NTL Broadband 60 day free offer - Page 5

13-07-2004, 17:37

Is not this offer only open until towards the end of july? somebody somewhere was saying they have heard that the 600k speed is being upgraded first in august? 1mb to follow in september?

Maybe someone can advise?

Chrysalis · 13-07-2004, 20:43

hmm ok thanks

so this discount that jason.ntlwogill got wasn't in the special offer.
discounted price 19.99/month?

Ill ring up tommorow offering to be bound to ntl for another 12 months in return I want no broadband bill for 2 months, see what they say.

Florence · 14-07-2004, 07:11

Quote:

Originally Posted by Chrysalis

hmm ok thanks

so this discount that jason.ntlwogill got wasn't in the special offer.
discounted price 19.99/month?

Ill ring up tommorow offering to be bound to ntl for another 12 months in return I want no broadband bill for 2 months, see what they say.

Let us know how you get on then I am sure lots of others will follow.

Chrysalis · 15-07-2004, 01:25

I was too busy with other stuff to ring up since my last post but rest assured if I get time today I will do it, recently my free time has been around midnight so unable to ring up

Omar · 15-07-2004, 19:30

actually i've just ordered ntl: broadband today and they say that it isnt possible to have a trial with 1mb. So i've gone for the 600k one. will upgrade after

kronas · 15-07-2004, 19:36

Quote:

Originally Posted by Omar

actually i've just ordered ntl: broadband today and they say that it isnt possible to have a trial with 1mb. So i've gone for the 600k one. will upgrade after

thats a lie, i have been watching the reps in my area in my local shopping centre, clearly states all three speeds are available for trial

Florence · 15-07-2004, 21:36

Quote:

Originally Posted by kronas

thats a lie, i have been watching the reps in my area in my local shopping centre, clearly states all three speeds are available for trial

The promotion card that arrived here is only offering the 150K on trail. No mention of any other speeds in the small print either so only 150K mentioned..

kronas · 15-07-2004, 21:57

Quote:

Originally Posted by Kits

The promotion card that arrived here is only offering the 150K on trail. No mention of any other speeds in the small print either so only 150K mentioned..

all speeds around my area even out of it, must be franchise specific

jtwn · 16-07-2004, 10:02

I know that here, in our shopping centre at the ntl stall (changed from a branch to a cart

), somebody got 1mb on the free trial.

bob_builder · 16-07-2004, 12:28

Quote:

Originally Posted by Debsy42

Might be, certainly in the NW region you can have just broadband without tv and telephone

I believe you can have standalone BB in this area. However, the offer leaflet said that this offer was not available to people who only have BB.

bob_builder · 16-07-2004, 12:32

My leaflet quotes the following terms and conditions:

60 day free Broadband trial
The 60 day free Broadband trial offer is available to new and existing ntl customers who are purchasing ntl Broadband services for the first time (with the exception of existing ntl dial-up internet customers who are currently on a "Buy one get one free" offer who are not currently eligible for this free trial offer). As part of the 60 day free Broadband trial offer, you have the right to cancel your Broadband service at any time during the first 60 days (starting from the date of installation of your Broadband service). To cancel during the 60 day free Broadband trial period, simply contact NTL customer services on 0800 052 2000. If you wish to continue receiving your Broadband services after the end of the 60 day free trial period, you do not have to do anything. Your Broadband services will continue and you will be charged at ntl's then current retail price for your Broadband services. Your Broadband services are provided subject to ntl's standard terms and conditions and a 12 month minimum contract applies. After the 60 day free Broadband trial period, you will be subject to the remainder of the minimum 12 month contract period. This free trial applies only to your Broadband services. Any other ntl services which you subscribe to will be subject to the 12 month minimum contract immediately. If you take advantage of this offer, you may not subscribe to any other Broadband offer for a minimum of 3 years from taking out this offer.

bob_builder · 16-07-2004, 12:37

On the NTL webpage it also says:

http://www.ntl.co.uk/index.html

"No Risk Broadband!

Take advantage of our superb 60 day FREE trial, giving you the opportunity to try before you buy on any one of our three broadband speeds"

SMHarman · 16-07-2004, 12:50

Quote:

new and existing ntl customers who are purchasing ntl Broadband services for the first time

So technically the cancel today reconnect in 32 day gang are not elegible.

Omar · 16-07-2004, 15:27

well why when i was told by an ntl: person on the phone was i told that i can't trial the 1mbit package??

seaneeboy · 18-07-2004, 17:34

Probably a badly trained NTL Person, sadly. I do wonder sometimes why they're expected to just instantly know endless information on pricing, deals etc etc - surely some form of internal knowledgebase is being under utilised?

Still, Can't pretend that I have any idea how it works inside - I apologise to any techies that I demean when I go off on these rants

It's probably worth giving them a call back to see if a different sales person will give you it.