proxy routing software playing up again

Originally Posted by th'engineer

If its a known problem it must be able to be monitored, like the rest of the network components . It was reported last night at around 9.30pm yet 7.00am still the same.
If it has known problems there needs to be a fix its no good having good proxies with load balancing software that is not reliable .
Its a weak link in the system

But if its a true fact like the unreliable routing software you are winging and things brake down.
Talk about double standards

Who said they don't monitor it, and what proof do you have it was the "routing Software" and not some other issue ?

As for the software being unreliable - I think Cisco might take issue with that statement.

There was a problem - it was reported - it was fixed - job done.

[th'engineer]

Originally Posted by Paul M

What proof do you have it was the "routing Software" and not some other issue ?

Because it was confirmed by TS in Swansea

It has done it many times before

If it was monitored it would be noticed before failure

Car system similarity:

If you keep adding radweld to a radiator it might stop a leak but will not fix the problem of a radiator needing replacing .

Originally Posted by Paul M

As for the software being unreliable - I think Cisco might take issue with that statement

All systems can be monitored, weak parts of systems need monitoring and modifying to be more reliable. Its like blaming a car manufacturer for you running out of petrol

[Ignition]

Yup that's pretty much how I feel about your constant reference to 'proxy routing software', those lovely icons. While you know more than I ever will about digital over RF your knowledge of IP and WCCP is a bit limited.

Proxy software isn't monitored - it doesn't really go wrong with NetApps, after literally months of work with the Inkis the WCCP is now as smooth as it goes. The routers as a whole are and if one is malfunctioning certainly relevant department will be alerted. Should a cache experience a hardware or software failure this is monitored.

Originally Posted by th'engineer

Because it was confirmed by TS in Swansea

ok.

Originally Posted by th'engineer

If it was monitored it would be noticed before failure

That would be a nice trick - but I don't think ntl use crystal balls.

Originally Posted by th'engineer

Its like blaming a car manufacturer for you running out of petrol

[th'engineer]

Originally Posted by JustAnotherN00b

Yup that's pretty much how I feel about your constant reference to 'proxy routing software', those lovely icons. While you know more than I ever will about digital over RF your knowledge of IP and WCCP is a bit limited.

Proxy software isn't monitored - it doesn't really go wrong with NetApps, after literally months of work with the Inkis the WCCP is now as smooth as it goes. The routers as a whole are and if one is malfunctioning certainly relevant department will be alerted. Should a cache experience a hardware or software failure this is monitored.

I shall explain what happened last night
The browser would not load a page
so i specified a proxy it worked
I was told after reporting it it was the load balancing/ routing software wccp.
Iwas not the only person in the NW with this problem
It affected rochdale oldham hyde etc as can be seen by other forum members who had the similar problem.
Could you suggest what it might of been.
Also checked DNS by specifying a none NTL dns but it was not dns.
Your superior knowledge will be appreciated on routing
I am calmed down now

[Ignition]

Considering the derisory comments you've made more than once in the past about ntl tech support I find it quite amusing you're taking the words of those you described as such as gospel.

Can hardly expect tier 1 techs to know about Cisco IOS, however WCCP itself not at fault more likely a cache was in strife, and it was the one that served the sites you wanted to use, or it fell over entirely and increased load on other caches to inordinately high levels.

[th'engineer]

Thank you for your explanation, i think NTL tech support have improved the group at Swansea never had a problem with them.

They are more helpfull in manchester all have improved, now that they understand broadband better with tools available developed by tom.

[Ignition]

No problem, very very rare that WCCP issues arise, and when they do it's usually symptomatic of a fault with the whole router/s that WCCP is running on and will cause considerably more service effect most of the time that just some slow browsing.