Dell or HP???

[KingPhoenix]

Hi All,

Im in the middle of buying some new machines and need some advice, ive placed an order with Dell for 19 Desktops and 3 laptops, for over £20k

Now some how a company called insight have managed to catch wind of this and are chasing me for the business, theyve managed to cut the bill by almost £5k for the same spec machines, the only difference really is most of the processors are AMD not P4's and that they are made by HP not Dell...

What would you go for????? And why? which do you think is the better one?

Most of the machines throughout the company are currently Dell, and on that basis kinda like the idea to stick to Dell..... I asked Insight about the 3yr next day on site warranty, and apparently that is included in their pricing too...

Any advice would be great, before i give the go ahead to Dell....

Thanks in advance guys

KP

I've not owned any PC's by Dell, but I have had an HP one & the ones at work are HP/Compaq.

Dunno about the ones Insight are offering, but all the HP machines I've seen have included proprietary motherboards, making them hard to maintain out of warranty & offering reduced expansion options.

imo the AMD/Intel is not really an issue, performance wise, although it's worth pointing out that the AMD chips don't have the thermal throttling protection that the p4's have.

It's your money, KP, but my 'gut feel' says stick with Dell

[Steve H]

Like homealone has pointed out, the processor's arent really the issue, HP's are notorious for carp motherboards (esp the lappy's)

I'd say go with dell, yet 5k is a lot of cash Dell's customer service is pretty good as well.

[KingPhoenix]

Originally Posted by homealone

I've not owned any PC's by Dell, but I have had an HP one & the ones at work are HP/Compaq.

Dunno about the ones Insight are offering, but all the HP machines I've seen have included proprietary motherboards, making them hard to maintain out of warranty & offering reduced expansion options.

imo the AMD/Intel is not really an issue, performance wise, although it's worth pointing out that the AMD chips don't have the thermal throttling protection that the p4's have.

It's your money, KP, but my 'gut feel' says stick with Dell

Heh, its not quite my money, hence the awkward position / hesitation.....

Personally i prefer the way i have been dealt with by Dell so far, i added another 2 machines to the order today, and they knocked nearly £3k off the total price (so only paid an extra couple of hundred for the 2 new machines)

Insight have called me no less than 9 times in the last 2 hours going backwards and forewards getting information for me....... I just wanna make sure we get the "better" machines for money wise, rather than being screwed in 2 years time....... if that makes sense

KP

[KingPhoenix]

Originally Posted by Steve H

Like homealone has pointed out, the processor's arent really the issue, HP's are notorious for carp motherboards (esp the lappy's)

I'd say go with dell, yet 5k is a lot of cash Dell's customer service is pretty good as well.

mmm 5k amounts to almost 25% of the total cost with dell

Will leave it until tomorrow and see what everyone else says

KP

[Defiant]

Dell all the way for bussiness. There reliable and rebust

[Richard M]

As much as hate Dell, I'd still go with them - if only because of the motherboard thing stated above.
AMD are (imo) the better CPUs though.

[paulyoung666]

Originally Posted by Steve H

Like homealone has pointed out, the processor's arent really the issue, HP's are notorious for carp motherboards (esp the lappy's)

I'd say go with dell, yet 5k is a lot of cash Dell's customer service is pretty good as well.

is that a type of fish mobo , sorry i couldnt resist , where i work they are going from compaq to dell , i will try and do some asking and find out why for you

[Defiant]

Originally Posted by Richard M

AMD are (imo) the better CPUs though.

I prefer AMD but Pentiums are better for business. That's why there so widely used in them

[SOSAGES]

dell dell dell

[Rough.D]

Dell without a doudt are the best on the market for business.

I have done some work on home PC's made by HP and when I see the logo I cry. Nothing but trouble when it comes to upgrading.

They seem to crash more than most for any old reason.
(sometimes it user problems )

[Shaun]

I love my two Dells (Dimension 4550 and 4600). Even though getting the second one was a real nightmare as their staff couldn't seem to take our credit card pament properly!

One of the main reasons I like mine is that inside the case they are so tidy and they even include additional runners and clips for additional hard drives et al. When I installed some more memory in my Nan's HP machine it was horrid, cables just loose and catching on the motherboard

I also like the excelent diag feature, if there's a problem with the machine the leds on the back change colour and give you an idea what it is.

Why don't you tell Dell that you're being chased by another company and they can offer you the same cheaper, maybe they will do you an offer? I know they did with me when I had all that trouble with them

[Defiant]

I got my dad an old Dell optiplex GXa P233 from work. Its not that powerfull but doe's him for the internet and Office 2000.

[Indians]

Dell, no contest, we have 300+ Dell's in our company (that's just the uk) they are our corporate standard, so maybe 2,500 ish worldwide. Apart from 1 or 2 DOA's and now some monitors going pop for the older (5years+) machines, very few problems.
I would try for an extra 'volume/value' discount if poss to sweeten the deal, but go with them anyway.

For Desktops I would always choose HP - I have had nothing but problems with Dell Desktops (I buy hundreds of PC's per year). However, for Laptops I would say Dell are better.

That said - for heavy business use I would personally not touch AMD processors.