online gaming and NTL - Page 6

EASyLIFE · 17-03-2006, 16:33

Hi all, this is my first post here so be kind

Im a World Of Warcraft player and i play the game using NTL stand alone cable directly to my PC.
Im only on the 2Mb service and for over a year it has served me well, im from the Manchester area close to Baguley in Wythenshaw btw.

Recently starting on Wednesday 8th of March i have been having latency issues in WoW were normally it has been fine for many months.
Where latency is usually 50-200ms it has started to sky rocket from anywhere ranging between 1000ms up to 8000ms+ making the game unplayable.
After reading many problems with latency and dissconnecting issues by other World of Warcraft players from the UK also using NTL i started to look around and that's how i ended up here.

I have tried everything i can think of (wich admittedly isnt much) , ran many trace routes, tried many different network settings, tried connecting at different times of the day, checked my modem, tried different network cards, reconnected everything etc.
Always the same result, whenever i am surrounded by other players or engaged in large battles my latency starts to sky rocket to 1000ms+.
I get "freeze lag" and players run around in a circle or off into the distance etc
When im on my own far from other players my latency is fine around the 50-200ms mark.
I know other players on the same server as me who use BT ADSL and they have no problems at all.

Anyways...

After reading most of this mammoth thread seems im not alone.
Is it that NTL have problems atm and there's nothing i can do except wait for them to resolve it?
I was hoping the NTL network optomisation maintainence work this morning (12am - 6am Friday 17th) would of resolved the issue as my area is one of the area's listed but unfortunatly it did not.
I dont know what to do anymore, having tried all i can think of i still cannot play the game like i used to be able to for getting close to 2 weeks and im starting to look at BT ADSL as a better option

Rone · 17-03-2006, 17:21

I gave up my clan gaming nights because of this same thing some time ago, as adsl is coming i might give it a go again.

TimJBart · 07-12-2006, 22:35

I've been trying to play counterstrike over the past few weeks but it is near impossible because of the lag I am now getting on ntl.

I'll walk around the map happy as larry, but then as soon as I try to shoot anyone, I freeze for a few seconds, then when I unfreeze I've already been killed.

Sad to hear that this is an ntl problem which they can't do anything about. It's infurating!

Nedkelly · 07-12-2006, 22:39

Have you tried ping ploter its very easy to understand and it shows you where the packet loss is .A friend of mine uses it when he gaming and he can see where his lag is just an idea

TimJBart · 07-12-2006, 23:30

Quote:

Originally Posted by Nedkelly

Have you tried ping ploter its very easy to understand and it shows you where the packet loss is .A friend of mine uses it when he gaming and he can see where his lag is just an idea

Thanks I'll give it a go!

---------- Post added at 00:30 ---------- Previous post was at 00:01 ----------

ok what is this graph telling me?

Ben Taylor · 08-12-2006, 10:40

What I don't understand is why NTL provide an up to 10mb service which everyone is obviously going to use for mass music leeching, and then they can't fix congestion issues for people using it for legal purposes such as gaming? What further annoys me is that NTL won't do anything about it!

Why don't they just bin the 10mb service for now, it would make a lot of people a lot happier. In all honesty i would be happy with a 100% stable 4mb service.

Uncle Peter · 08-12-2006, 10:42

Quote:

Originally Posted by TimJBart

I've been trying to play counterstrike over the past few weeks but it is near impossible because of the lag I am now getting on ntl.

I'll walk around the map happy as larry, but then as soon as I try to shoot anyone, I freeze for a few seconds, then when I unfreeze I've already been killed.

Sad to hear that this is an ntl problem which they can't do anything about. It's infurating!

Does this happen when you're hosting your own game, when you're connected to someone else's server or both?

TimJBart · 08-12-2006, 10:58

Quote:

Originally Posted by Uncle Peter

Does this happen when you're hosting your own game, when you're connected to someone else's server or both?

No I only only play on professionally hosted servers. Don't host my own game.

Uncle Peter · 08-12-2006, 11:28

Quote:

Originally Posted by TimJBart

No I only only play on professionally hosted servers. Don't host my own game.

Are you using a router? can you get snmp or logged stats of your bandwidth usage from the router during a gaming session? You could also do this on your PC using an application like Net Meter.

The reason I mentioned this is in case you are hitting some kind of traffic management cap but tbh I don't think CS puts that much overhead on your connection.

TimJBart · 08-12-2006, 11:55

Yes I am using a router. I'll give net meter a try, but all it will show me is a steady stream of data going in and out, then a 1 second pause approx every minute with no data transfer.

Uncle Peter · 08-12-2006, 13:33

Quote:

Originally Posted by TimJBart

Yes I am using a router. I'll give net meter a try, but all it will show me is a steady stream of data going in and out, then a 1 second pause approx every minute with no data transfer.

Hmm I can see on your ping plot graph that some of those average responses look a bit on the high side but I can't quite make out what those packet loss figures are. Have you tried the same with a direct connection to the modem?

TimJBart · 08-12-2006, 14:37

no I am in a different room to the router, and I have lent my huge cable to someone. I want to try by plugging straight into the cable box so at least I will know 100% that it is my ntl, and not my router.