Web Site not working via NTL??

[goldoni]

I have a problem with a web site I have done, in the way itâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s displayed in IE6 running win XP. My ISP is NTL via a cable modem, the site was running fine until 1st June when I noticed that the main frame was being displayed without the main frames (header & side frame) The site has been generated in Front Page using front page extensions and is hosted by a third party company.



Some points I have noticed:

1: It views ok in win 98 and browsers below IE6 :)

2: If I go to a third party website that has a link to the web site it works ok in my browser and stays within the main frame. (Strange) :mad:

3 It seems to work ok on other ISP networks :confused:



Has anybody got any clues as to why this should happen, the only thing I can think of is that itâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s the way NTL have cached the pages. :dunce:

[poolking]

Try a hard refresh (CTRL+F5).

[goldoni]

Been there and got the tee shirt and got the frame out of the main frame, only on NTL using IE6 with XP on my 2000 PC and 98 PC it's cool

[TheBlueRaja]

Make sure that its not cached locally on your machine - refresh the page with F5 when your on it.

Also, post the site name here so we can try and let you know if it is just an issue at your end - most of us are on NTL too.

[Chris W]

I spoke to the guy while i was at work about this.... it seems to be a problem with the browser on the machine, or something that has been cached there.

Goldoni, have you tried using a different browser on the pc that it is having problems? try downloading mozilla firefox (www.mozilla.org) and see if you get the same problems.

Just for the benefit of others here we have ruled out:
1. proxy servers
2. caching on local machine
3. problems with the site design
4. dns issues
5. spyware/ malware

and i have now run out of ideas....

MB

Merged duplicate threads and moved to Internet as this isn't an NTL problem.

[goldoni]

I have now downloaded Mozilla Firefox and all is well the site stays within the main frame, with that information it would seem to be a problem with IE6 browser but the strange thing being not for all the UK. A friend in Northampton has the same problem and is with NTL while another friend in Telford who is with BT on ADSL using IE6 it works fine,,the plot thickens. Its not just a problem with my PC either as I have asked loads of people in my area to check the site and the same thing happens, it only shows a frame if you use any of the links from the left banner,,these people are all with NTL and using IE6 on XP

The URL of the web site as some of u have asked is goldonian.org can you let me know if you have a problem with the frames??? win 98 with IE5 works ok

Thanks

[Tezcatlipoca]

Originally Posted by goldoni

I The URL of the web site as some of u have asked is goldonian.org can you let me know if you have a problem with the frames??? win 98 with IE5 works ok

Thanks

Seems fine for me, goldoni.


Using Win XP & IE6, on NTL Broadband.

[Rough.D]

I am aslo having problems with sites with frames your one included that was the first time of visiting your site so it was not in cache.

I have had this problem for a bout a week now I asume it is a problem wihth IE 6.

Using IE 6 on win2k NTL BB

[poolking]

What version of IE6 are you using?

[Rough.D]

version 6.0.2800.1106
With updates SP1:Q824145: Q330994: Q832894

I will have a look and see if there are anymore updates

[goldoni]

Now this is getting silly, I have downloaded Motzilla Firefox ver 0.8.0+ and the site worked fine. I then downloaded the java scripts so the applets would work and guess what the site is only giving the one window leaving the header and side banner,,Dâ₠¬â„¢oh pull out more hair!

If I go to a third party web site that is listed on the Goldonian links page and use the link back to the Goldonian it works fine in both IE6 & Firefox. (is that a clue??)

My Mate in Telford who is on BT ADSL using XP and IE6 reports the site works fine showing the header and banner for all pages and then we have some of you on NTL reporting itâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s working fine in some areas, but Rough.D in Swindon reports the same problem as me! (Put some hair back) plus he reports it started about a week ago.

So far I have had no reports from people on other ISPs with the same problem, it seems to be people on NTL in some areas also have the problem. When I was in Northampton last week I had the same problem, I was setting a friend up with a new computer and BB via NTL

I know enough about computers to be dangerous. HELP
PS Hope I'm posting to the right place?

[poolking]

Originally Posted by Rough.D

version 6.0.2800.1106
With updates SP1:Q824145: Q330994: Q832894

I will have a look and see if there are anymore updates

According to your list, I would say you are missing the following patches:

Q818529
Q822925
Q828750
Q837009
Q831167

Are you using XP?

[Rough.D]

It looks as if I am two short on that list thats the last two

Q837009
Q831167

I do not belive these updates will cure the problem

I am running win 2k with service pack 4
I do however think it is a problem with ie itself I have done a search for this problem to no avail

it is not nice when you are admining a couple of forums and you go to the admin interface and click in the left frame to do something and you get one page come up Constantly having to click the back button to enable me to navigate the site.

A right royal pain in the behind

[goldoni]

After two weeks of formating the HDD reloading the OS then updating the OS, checking the HTML of the web site re-doing the main frame from new,,,,,,,,,,,Eureka I think I have solved the problem regarding framed web sites coming out of the main frameset.

The problem has been with the NTL home pages both standard and broadband they both have some script that changes the way the browser works, those of you who have the same problem must also use NTL as your home page so logically the ones who reported no problem do not use NTL as a home page.

To overcome this problem that has existed for over two weeks, remove NTL as your home page and use the blank option or another web site of your choice as your home page. In IE5/6 click the tools menu then internet options, then in your temporary internet files hit the delete files button, another dialog box will open, click delete all offline content, press ok. While you are there check that the settings tab is set to about 80mb, this has nothing to do with the problem but will help to speed things up. When done click ok, close your browser, and then re-open. Go to a frame website and you will find like me it stays within the frameset problem solved. QED but it leads me to ask what has NTL done to their web site to cause such a problem?????? Also ban pop-ups