Web Site not working via NTL??

[Rough.D]

Nice One

I just changed my home page to CF and hey presto the frame sites work

Again Nice one

[goldoni]

I had CF as my home page but most of yesterday CF was not working??? Page could not be found. I hope NTL will be able to get a fix and also get rid of the pop-ups.


PS Can this now go back to itâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s original thread,,NTL

[Chris W]

Originally Posted by goldoni

PS Can this now go back to itâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s original thread,,NTL

Am still investigating, but have confirmed that it is an issue with the ntlworld.com homepage, specifically the java scripts that they are using.

I will update you when i have more information

MB

[goldoni]

Now this is getting silly, I have just had a call from a guy at tech support who informed me that its the same if you view the BBC web site so I had a look and yes the frame site comes out of its main frame D'oh so now the BBC and NTL have built a new road and I have go to put some wooden blocks on my horse so he can walk without a limp double D'oh but the nice man from NTL tech support did say he will have a look and see if he can find a fix and will email me later "Watch this space"

[Chris W]

Originally Posted by goldoni

Now this is getting silly, I have just had a call from a guy at tech support who informed me that its the same if you view the BBC web site so I had a look and yes the frame site comes out of its main frame D'oh so now the BBC and NTL have built a new road and I have go to put some wooden blocks on my horse so he can walk without a limp double D'oh but the nice man from NTL tech support did say he will have a look and see if he can find a fix and will email me later "Watch this space"

I have had a look at the bbc source code and noted the following:

</script>
<SCRIPT LANGUAGE="JavaScript" type="text/javascript">
//<!-- Hide from old browsers
//window.name="owner";

/*I commented out the above line as it causes subsequent pop-ups to be opened in new windows rather than re-using
the existing one - jeremy.wray@bbc.co.uk*/


function openWindow(file){
	popupWin = window.open(file, 'popup', 'scrollbars=yes,status=0,menubar=no,resizable=no,width=618,height=450');
myTimer=setTimeout("popupWin.focus()",1000);
}
//-->

It may be worth you email jeremy.wray@bbc.co.uk for more information and to advise him that you are still having problems with your site. He does not describe the exact problem you are having but it is similar.

I am also stilll investigating this one myself.

MB

[goldoni]

I have done as advised by breath above and we will see what come back. I have also had a reply from NTL tech support in short they want some evidence that the NTL web page causes a problems. (pull more hair out) also it would seem I am the only person to complain about this problem out of two million subscribers (pull even more hair out)

The only way to stop the code affecting the site is:

1: change the code on goldonian.org so when a person clicks on the badge it opens in a new window and not the same frame, This seems to sort the problem but leaves the front window open behind the pages viewed so will cause a problem for the old boys with win95 with 16meg PCs I have revamped the page with a plain colour, removed the Java clips and removed the sound file.

2: Donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t use the NTL page as the home page. The problem with this is the old boys donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t have any relevant information on NTL gaining access to their accounts and most of them like the news section.

3: Dump the first frame, I only have this page as I was advised that the search engines dont like framed pages?? is this true

[Richard M]

Originally Posted by goldoni

3: Dump the first frame, I only have this page as I was advised that the search engines dont like framed pages?? is this true [/font]

Correct.

[Rough.D]

Richard you beat me to it lol

I have had a reply from ntl also and it said that they had never heard of this issue before but will look into it.

I have sent a reply with more info to see if this can be resolved.

[goldoni]

they had never heard of this issue before but will look into it.????????

This means they speak with forked tongue as that is what they told me. that also means you are also a 1%er D'oh

[goldoni]

The search engines seem to be indexing goldonian.org the only problem has been to get it indexed with Goldings. Question: If I dump the first none framed page will it ****-up the ranking, msn search shows the framed page in its pr-view. If I take the first page off line it also seems to sort the problem, but as its being loked into I will leave it as is.

[Chris W]

I've solved it!

some information from bbc technical support and i have finally found the result...

both the bbc.co.uk and ntlworld.com use script that includes:

window.name="main"

This will mean that any links in your site that tell links to load in the "main" frame will load in the window named "main"- ie after a session with ntlworld.com or bbc.co.uk- the whole broswer window.

All you need to do is recode your javascript to include:

window.name="a different name"

the bbc have said that they will recode the site (althrough this is held by them at a low priority) so it might be best to recode the site to reflect this requirement.

hth
MB

[goldoni]

Originally Posted by monkeybreath

I've solved it!

some information from bbc technical support and i have finally found the result...

both the bbc.co.uk and ntlworld.com use script that includes:

window.name="main"

MB

Well done that man you can have two sausages for tea and lots of brownie points. Regarding the BBC I have not had any reply so you did well.

Regarding any hair loss I have quite a few spam emails that can give a full head of hair,,Look on the brightside it will save on haircuts.

[goldoni]

Stop Press

As of tonight the NTL web site is not causing problems with framed web sites. The BBC has sort of admitted that their web site code causes framed site to display incorrectly, but it is a low priority to get the code changed.

One thing I have noticed regarding the NTL home page http://www.ntlworld.com if viewed with IE ver6 the page does not display properly, the middle of the page is blank, if you view the broadband page http://www.ntlworld.com/indexBroadband.php that has the same sort of information it displays correctly with the middle of the page being used. If you view with IE ver 5 on Win 98 SP2 both pages view correctly so NTL still have a problem that they need to address.



Just in case someone posts try Firefox I have and its the same as above. I have tested it on ver 0.9.1 beta

[goldoni]

Well 5 months later and finally the penny dropped about renaming the main frame. I was not aware you could change the name of a frame within Front Page this done the problem is sorted by renaming the frame from †œmainâà ƒÆ’¢â€šÂ¬Ã‚ � to †œmain_frameÃƚ¢Ã¢â€šÂ¬Ã‚à ‚ÂÂ� thanks to monkeybreath