NTL price increase and their reasons

[Teccie]

Okay the price increase came into effect from today, 1st June, yet still no speed increase.

After a bit of searching i found the letter regarding the price increase and there reasons behind it. It was to keep inline with the competition, yet for some reason NTL in there infinite wisdom compared their service, a cable based BB service with 2 of bt's ADSL services, namely BT yahoo and BT Broadband. Why did they ignore the only other Cable based BB available, name Telewest. Indeed BT BB is more expensive than NTL and Telewest. But its not the same service, its ADSL not cable
.
Lets compare at todays price and speed, NTL with another cable BB service, Telewest.
Telewest's 1.5MB bb connection is £35 yet NTL's 1mb bb connection is £38. Okay so the speed is allegedly going to be 1.5mb, but when ? NTL say summer... lol, good going NTL, you know when its forcast
so why not tell us or better still why not put the price up when its released? k so at the minute we are paying £3 more for 50% less on our connection. Yet NTL have told us how the price increase was neccessary to keep in line with the competition. So why put the price way beyond the direct competition.

Okay then, if they insist on comparing with ADSL (a differnt service all together) then lets compare. Yes BT is the most expensive, but if u shop around, because u can with adsl, u'll find an equal service being offered, at the 1mbit barrier for £30 (eg: aol). So NTL are £8 dearer for the same 1mbit service. So to price inline with the competition NTL should infact decrease
their prices to £30 for 1mbit, oh and if u insist put it back to £35 inline with the competition (Telewest) once the 1.5mbit comes into effect.

NTL we are not fools, if u want to compare prices then do so properly, dont compare your service with the most expensive u can find. You aint fooling
anyone other than urselves.

[Neil]

There's some well made points in there, but let's not forget that the price increase has nothing to do with the speed increase-it was only done as a knee jerk reaction to TW raising their speeds-ntl announced it, & thought about it afterwards.

[Teccie]

Originally Posted by Neil

There's some well made points in there, but let's not forget that the price increase has nothing to do with the speed increase-it was only done as a knee jerk reaction to TW raising their speeds-ntl announced it, & thought about it afterwards.

Agreed, and as i said the price increase was in response to the "competition" - nothing to do with the speed increase. After all, Telewest didnt increase their prices in response to the speed increase, so why should NTL.

Incidently, with cable based 1.5mb being offered for £35 by telewest and with aol offering 1mb adsl some £8-11 cheaper than BT's broadband and BTyahoo, im pretty sure other adsl companies will be forced into reducing their prices, which will leave NTL HIGH and dry

Still way off the mark for the rest of europe and probably the world. I have a friend in Canada who pays the equivalent of £50 for a 5mbit service... makes me sick

[etccarmageddon]

they didnt compare themselves with Telewest because they compete with ADSL not other cable companies. ie. where you can get cable, you will not find another cable supplier.

[Teccie]

So a rise of £8 more than the same 1mbit by aol's adsl is competing ?

Lets face it most adsl companies are now going to have to look at dropping their prices in response to telewest, the true market leaders for BB in the uk.

[dragon]

Originally Posted by Teccie

So a rise of £8 more than the same 1mbit by aol's adsl is competing ?

Lets face it most adsl companies are now going to have to look at dropping their prices in response to telewest, the true market leaders for BB in the uk.

wish we could get blueyonder (telewest) lol im sure its better than ntlworld.

[Ignition]

Originally Posted by Neil

nothing to do with the speed increase-it was only done as a knee jerk reaction to TW raising their speeds-ntl announced it, & thought about it afterwards.

Actually that isn't the case, bad Neil!

Originally Posted by Teccie

Still way off the mark for the rest of europe and probably the world. I have a friend in Canada who pays the equivalent of £50 for a 5mbit service... makes me sick

Worth mentioning that service is capped as well, and he's getting ripped off, cogeco.ca will provide 5Mbit/640kbit for less than £25 a month and 10Mbit/1Mbit for £35 a month, however there are a lot of reasons why it's so different here which I won't go into too much.

Canadians could consider themselves ripped off as a number of Japanese can take 100Mbit in both directions for the same price they pay for 10Mbit...

[th'engineer]

Originally Posted by JustAnotherN00b

Actually that isn't the case, bad Neil!

Wonder what evidence you have to support that statement

[Chris W]

Originally Posted by th'engineer

Wonder what evidence you have to support that statement

and i wonder if neil has any evidence to support his original statement...

[Neil]

Originally Posted by monkeybreath

and i wonder if neil has any evidence to support his original statement...

Ok....

If it was the case (as you appear to be suggesting) that it was in fact ntl that decided to increase the downstream speed for no additional cost, & it was TW that copied them....

