Strange Outlook Express problem - help needed

[greencreeper]

Originally Posted by ghm

Thanks for all your suggestions - this is a great site.

I'll certainly check with my work again to see if the problem is on their end. I work for a university and their IT support is pretty much non-existent, especially if you are using things like email from outside their network - but I'll give it a go. What I can't understand is that I can access my email from a dial-up account using the same settings as I use when connected via BB. Excuse the newbie ignorance, but could they have blocked access to the email servers from specific IP addresses?

University? You should have said I've experienced (and worked with) two different University Computing Services and I'm not sure which was the worst in terms of provision of services and communications. Often breath taking in their arrogant disregard of users. It wouldn't suprise me if they haven't changed something and not bothered telling anyone, including their own user/IT support.

It does sound like they're doing some sort of blocking, but it might be JANET - all Universities are connected to the Internet via JANET (it's a wide area network). Talk to your University and press hard for an authorative answer.

Originally Posted by greencreeper

University? You should have said I've experienced (and worked with) two different University Computing Services and I'm not sure which was the worst in terms of provision of services and communications. Often breath taking in their arrogant disregard of users. It wouldn't suprise me if they haven't changed something and not bothered telling anyone, including their own user/IT support.

It does sound like they're doing some sort of blocking, but it might be JANET - all Universities are connected to the Internet via JANET (it's a wide area network). Talk to your University and press hard for an authorative answer.

- sorry, can't resist

[Glaswegian accent]

"Dr Cameron, I've got a warm sensation in my breast"

"Janet - get yer t*t outa ma soup"

[/Glaswegian accent]

- sorry

[iadom]

Originally Posted by pedantic

Hi

I don't use oe anymore, but when I did and had a problem I alwats found this site was very helpful http://insideoe/tomsterdam.com/

Regards.

If like me you get a DNS error with that link try this one.
http://insideoe.tomsterdam.com/

As pedantic says, very good site for OE users. I found a hack on there to force OE to become default when I could not do it from the OE Tools/Options menu.

[greencreeper]

Originally Posted by homealone

- sorry, can't resist

[Glaswegian accent]

"Dr Cameron, I've got a warm sensation in my breast"

"Janet - get yer t*t outa ma soup"

[/Glaswegian accent]

- sorry

I hope you took the skins off first

[ghm]

An update on the Outlook Express problem - after leaving my modem switched off all night, when I connected this morning the problem was gone. Whether it was anything to do with the settings on my work side being changed in any way (but IT deny this) or whether it was a result of having left the modem off for a longer period of time, who knows? Many thanks to all who offered assistance - here's to hoping it doesn't happen again any time soon

Originally Posted by ghm

An update on the Outlook Express problem - after leaving my modem switched off all night, when I connected this morning the problem was gone. Whether it was anything to do with the settings on my work side being changed in any way (but IT deny this) or whether it was a result of having left the modem off for a longer period of time, who knows? Many thanks to all who offered assistance - here's to hoping it doesn't happen again any time soon

good news - glad you got it sorted & thanks for letting us know