[Merged] Was this for real ? (ntl cs message) - Page 2

Graham F · 27-09-2004, 13:16

i remember the day when i was working at ntl and had to ring through to tech support for some reason, went through the IVR (phone system) and i heard a message where they were trying to put a message abt problems in a certain area and they kept messing it up...usually u then press a button and it erases it and you start again but fr this unlucky guy it didn't work. All you could hear between tries cos f**k this bollox that then the proper message. It made my week when i heard that, the guy who messed it up though got a ticking off

Pierre · 27-09-2004, 13:51

Quote:

Originally Posted by hairy_mick

well what a cockup typical of ntl at the moment customers can not get through to customer service and when they do you get this in your face.

how is it ntl's fault exactly????

Hardly the end of the world and probably quite funny to those that heard it.

First ideas lead to a disgruntled employee I believe.

Gareth · 27-09-2004, 14:02

Hehe, I read about this at El Reg too.... mebbe I should read The Stun more often. Anyway, I found it hilarious

Andy E · 27-09-2004, 14:08

Quote:

Originally Posted by Salu

Or given a medal?

very true

Andy E
ntl pirate

Escapee · 27-09-2004, 14:28

Quote:

Originally Posted by orangebird

I can't believe anyone would think this was anything other than a really bad hackers joke.....

So it couldn't possibly be anything to do with it being the end of another month where redundancies are happening!

If anyone was being made redundant or handed in their notice at the company I work for, they would be escorted off the premises and put on gardening leave immediately.

Thats what most organisations with a good reputation do!

ntl has a history of working people right up until their last day, letting them keep thier cabinet keys, swipe cards and dial in remote access after they have left the company. What would anyone expect in that situation!

orangebird · 27-09-2004, 14:32

Quote:

Originally Posted by Escapee

So it couldn't possibly be anything to do with it being the end of another month where redundancies are happening!

If anyone was being made redundant or handed in their notice at the company I work for, they would be escorted off the premises and put on gardening leave immediately.

Thats what most organisations with a good reputation do!

ntl has a history of working people right up until their last day, letting them keep thier cabinet keys, swipe cards and dial in remote access after they have left the company. What would anyone expect in that situation!

A little maturity and a quick flick through the employee handbook to make sure what they've done isn't going to get them sacked and lose their rights to any redundancy or notice pay. I really am amazed at how some peoplw get off.....

Stephen · 27-09-2004, 14:38

Just wish I had heard it.

Escapee · 27-09-2004, 15:32

Quote:

Originally Posted by orangebird

A little maturity and a quick flick through the employee handbook to make sure what they've done isn't going to get them sacked and lose their rights to any redundancy or notice pay. I really am amazed at how some peoplw get off.....

If they have only been with the company a short time surely it would not be an issue, there were incidents of vandalism in south wales shortly after a load of employees were laid off from a installation contractor.

We all know people who have robbed the company, one even used his butt phone in a cabinet to phone a taxi when he left the pub. Another ordered thousands of pounds worth of equipment for his own personal use. Another one repudedly sh*t in one of the cabinets

None of these people thought they would get caught.

This sort of thing happens, some people do things when they are leaving companies it's a fact.

Salu · 27-09-2004, 16:47

I can't believe that some can "hack" into a phone system and change the message......unless they are on the inside...

Nugget · 27-09-2004, 17:39

Quote:

Originally Posted by monkeybreath

Good on the person that did this

Now now, MB - it wouldn't be someone who uses a name that sounds a bit like flunkydeath, would it?

Chris W · 27-09-2004, 19:41

Quote:

Originally Posted by Nugget

Now now, MB - it wouldn't be someone who uses a name that sounds a bit like flunkydeath, would it?

would i?!?!

If i was leaving and i had access to it then i might consider it.... but i certainly don't have a geordie accent

**Mick** · 27-09-2004, 20:18

It was alleged that something similar like this occured but it was not a recorded message, a certain banned member of this forum used to work for ntl and was in the nthellworld.com CLT.

I remember when they posted in the CLT forum on nthellworld.com that they may have to leave the CLT because they were up for disciplinary action and could lose their job because it was alleged that this ntl employee told a customer to **** off over the telephone. I believe the employment of this individual was quite rightfully terminated with immediate effect.

I find it totally bizarre and ironic that this ex ntl employee with this disgusting attitude to customers now owns and operates an ntl customer orientated site with a very similar name and copycat version to nthellworld.com.

Salu · 27-09-2004, 21:03

What if it was someone on this forum????

[dramatic music]

Florence · 27-09-2004, 21:27

Quote:

Originally Posted by Salu

What if it was someone on this forum????

[dramatic music]

how many ex employees have we with a geordie accent.....

Shame I didn't need to report a fault would have been good to get a recording of it

MetaWraith · 27-09-2004, 22:21

i have a geordie accent, but have never worked for NTL