How on earth did Telewest manage to get it rolled out successfully & efficiently to all their customers, & 2 weeks ahead of schedule, & ntl have not even started yet?

I'll tell you why-ntl were caught napping by TW's decision & paniced to match their offer. The reason TW got it rolled out so quickly was that they had clearly planned for it & ntl had not.

[Edit]-If you are indeed suggesting (as I think you are) that it was in fact Telewest that copied ntl's idea of giving customer's a free downstream speed increase, then you have confirmed ntl to be the biggest, most incompetant bunch of monkeys around!

If TW copied ntl, & got their rollout done so quick, & all ntl can say is 'late summer', how stupid are ntl?

Not even ntl could feck something up of this proportion (could they......?)

[th'engineer]

Now lets have the NTL view Q justanothernoob

[Ignition]

Originally Posted by th'engineer

Now lets have the NTL view Q justanothernoob

Nope again not interested in debate, Neil is suggesting that ntl decided on spur of moment the morning Telewest announced their speed increases that they would do the same. That's not the case.

As far as proof goes, could tell you but then I'd have to kill you

Believe what you want to, no skin off my schnozz + not debating it as in return for nicer treatment of associate types promised I wouldn't

Upgrade time, not being hasty, around the world ISPs have upgraded speeds for free, UK is now following, just wait a while (though being with Pipex now you won't get any upgrade for free from BT :p ) and when it comes enjoy.

There are various reasons why it can't be done yet. I wonder how all those Telewest STB customers who didn't get the upgrade because their STB couldn't support it felt? Wonder how the custs who can't achieve the upgraded speed, or are achieving lower than previous speed are doing.

Amusing part is that if it had been the other way around Telewest would be being praised for waiting until all is ready, ntl would be accused of rushing.

It'll come when everything else is ready - remember ntl have twice the customers Telewest do, and amalgamate more companies, there are various issues that make this simpler for TW, and it's not entirely a success story...

My contribution to this thread now over!

[Neil]

Originally Posted by JustAnotherN00b

Nope again not interested in debate, Neil is suggesting that ntl decided on spur of moment the morning Telewest announced their speed increases that they would do the same. That's not the case.

As far as proof goes, could tell you but then I'd have to kill you

Believe what you want to, no skin off my schnozz + not debating it as in return for nicer treatment of associate types promised I wouldn't

But if ntl had this planned well in advance of TW as you are suggesting, then you they have proven themselves to be even bigger buffoons than even I thought they were.

So.....

I'll ask again...

If TW's increase was the knee jerk reaction after they got wind of ntl's plans, how did TW get theirs all done, & ntl customers are still waiting???

[Neil]

Originally Posted by JustAnotherN00b

There are various reasons why it can't be done yet.

Such as?

Originally Posted by JustAnotherN00b

I wonder how all those Telewest STB customers who didn't get the upgrade because their STB couldn't support it felt?

Let down I would suspect (better get used to it if ntl take over though!)

Originally Posted by JustAnotherN00b

Wonder how the custs who can't achieve the upgraded speed, or are achieving lower than previous speed are doing.

Same as ntl customers with *****e pings, or those ntl customers that have to constantly change proxies just to browse the web I suspect.

Originally Posted by JustAnotherN00b

Amusing part is that if it had been the other way around Telewest would be being praised for waiting until all is ready, ntl would be accused of rushing.

But ntl have used the old 'coming soon' card once to often m8.

Originally Posted by JustAnotherN00b

It'll come when everything else is ready -

Won't hold my breath then!

Originally Posted by JustAnotherN00b

remember ntl have twice the customers Telewest do

True, but if what you say is right, then ntl had already planned this ahead of TW-the number of customers is surely not relevant.

Originally Posted by JustAnotherN00b

and amalgamate more companies,

Something else that has been 'coming soon'....

Originally Posted by JustAnotherN00b

there are various issues that make this simpler for TW, and it's not entirely a success story...

TW have their speed upgrades done & dusted-how is that not a success story?

Originally Posted by JustAnotherN00b

My contribution to this thread now over!

[Chris W]

Originally Posted by Neil

Such as?


Let down I would suspect (better get used to it if ntl take over though!)


Same as ntl customers with *****e pings, or those ntl customers that have to constantly change proxies just to browse the web I suspect.


But ntl have used the old 'coming soon' card once to often m8.



Won't hold my breath then!


True, but if what you say is right, then ntl had already planned this ahead of TW-the number of customers is surely not relevant.


Something else that has been 'coming soon'....


TW have their speed upgrades done & dusted-how is that not a success story?

wasn't this thread started about the price increase, not the speed increases and finding yet another reason to criticise ntl? I have had little to add to this topic as i believe the issues being discussed have been done to death.