NTL PIN NumbersÃƒÆ’Ã†â€™Ãƒâ€šÃ‚Â¢ÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡Ãƒ â€šÃ‚Â¬ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â¦ - Page 2

NinjaBikeRider · 09-07-2004, 00:26

Yes, most definitely...I appreciate the help...Thanks guys

generationgav · 12-07-2004, 11:22

I'm having the same problem.
I phoned NTL and they said "sorry, the PIN numbers aren't generating, someone will call you within 48 hours" - because customer services was shut, 72 hours later I rang back "sorry, we don't know whats happened, your PIN number isn't set, we will have to fill a form in and it will be another 48 hours" I'm about to phone up and play complete hell though.
Had NTL for a year with few problems; but right now I'm NOT a happy bunny!

generationgav · 12-07-2004, 19:31

As a quick update, I phoned NTL today and played complete hell with them - in return a nice man set up (albiet slowly) my account manually and I'm now online.

lil_cub · 20-07-2004, 11:10

DEJAVU...

I have had NTL BB installed this morning (9:30 - even though it was scheduled for 12-5:30, good job i took the day off work!!) I have not recieved a Welcome Pack or a PIN Number so effectively I have a redundant BB Modem on my desk. As with you guys I rang and was told 48 hours for the PIN to generate.
Rang back a short while later to see if they can set it up their end and a guy gave me a PIN but alas that didnt work. Rang a third time and the lady told me that the she doesnt know where the previous guy got that PIN from as it wouldnt work!!!

As you can guess Im not happy and this isnt a very good start!!!

Was wondering if any of you guys could help?

Marge · 20-07-2004, 11:14

Quote:

Originally Posted by lil_cub

DEJAVU...

I have had NTL BB installed this morning (9:30 - even though it was scheduled for 12-5:30, good job i took the day off work!!) I have not recieved a Welcome Pack or a PIN Number so effectively I have a redundant BB Modem on my desk. As with you guys I rang and was told 48 hours for the PIN to generate.
Rang back a short while later to see if they can set it up their end and a guy gave me a PIN but alas that didnt work. Rang a third time and the lady told me that the she doesnt know where the previous guy got that PIN from as it wouldnt work!!!

As you can guess Im not happy and this isnt a very good start!!!

Was wondering if any of you guys could help?

Welcome to the site

PM me your details and I'll see if I can have a nosey about for a pin for you

**Chris** · 20-07-2004, 11:21

Quote:

Originally Posted by Debsy42

Welcome to the site

PM me your details and I'll see if I can have a nosey about for a pin for you

I'm happy to confirm that Debs is a very nice person who works for NTL, so you're safe to give her your account details.

lil_cub · 20-07-2004, 11:24

Cheers guys, I have PM'd you my details Debs... is that enough or do you need more?

Marge · 20-07-2004, 11:31

Quote:

Originally Posted by lil_cub

Cheers guys, I have PM'd you my details Debs... is that enough or do you need more?

call me oliver twist, i always want more

thats all fine so i'll be in contact later

lil_cub · 20-07-2004, 11:34

Cheers debs... I tried to PM you back with my mobile number as Its always with me but says your inbox is full... ill try again hehe

Marge · 20-07-2004, 11:35

try again

lil_cub · 20-07-2004, 11:36

sent... thanks a million

scrotnig · 20-07-2004, 14:58

Looks like Debs beat me to this one!

lil_cub · 20-07-2004, 16:06

Thanks a million Debs... sorry about my slow PC hehehe (if that was you talking me through it earlier) your a star

rcoombs1 · 26-07-2004, 16:42

Hi,

I have the exact same problem , my cabe modem was installed LAST TUESDAY and I still havent got a password or pin number. Ever since the install I have had to ring four to six times a day, they usually put it down to the sales support department and say they can only contact this dept via email. I am so frustrated A sales support manager was supposed to be dealing but still i have no success, can anyone help please!!!!

scrotnig · 27-07-2004, 00:46

Quote:

Originally Posted by rcoombs1

Hi,

I have the exact same problem , my cabe modem was installed LAST TUESDAY and I still havent got a password or pin number. Ever since the install I have had to ring four to six times a day, they usually put it down to the sales support department and say they can only contact this dept via email. I am so frustrated A sales support manager was supposed to be dealing but still i have no success, can anyone help please!!!!

PM me your details and I'll get you a PIN.