No probs Kerry glad you got your PC problem resolved and for future reference (cos I forget it all the time)
ftp://ACCOUNTNAME:PASSWORD@upload.ntlworld.com/ would allow you to access the upload space via explorer.
ftp server= upload.ntlworld.com
username= username (the user name chosen when originally setting up your account)
password=password when first registered account on internet
Obviously if you have rang NTL to change any of this then you change whatever details necessary.