I'm moving my NTL TV to Sky+ ..here's what happend!

[Neil]

Originally Posted by poolking

Sorry to hi-jack this thread.

Once I've figured out my finances, I'll be switching from NTL to Sky+ in the next 2 to 3 months. I have had an email from Sky confirming that the £199 for a sky+ box and other equipment can be paid for on a monthly plan.

I will be keeping my phone and BB though.

Can you let me have a copy if that letter as I have a friend who wants to pay for Sky + on a monthly plan?

Ta.

[poolking]

Snippet from the email I received:

Thank you for your email concerning the Sky+ box monthly payment plan.

I am happy to confirm that Sky+ is available on a monthly payment plan, to find out more information on this and Sky+ please call 08702 427 878 and one of our Sky+ advisors will be happy to assist you.



Should you require any further assistance please do not hesitate to email me at the above address.

This is the original email I sent:

Good Morning,

I'm enquiring about the cost of Sky+ equipment. Do you have to pay the £199 in one go? Or can you spread the cost of the equipment by adding the cost to your monthly subscription. As £199 in one go is rather a lot of money.

[James Vertigan]

Originally Posted by James Vertigan

No confirmation from Sky yet as to what time the installer would be turning up... but applause to NTL for actually bothering to turn up and take your equipment away (shame about the crappy TV service!)

I'll let you know how things progress over the next day, all I can say though for the moment is thank God the cricket's on Channel 4 tomorrow!

Well, no call from an engineer all day so phoned Sky at about 21:45 - Got through to nice Scottish lass who informs me that not all engineers get their work sheets for the next day until the morning... so I should wait until 9:30am to receive a call - if I don't get one by then I should phone Sky back.

I can appreciate the fact that they may not get their job sheets till the morning but it's a bit inconvenient for people if you're expecting a call the day before and you want to be in to take it (in case they're reluctant to leave a message on the answerphone) and then they don't call, but then you're at home most of the next day waiting for the guy to turn up!

[Caspar]

NTL turned up on my door yesterday with a job sheet to replace my set top box with the new ones (ready for 1.5MB)!

I informed the NTL guy that I got rid of my NTL TV the other week and all I have now is a SACM! He seemed confused as to why he's been told to replace my STB!!! hmmm!

I didn't know NTL were coming, if I had I would have saved them the petrol... seems odd that they simply expect me to be in...during the day! Luckily I was

typical!