NTL various BB issues

[Kneebs]

Originally Posted by MatTman

sorry, i added an 'm' when i meant 3.5 seconds.. thanks for correcting me.

3 seconds to the DNS server is BAD!! especially for Cable.

Its not though - 3.5 seconds is the time it took to download 128KB of data for the speed test - which shows 308Kbps, which is fine for his connection

[MatTman]

oh man, now im confusing this with the other speed test...

so the one in this thread measures the Download time? not the latency?

[Kneebs]

Yes - the speed test he gave the results for were from Robin Walkers site - this measures how long it takes to download 'chunks' of data, and then calculates the current speed of your connection - as he's on 300Kbps, his results are fine (or, they were at the time, anyway )

[mr_h]

Hi all,

Thanks for the help so far, I'm still have FTP upload issues. I'm using FileZilla and restricted the upload speed to 10Kb/s it connect to the FTP host stared to upload the first file and then hung. I left it for an hour as it retries to connect but it did not upload sucessfully. I dropped the NTL BB connect and used my dial up account and all worked successfully. Any ideas?

Thanks
H

[Ignition]

None whatsoever but feel free to PM me your IP address and will investigate.

BTW a 3 second ping would result in a transfer rate of nothing pretty much due to RWIN and the machine sending the data expecting a response some time this decade.

Also upload on 300kbps service is actually 64kbps so an upload rate of 7 - 7.5kB/s is about right.

[Kneebs]

Originally Posted by JustAnotherN00b

None whatsoever but feel free to PM me your IP address and will investigate.

BTW a 3 second ping would result in a transfer rate of nothing pretty much due to RWIN and the machine sending the data expecting a response some time this decade.

Also upload on 300kbps service is actually 64kbps so an upload rate of 7 - 7.5kB/s is about right.

the 3 second ping was a misunderstanding

But if the upload on 300 is only 64kbps (you learn something new everyday !!), then you could try setting your max upstream to 5 or 6 in your FTP client, and see if this has any effect.

[MatTman]

actually I think i had his problem when i had my PACE box, if i had my upload anyhing higher than 50% my connection dropped, that was with a PACE 1000, and PACE4000 replacement (both Dropped connections when i tried to Upload on P2P apps)

maybe you need a Cable modem or one of the new Samsung boxes, my Samsung works much better.

[mr_h]

Hi MatTman,

When you say:

if i had my upload anyhing higher than 50% my connection dropped

What do you mean? I do have a PACE STB but not sure of the model. Am I within my rights to ask NTL for a replacement or Cable modem?

Cheers
H

[seaneeboy]

you could do, although I think it's only fair to exhaust all possible over-the-phone things before committing yourself to a new installation...

You can find out which type of box you have by looking at the sticker on the bottom of your box...

it will either say 1000,2000,4000,4001 or something similar. have a check

[MatTman]

Originally Posted by mr_h

Hi MatTman,

When you say:


What do you mean? I do have a PACE STB but not sure of the model. Am I within my rights to ask NTL for a replacement or Cable modem?

Cheers
H

Press Page up then Page down then BLUE on your remote i will give you the Hardware information for your Box.

My Upload was terrible with the old boxes, At around 6am every morning it would Cut my connection off if it was uploading atall (EPG update time), then it might intermitantly drop when My upload was in use during the day when i was on Bittorent (i download alot of Concert video's).. id then have to Pull the plug and reboot to get it back again even though the 2nd light was solid.

this has all changed with the new samsung box however, my FTP is working somewhat faster also, i would recommend switching to Cable modem unless you can haggle yourself a Samsung box from NTL.

[Tezcatlipoca]

Originally Posted by MatTman

actually I think i had his problem when i had my PACE box, if i had my upload anyhing higher than 50% my connection dropped, that was with a PACE 1000, and PACE4000 replacement (both Dropped connections when i tried to Upload on P2P apps)

maybe you need a Cable modem or one of the new Samsung boxes, my Samsung works much better.

The Pace STBs (not sure about the Samsung) have problems with P2P uploading etc if the P2P app's upload rate is not capped: they can't handle the number of connections. If the upload setting is too high then the upstream gets completely saturated & the box can lock up.

See here: http://www.cableforum.co.uk/board/sh...ad.php?t=14560

Even if using a cable modem, instead of STB, it's still best to limit the upload rate in any P2P software etc to less than what your actual upload speed is.

http://homepage.ntlworld.com/robin.d...mtips/p2p.html

[MatTman]

my 1000 Struggled with one BT client open at 5kbs Upload, the TV would suffer from it too. When the 4000 came that one just Locked up at 6am every morning insead.

the samsung hasnt dropped connection once and i have been Running muliple Clients uploading to test it, so far working Fantastic.
NTL need to give us all Samsung box's then they'd probably get less technical Issues to fix.

FYI before i used the samsung box i always Capped my upload to less than 10Kbs.

[mr_h]

Hi all,


I've capped my upload speed from within my FTP S/W to 5Kbs but the same thing happens ie. It connects to ny FTP server begins a upload then just basically hangs, my FTP client reports any upload/download activity and this reports none. I then drop my NTL BB connection and connect using Virgin dialup and all works fine!! This is so annoying!!!

I do not get home until nearly 8pm so always miss calling the TS helpline and when I have got home before 8 I've rang only to go through all the various options and get a engaged tone!!

Can anyone help I need to upload a lot of HTML/Jpegs this weekend to a Webserver and it looks like the issue will remain.

Thanks anyone anywhere that can help!

H