Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Set Top Box Problems

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media TV Service

Set Top Box Problems
Reply
 
Thread Tools
Old 15-07-2004, 17:44   #1
Tumble weed
Inactive
 
Join Date: Nov 2003
Location: UK ~ England
Age: 40
Posts: 25
Tumble weed is an unknown quantity at this point
Set Top Box Problems

Hi,
Over the past two days my set top box has been going crazy.
When I channel flick the screen all turns see through blue (like the EPG colour).
When I reset the box it hangs on PACE, nit, boot or Err3.
The box auto resets / locks up and when I do reset the box no lights appear to be lit on the front and all the TV is showing is a black / white screen.
I've just reset it again and when it came back it told me it had downloaded new software but I can't see anything's changed.

IEPG version : iEPG 4.0b45
SW Version : 3_1_P13N_P_P40001_F_
Build : 56.17_LANG_9



My box is working again now but is this a sign of my box packing up or is it just one of those things?
Tumble weed is offline   Reply With Quote
Advertisement
Old 15-07-2004, 17:50   #2
spiderplant
cf.mega poster
 
Join Date: Jun 2003
Posts: 9,063
spiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny stars
spiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny stars
Re: Set Top Box Problems

Make sure it is properly ventilated, and not in direct sunlight.

If it starts playing up again, ring ntl.
spiderplant is offline   Reply With Quote
Old 15-07-2004, 17:54   #3
Tumble weed
Inactive
 
Join Date: Nov 2003
Location: UK ~ England
Age: 40
Posts: 25
Tumble weed is an unknown quantity at this point
Re: Set Top Box Problems

It's in an open space so it's not a heat issue.
Tumble weed is offline   Reply With Quote
Old 15-07-2004, 18:24   #4
paulyoung666
Permanently Banned
 
paulyoung666's Avatar
 
Join Date: Jun 2003
Location: norton , teesside
Age: 58
Posts: 10,571
paulyoung666 has a nice shiny star
paulyoung666 has a nice shiny starpaulyoung666 has a nice shiny starpaulyoung666 has a nice shiny starpaulyoung666 has a nice shiny starpaulyoung666 has a nice shiny starpaulyoung666 has a nice shiny starpaulyoung666 has a nice shiny starpaulyoung666 has a nice shiny starpaulyoung666 has a nice shiny starpaulyoung666 has a nice shiny starpaulyoung666 has a nice shiny star
Re: Set Top Box Problems

sounds like a call to c.s. is required
paulyoung666 is offline   Reply With Quote
Old 16-07-2004, 17:39   #5
sirsimon
Inactive
 
Join Date: Nov 2003
Location: poole, Dorset
Age: 55
Services: ntl broadband 2mb sports and movies collection & virgin mobile user
Posts: 123
sirsimon is an unknown quantity at this point
Send a message via MSN to sirsimon Send a message via Yahoo to sirsimon
Re: Set Top Box Problems

I do know from past experience that err3 means memory failure ok so a call to CS sounds the ideal option .
sirsimon is offline   Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 06:56.


Server: lithium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum