Ntl's 192 replacement 118878
19-07-2003, 18:45
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#1
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Inactive
Join Date: Jun 2003
Location: 127.0.0.1
Age: 61
Posts: 15,868
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Ntl's 192 replacement 118878
192 is to be no more.
If you are a BT phone subscriber you have plenty of choice as to what new directory enquiries service you use. Great, just as Oftel intended to open up the market, each offers differing facilities for differring call rates.
What does ntl do? Well apparently you can only use the ntl service number that they have just started promoting: 118 878. Ok so the call rate does appear reasonable - a straight 40p charge for 2 enquiries and no charge per minute. However, ntl will only allow you to use their service:
Quote:
from the community.ntl.com pages
Why canââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t NTL customers dial other 118XXX numbers?
To ensure a high level of service, NTL are insisting that all Direct Enquiries Service Providers agree in to a minimum level of service and quality, we are currently in negotiations with these suppliers. Once we have completed negotiations we will open up these 118 numbers.
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At ntl's normal pace of "coming soon" don't hold your breath for increased choice.
So much for Oftel's planned competition.
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19-07-2003, 18:56
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#2
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Inactive
Join Date: Jun 2003
Location: Ex-CWC Wirral
Age: 39
Posts: 295
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what happens when you phone 192? I cant really understand all this 118xxx crap like i could 192 
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19-07-2003, 19:17
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#3
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Inactive
Join Date: Jun 2003
Location: 127.0.0.1
Age: 61
Posts: 15,868
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According to all the propaganda spouted by ntl on "buy ntl" channel, once 192 dies you'll get a recopded mesage giving you an 0800 number to dial for "help".
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19-07-2003, 19:32
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#4
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Inactive
Join Date: Jun 2003
Location: In your head
Posts: 493
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not until towards the end of august though can't remember the date off the top of my head though!!
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20-07-2003, 07:53
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#5
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cf.mega poster
Join Date: Jun 2003
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I can't see why they don't open it up to all 118 numbers, after all, 11 88 88 is cheaper and is already used by most mobiles.
__________________
From Jim Cornette:
“Ty, Fy, bye”
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20-07-2003, 08:12
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#6
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Inactive
Join Date: Jun 2003
Posts: 159
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Quote:
Originally posted by Russ D
I can't see why they don't open it up to all 118 numbers, after all, 11 88 88 is cheaper and is already used by most mobiles.
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Ain't they the people you're working for these days 
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20-07-2003, 08:15
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#7
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cf.mega poster
Join Date: Jun 2003
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Well yes, but that's besides the point 
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From Jim Cornette:
“Ty, Fy, bye”
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20-07-2003, 09:49
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#8
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cf.mega poster
Join Date: Jun 2003
Location: Warrington ntl:81304 Altitude: 12m (and falling)
Posts: 4,499
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All the info, including prices of the new services here:
http://www.newdirectoryenquiries.com/
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20-07-2003, 14:03
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#9
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Inactive
Join Date: Jul 2003
Location: Reading
Posts: 299
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Wasn't there a way round the old 192, that if you dialed from a phone box you didn't get charged for it! Are you now going to be charged or will you still get it free from BT's fancy new number what ever that is?! 
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20-07-2003, 14:28
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#10
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cf.addict
Join Date: Jun 2003
Location: St Albans, UK
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Quote:
Originally posted by Russ D
I can't see why they don't open it up to all 118 numbers, after all, 11 88 88 is cheaper and is already used by most mobiles.
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I can - ntl get a couple of pence from a call to your number, but 40p from a call to their number. Easy to see why they block calls to your number.
The only way they will change is if they get a lot of customer complaints about the situation.
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20-07-2003, 16:22
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#11
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Inactive
Join Date: Jun 2003
Location: 127.0.0.1
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Quote:
Originally posted by Richardr
I can - ntl get a couple of pence from a call to your number, but 40p from a call to their number. Easy to see why they block calls to your number.
The only way they will change is if they get a lot of customer complaints about the situation.
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& thats the whole point - the idea of the change was to open up directory enquiries to competition, not have a closed shop.
Come on ntl - what are you afraid of?
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20-07-2003, 16:51
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#12
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Inactive
Join Date: Jun 2003
Posts: 159
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thinking about it why bother with calling directory enquiries when you can get 10 free searches a day (10 per day + 200 additional per month if you register) from BTs website (assuming you're at home with a net connection) after all its the same database isn't it ???
EDIT: *grin* you just have to love clearing your cookies out 
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20-07-2003, 18:02
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#13
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Guest
Location: Norfolk
Services: Sky TV HD
Posts: n/a
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Why change the 192 any way we have had it and used it for years its easier to remember than some 118 118 or any of ther numbers
if it aint broke why fix it 
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20-07-2003, 21:06
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#14
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cf.mega poster
Join Date: Jun 2003
Location: Half in the corporeal, half in the etheral
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Quote:
Originally posted by fraz
thinking about it why bother with calling directory enquiries when you can get 10 free searches a day (10 per day + 200 additional per month if you register) from BTs website (assuming you're at home with a net connection) after all its the same database isn't it ???
EDIT: *grin* you just have to love clearing your cookies out
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118 is handy when you don't have enough information to use an online service...
__________________
From Jim Cornette:
“Ty, Fy, bye”
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20-07-2003, 22:07
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#15
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Inactive
Join Date: Jun 2003
Posts: 159
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Quote:
Originally posted by Russ D
118 is handy when you don't have enough information to use an online service...
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Just how much less information than partial surname, partial location do you need ?? The online version allows wildcard searches e.g.Roberts or Robe* and e.g.London or Lond* and allows you to browse at your leisure.
Afraid you'll be put out of work
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