Demon Broadband

MadGamer · 04-08-2004, 23:52

hi, im on 512k broadband with Demon. Now i phoned them over a week ago to tell them that i cancelled the account on the 7th of July. As a result they didnt so i phoned them again over a week ago to find out whats going on with the cancellation. They said to me there was a backlog. Im still stuck with the service and tonight the 512 is acting like 56k narrowband.

When they cancel this im going back to AOL, and ordering their 512k service.

**Paul** · 05-08-2004, 00:37

This post is a bit confusing.

You phoned a week ago to tell them you cancelled on July 7th - how can you phone up and say you 'cancelled' four weeks ago - what have you been using for the past four weeks ???.

You phoned over a week ago to find out what is happening - but this is before the above phone call to 'cancel' ???

and you want to go back to AOL

MadGamer · 05-08-2004, 08:54

Quote:

Originally Posted by Paul M

This post is a bit confusing.

You phoned a week ago to tell them you cancelled on July 7th - how can you phone up and say you 'cancelled' four weeks ago - what have you been using for the past four weeks ???.

You phoned over a week ago to find out what is happening - but this is before the above phone call to 'cancel' ???

and you want to go back to AOL

Im still using the service from them because of this backlog. I also started with AOL since i got my PC back in 2001 so i think that they are quite reliable.

Jon M · 05-08-2004, 09:06

Quote:

Originally Posted by Paul M

and you want to go back to AOL

I think WNA and AOL are synonymous, good choice

MadGamer · 06-08-2004, 12:09

Quote:

Originally Posted by s1lv3r

I think WNA and AOL are synonymous, good choice

Right my dads gonna phone Demon tonight to find out whats going on with the cancellation. He's ****ed off with AOL because they charged him when we were supposed to be getting a months free trial. he wants to go with Virgin for BB. Has anyone had any experience with them or are you all NTL customers?

Jon M · 06-08-2004, 12:32

have a look on http://www.adslguide.org and compare a few ISP's .. the performance is updated all the time with user feedback

comparison page: http://www.adslguide.org/isps/compare.asp

I suggest personally that you try one of these that I've selected: here

Bifta · 06-08-2004, 12:35

Quote:

Originally Posted by Wayne A

Right my dads gonna phone Demon tonight to find out whats going on with the cancellation. He's ****ed off with AOL because they charged him when we were supposed to be getting a months free trial. he wants to go with Virgin for BB. Has anyone had any experience with them or are you all NTL customers?

Why don't you just go for a proper ISP instead of all these manky ones. http://www.nildram.co.uk or http://www.zenadsl.co.uk

Jon M · 06-08-2004, 12:37

yeah, nildram are fairly consistently recommended... especially for gamers as they host the "jolt" network

MadGamer · 06-08-2004, 13:29

Quote:

Originally Posted by Bifta

Why don't you just go for a proper ISP instead of all these manky ones. http://www.nildram.co.uk or http://www.zenadsl.co.uk

If you was to recommend one of these which one would it be?

Bifta · 06-08-2004, 13:30

Quote:

Originally Posted by Wayne A

If you was to recommend one of these which one would it be?

Make's no difference to me, tried both, like both.

Neil · 06-08-2004, 14:25

Quote:

Originally Posted by Wayne A

If you was to recommend one of these which one would it be?

I would also recommend Pipex, they have been superb for me since November 2003.

But do what the others have already suggested, & go to ADSLGuide & compare them.

Bifta · 06-08-2004, 15:27

Yeah, and try to avoid Pipex unless you want your dad to slap you upside the head when they p*ss him off

RangersBilly · 10-11-2004, 18:36

I applied online for the Home 500 package at ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£17.99 p/m on November 2nd, I had already applied for OneTel Broadband. However, I discovered that OneTel had omitted to inform me that the cost including my BT line rental would have pushed my costs to almost ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£40 p/m.

I explained this to Demon and they told me that I would have get OneTel cancelled at BT, so that Demon could go ahead with the line check. During this time I kept phoning the Demon status line which said, and still does say the go-ahead will be on 18th November.

:o At first I was happy to accept this, until I happened to phone the Demon Broadband line. Who said the line will be active on 26th November! I immediately called BT who told me that the line will be clear for my Demon connection from 11th November. So what the hell is happening?

If I could afford to wait any longer, I might see my error of not opting for a Broadband provider who actually cares. But I feel that I have waited long enough in this instance.

By the way, I used to work for AOL, and I had always thought they were bad with customer waiting times for Broadband and attitude.

I donÃƒÆ’Ã†â€™Ãƒâ€šÃ‚Â¢ÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡Ãƒâ€šÃ ‚Â¬ÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¾Ãƒâ€šÃ‚Â¢t expect that you will get back to me, but I shall wait and see, as i'm getting just a little ****ed off.

TheBlueRaja · 10-11-2004, 18:56

Im moving soon and getting Zen (http://www.zenadsl.co.uk) put in when i do, done a lot of looking around and they seem to be the best for what I want.

Tricky · 10-11-2004, 19:00

Zen get good ratings from everyone I know that use them.