you want to play games

[Druchii]

Originally Posted by dev

to download data you need to uplodoad. if you max the upload you are going to increase your "ping" so you will get kicked in games. if you want to blame someone, blame your partner for taking your upload while you want to play games

OR, blame NTL for lowering an upload speed?

[AndrewJ]

Originally Posted by Druchii

OR, blame NTL for lowering an upload speed?

Thank you.

Posts like his is the reason I left this forum.

My gf uses the net and my ping remains safe due to my upload speed, lowering the speed is what caused this problem.

I am sorry your CF syndrome makes it impossible for you to see this. Dev.

And thanks to Druchii for some common sense posting.

[Uncle Peter]

Some of us aren't even seeing 256kbps up with peer-to-peer (gaming) traffic on a good day, never mind 384!

Roll 2D+900 for your ping

[Nikesh]

I hope the 384k upload is just a typo on their website.

[Druchii]

Originally Posted by Uncle Peter

Some of us aren't even seeing 256kbps up with peer-to-peer (gaming) traffic on a good day, never mind 384!

Roll 2D+900 for your ping

909... Damnit...

[AntiSilence]

I'm on 4Mb with 400Kb upload, and I don't have any problems on UK/European game servers (Battlefield 2, 64 player) even while my mrs is using her PC for her online games on the same connection.

[popper]

Originally Posted by Ben Taylor

What you're forgetting is how the network works. ISPs only pay for the actual traffic cost on data uploaded to the internet rather than downloaded. So you uploading lots of data costs them a lot more money, this is why upload speeds are relatively low.

To be honest you are going to have to accept the lower upload speeds, unless you want to pay for a leased line or SDSL....

of course thats only true once the data goes outside the Virgin Media network, inside theres zero (artificial) cost.

funny you hightlight the very reason the DOCSIS kit is designed to allow better down than up, and thats the old cashcow leased lines.

that cash cow model is so 90's and its about time that limit was lifted to help encurage UK tech growth , it worked for the US markets, and why we see so many US based cheap and cheerful Co-Location companys there.

the current DOCSIS-2 upload rates are more than good enough to give us usable (upto)1.4 mbit, its the pure profit accounting monkeys and the Virgin Media tower not being techy informed that is killing growth in the UK markets.

it was proved that the current equipment, ntl250 etc can give good upload rates when they tested the 20mbit download, and for a short time before they locked it down, the uploading was great, as reported by several people reading this board right now.

the one report here for the DOCSIS-3 50mbit/s closed tests using the
Touchstone Wideband Modem
http://www.arrisi.com/consumer_produ...User_Guide.pdf

http://www.cableforum.co.uk/board/sh...7#post34159347

"I have just finished an NTL trial for 50mb, i was asked to keep quite about it but apparantly its now going public.
At its best i was getting 56mb down and 6.5mb up althought the upstream is now set at 1.5mb. I believe its a £50 for 50mb service when its released"

All this for a typo, amazing ...............

[popper]

Originally Posted by Paul M

All this for a typo, amazing ...............

typo or not, its still valid.............

Originally Posted by Paul M

All this for a typo, amazing ...............

Indeed

[AndrewJ]

Are we sure its a typo if so what are the new speeds for 10mb, if they dropped the 4mb upload likely they will drop the 10mb upload.

Any ideas?