Yahoo! Messenger Problems

[richard_j_green]

I have just finished building my new computer about 2 months ago, and I got NTL 1Mb installed on Monday this week, so I'm slowing getting all my old P2P and Chat apps back so that my PC has everything it used to.

However. I installed YahooIM, and I logged in to it, and it caused an error, and closed down. I tried reinstallation - same thing. Tried installing the newest version - doesn't even complete the installer without error.

Yahoo! say that its a problem with updated driver files on my PC, but I have every single available driver and patch etc. from Windows Update. (Got that information from Yahoo! Support on yahoo.com)

I have emailled them asking them about it, but there like chocolate teapots for technical support, but you can't really complain for a free service I guess!

Anybody any ideas what the problem and resolution may be?

Thanks

[Paul K]

Have you tried using MSconfig to restrict what is running on boot up to see if anything is stopping the installation? It could be a piece of software that you have running from your start up.

[andygrif]

Have you tried installing the new Messenger Beta? It's a little flaky in places but it might solve your problem.

http://messenger.yahoo.com/beta/winbeta.php

Uninstall all previous incarnations of Messenger before you do it - you'll lose your settings, but it doesn't take long to reset them.

[richard_j_green]

I tried uninstalling the new beta version, and the full latest release version, and neither of them will even complete the installation.

I have installed version 5.6 because I want to be able to use the custom user rooms.

I have the installer file from my old PC, which it still works on, and my friend sent me the installer file via MSN Messenger, and my friend installed it form the installer file Ok.

I have uninstalled it, and re-installed it twice, and still nothing.

I contacted Microsoft regarding the problem, and they have told me to contact Yahoo, but they don't seem to offer a technical support contact email address or anything. If anybody has an address, I would be very grateful.

[andygrif]

http://search2.cc.dcn.yahoo.com/cct_...12#__highlight

If the page doesn't answer your question then click the NO button at the bottom to be taken to an email form page. They normally take about a week to come back to you.

[zovat]

Originally Posted by richard_j_green

I tried uninstalling the new beta version, and the full latest release version, and neither of them will even complete the installation.

I have installed version 5.6 because I want to be able to use the custom user rooms.

I have the installer file from my old PC, which it still works on, and my friend sent me the installer file via MSN Messenger, and my friend installed it form the installer file Ok.

I have uninstalled it, and re-installed it twice, and still nothing.

I contacted Microsoft regarding the problem, and they have told me to contact Yahoo, but they don't seem to offer a technical support contact email address or anything. If anybody has an address, I would be very grateful.

try running gaim - its freeware,and I use it every day on MSN,yahoo and AIM without issues.

get it from : http://gaim.sourceforge.net/


if you want to test it -PM me and I'll PM my yahoo id to you ...

[etccarmageddon]

see this thread - posting number 5

http://www.cableforum.co.uk/board/sh...ahoo+messenger

[richard_j_green]

I use gaim in Gentoo Linux, but didn't realise they'd released an x86 Micro$oft Windows version.

Thanks very much!