[merged] NTL SMTP : 452 File System Error

[ianewest]

I have been getting the 452 error from Norton IS all day but a couple of hours ago, I was assured by the ntl support desk that the error was erroneous and, sure enough, the e-mails have been gettimng through.

Ian

[fred]

I have been receiving emails but any I send, with Outlook Express are rejected. The recipeints say they do receive the emails! Even if I try to use the web interface it tell me the server is out of filespace!
Surprised not to see any other similar user problems here.
I have checked with a colleague who also has NTL and he sees the same problem.

Nigel

[50420]

hi fred....

there is a known intermittent issue with smtp server ...as per the server status page

============
ntl internet customers may currently experience intermittent difficulty sending emails from their ntlworld addresses and may see error messages such as "error 452 - File system error" when trying to do so.

Our engineers are aware of this issue, and are working to resolve it.

Please accept our apologies for any inconvenience this may cause.
================

does this have any relevance to any errors your having there??

[Neil]

*Sigh*....

Good old ntl e-mail.

[Paul K]

Originally Posted by Neil

*Sigh*....

Good old ntl e-mail.

Nooooo Ntl and email server problems? Surely you jest sir?
Welcome to the wonderful world of NTL email Fred Can I interest you in a hotmail account?

[NinjaBikeRider]

Yeah, now NTLââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s SMTP stuff doesnââ‚ƚ¬Ã¢â€žÂ¢t workââ‚ ¬Ã‚¦!! Having major problems with it since yesterday. Using MS Outlook and itââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s definitely not my systemsââ‚à ‚¬Ã‚¦Come on NTL sort it out, Iâ₠¬ÃƒÆ’¢â€žÂ¢m running a business here and talk to 85% of my customers through email L



Mental note: Why, oh why did I move from lovely ADSLâ₠¬Ã‚¦WHY??!!??

[NinjaBikeRider]

Oh yeah forgot to mentionââ‚à ‚¬Ã‚¦Sending out emails yesterday, caused multiply copies to be sent to my clients. In fact, one client kept receiving the same email all dayââ‚Âà ‚¬Ãƒâ€šÃ‚¦in total they got around 85 copiesââ‚Ã⠀šÃ‚¬Ãƒâ€šÃ‚¦!!

[Matth]

I got a reply to one that had been 452'd - I don't know how many times it tried to send it though, and how many duplicates that produced.


Since the send is not counted as successful, it stays in your email client's outbox - and especially if you were to leave it running on a 15 minute retry interval or less, that could be embarrassing!

[BaconSarnie]

I think incoming mails are being deleted, too.

I checked mail from work today, and a couple of mails were there I wanted, but now using Outlook from home, if I ever get anything back (ie not timeing out), they have gone.

This isn't a 452, I know, but it's worse, almost. Even going through the web GUI, and telnet, they no longer exist.

This is bad.

[carlingman]

Originally Posted by BaconSarnie

I think incoming mails are being deleted, too.

I checked mail from work today, and a couple of mails were there I wanted, but now using Outlook from home, if I ever get anything back (ie not timeing out), they have gone.

This isn't a 452, I know, but it's worse, almost. Even going through the web GUI, and telnet, they no longer exist.

This is bad.

Hi Baconsarnie,

What is the result when you IMAP the account.

Create an a new mail account in outlook express (or whichever mail client you use) and use IMAP instead of POP3 by choosing incoming mail server as imap.ntlworld.com

[BaconSarnie]

carlingman,
the imap account looks as though it's setup OK, and I when I sent myself a test mail, I can see it OK in the inbox. Header only at first, IIRR, then I clicked on the inbox again, and the mail itself showed up.

I have also had mail since the disappeared ones, so it looks like when yesterday's problems were being fixed, some stuff got lost.

I tried a telnet, too, and that shows the same, just my test mail, and not the missing ones.

Cheers.

[td444]

Originally Posted by NinjaBikeRider

Yeah, now NTLââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s SMTP stuff doesnââ‚ƚ¬Ã¢â€žÂ¢t workââ‚ ¬Ã‚¦!! Having major problems with it since yesterday. Using MS Outlook and itââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s definitely not my systemsââ‚à ‚¬Ã‚¦Come on NTL sort it out, Iâ₠¬ÃƒÆ’¢â€žÂ¢m running a business here and talk to 85% of my customers through email L



Mental note: Why, oh why did I move from lovely ADSLâ₠¬Ã‚¦WHY??!!??

Set the "reply-to" email address to a new email address provider, that you have set up.

Originally Posted by NinjaBikeRider

Yeah, now NTL’s SMTP stuff doesn’t work…!! Having major problems with it since yesterday. Using MS Outlook and it’s definitely not my systems…Come on NTL sort it out, I’m running a business here and talk to 85% of my customers through email L



Mental note: Why, oh why did I move from lovely ADSL…WHY??!!??

I would seriously quesion why you are running a business using a residential ISP and mail service. If you use e-mail for your business then you should realy pay for a proper e-mail service.

[poolking]

Originally Posted by Paul M

I would seriously quesion why you are running a business using a residential ISP and mail service. If you use e-mail for your business then you should realy pay for a proper e-mail service.

I agree 100%.