Faults is now on 150 (previously PETITION against ntls 0845 CS number)

Ntl are cutting their price plans from early next year? BT have done it already! yet again NTL fall behind.

[Ignatius]

Hmm - interesting

Anybody considered that we could all have been taken for fools.

ie

1) NTL realise they're one of v few isps with a frephone cs number
2) NTL change their number to 0845, expecting a public outcry
3) public outcry - but those that check other ISPs rates don't feel too hard done by
4) NTL "listen" to public outcry and bring back 150. (as planned in advance) Subscribers rejoice that NTL has backed down, and subscribers to other ISPS with 0845 numbers suddenly become less satisfied with the deal they receive.

Of course, maybe NTL just aren't this clever .....

[pharrell]

Well, it's 151 for bb faults as well - this has been an issue with NTL.Telewest customers since the 0845 was intorduced, and since the merge is nearly complete, we are offering the same faults and Customer Care quick dial freephone numbers as they do.

[Visitor]

So this letter says..

Call cutting call plans etc, and half price for six months, but I dont see the new prices anywhere except the 3p at all times.

Anyone know what the new £14.00 Unlimited is going to be ?

[lauzjp]

isn't it that customer services is 150, and faults is 151? not that it really matters cos one can put you through to the other...

[lostandconfused]

it says in the bottom of the letter there will be a saving of £4 so TU24 will go down to £10 plus line rental if you pay it

[Visitor]

So it does, I never read the small print, it always puts you off

[pharrell]

Well, it is going to be £9.95 for TU24.

[Shaun]

A packare you can get from vonage for £7.99 a month giving a saving of ~£2.00 per month and then cancel your phone line saving another £10.50 a month.

Not too good if you ask me.

[Visitor]

On the whole I would not say it be worth dumping NTL for some internet phone, or for any other company unless you have a very good reason.

I use to have IONICA if anyone had them, you would know how bad a telco system was oh and we are on NTL becuase BT were over priced and we had a lot to complain about didnt we?

We all forget that these companies are there to make has much money as they can from us...

Its good to see the price plans cut, but it should have been done before the 321 was changed..

It looks like they want everyone on a plan, as people are careful not to run up bills with long calls, and so they dont make money without the plans.

I have now had digital tv added, it shalf price for 6 months (9.75) 4mb broadband at £19.99 for 6 months ( for the last x years I have paid this, never £24.99), and the after 6 and weekend call plan. So have a package saving. But after 6 months, who knows what I will get, there always seam to be something you can get for free or half price, I dont think I have paid full price for anything in the last 5 years

[Shaun]

£150 a year not enough of an excuse for you mate? You can send your money to me if you don't want it!

[Visitor]

And how much with other companies ?

Did you think it was free ?

[Shaun]

Originally Posted by Visitor

And how much with other companies ?

Did you think it was free ?

Two posts up I gave you the example I'm talking about. There's a saving of £150 a year if you ditch your Ntl line for a VOIP line with Vonage (or whoever) at £7.99 a month including all 01/02 calls.

[Visitor]

There are many systems out there, they have their advantages and disadvantages. While VOIP is cleaver its no replacement, there could even be a time where NTL decides to add an additional charge for those who use it.
However while the cable modem operates relatively fault free, at times when there are problems, which may only last a second or so, it would sure have an effect on those using it for phone calls. I am also sure that many of us have experienced many downtimes with cable, but very few if any downtimes with phone lines. I know I have never had a single fault with the phone in 5 years, but have experienced many cable faults.
When the cable goes down you don’t have a phone... you cant even ring NTL to report the problem, or even make a 999 call unless you use a mobile phone.
So saving £12.50 a month is good but not at the expense of using an inferior system, why not just ditch the phone line all together and use a pay as you go mobile phone.
People are using VOIP, but still have a landline too

[Shaun]

Originally Posted by Visitor

However while the cable modem operates relatively fault free, at times when there are problems, which may only last a second or so, it would sure have an effect on those using it for phone calls.

Outgoing calls, yes, incoming, no. Vonage provide you with a facility whereby if your connection dies all your calls can be forwarded to another number, mobile, landline whatever.

I have Vonage and I never really have any downtime with it. An even more persuasive post is in a more OT thread:

http://www.cableforum.co.uk/board/sh...7&postcount=34