Good ISPs in hertford area?

[Death Jester]

Ok, my mind wont work right at the moment, so let me see if I understand this.

I phone ntl, and say that I want my services terminated. They give me a dat and that is that.

So say, if I cancelled tomorrow, they would disconnect me on the 17th April?

Oh, and, when I cancel the phone line, do they just do it their end, or do they have to come round my house to do something? And with BB, do they pick up the modem, or do I have to mail it to them? Same for TV?

[DrAwesome]

Originally Posted by Death Jester

I phone ntl, and say that I want my services terminated. They give me a dat and that is that.

Yes phone your local customer services & ask them they will tell you weather you should put it in writing or they will accept the termination over the phone, ask for the persons name if they dont give it automatically doing this will mean you have someone to come back to if you have any problems.

If a letter of termination is required it might be a good idea if you send it by recorded delivery (someone signs for it) again its proof if things go wrong (if NTL say they didnt recieve a letter)

Originally Posted by Death Jester

So say, if I cancelled tomorrow, they would disconnect me on the 17th April?

The person you speak to over the phone will verify the date if you ask them.

Originally Posted by Death Jester

Oh, and, when I cancel the phone line, do they just do it their end, or do they have to come round my house to do something? And with BB, do they pick up the modem, or do I have to mail it to them? Same for TV?

Yes they do it their end.
depending which area you are in, in some NTL areas they will retrieve the modem and/or stb some dont, when you phone NTL Customer Services ask who you speak to weather they collect the modem or stb.

If you are transfering your NTL phone number to a BT line then have a read of my thread here of what can go wrong.

[tkiely]

see my sig,

f2s, based in St Albans.

Cant recommend them enough. If you go for it please mention tkiely so I earn a tenner,(almost two weeks access)

[Death Jester]

Originally Posted by DrAwesome

If a letter of termination is required it might be a good idea if you send it by recorded delivery (someone signs for it) again its proof if things go wrong (if NTL say they didnt recieve a letter)

Yeah, was planning to do that.

If you are transfering your NTL phone number to a BT line then have a read of my thread here of what can go wrong.

Yeah, I'm not sure about keeping the number.
I think it would be easier, but my mum says that she wants a new one because she is fed up with the annoying telemarketing callers.

f2s, based in St Albans.

Can anyone else recommend them?
I was thinking of Pipex, but if this one is better/same, then ill think of going with them.
Whats the customer support like?
What can it offer me that Pipex can't?

Edit:: Ah, I've just seen why its cheap: I would have to buy the routers and stuff. I want to get the modem/routers etc. on contract rental, because if I dont have ADSL, I won't need the equipment.

[ntl customer]

Originally Posted by Death Jester

Then I am hoping to get Pipex Solo2Go 500, which means I can have all the stuff I need to start an ADSL line.

Does that sound right?

Bear in mind that you will get a USB modem - and that means that unlike ntl you will have to 'dial up' the connection to get it to connect every time manually. Although no actual 'dialling' is done ie. there are no tones and screechy noises, you have to use dialup networking to get it onto the web - hence the term 'dialling'

What I would recommend you do is go and purchase an ethernet modem if you have a stand alone machine or router with ADSL modem built in if you have a network or want to build one.

That way, you can enter the details into the modem's flash memory and so long as the ISP doesn't disconnect you, ADSL line does not drop or power isn't lost to the modem you will retain the same IP address and also stay connected 24/7. So if you do not want to keep your PC on 24/7 or use your modem with a laptop and have to take it between A and B all you have to do is plug in the ethernet cable from the modem your PC/laptop wait a few seconds and you should be connected. No 'dialling up' required unlike USB.

You can also set it to reconnect automatically ad infinutum if you get disconnected or if the connection drops - because that is what kept on happening when I had ADSL and the ethernet modem was pretty much a godsend because it dropped out so frequently. Although it got a new IP address everytime it dropped I did not have to manually reconnect so it pretty much maintained a 24/7 connection.

[SMHarman]

Originally Posted by Death Jester

<snip>
Yeah, I'm not sure about keeping the number.
I think it would be easier, but my mum says that she wants a new one because she is fed up with the annoying telemarketing callers.
<snip>

Then you / she need to complete this form. In about 2 months you will not hear a peep. If you do then you fill in the form on the next link.

http://secure.dma.mx00.com/cgi-bin/s...reg_option=tps

Complaints form - but you need to be registered.
http://www.tpsonline.org.uk/tps/complaints/

Any registered number will recieve telemarketing calls, even I think if it's ex directory.

[Death Jester]

Originally Posted by ntl customer

Bear in mind that you will get a USB modem - and that means that unlike ntl you will have to 'dial up' the connection to get it to connect every time manually. Although no actual 'dialling' is done ie. there are no tones and screechy noises, you have to use dialup networking to get it onto the web - hence the term 'dialling'

So I have to dial up each time I want to use the internet? Is there a timed cut-off period (like ntl dial up used to have a 2hr cut-off).

What I would recommend you do is go and purchase an ethernet modem if you have a stand alone machine or router with ADSL modem built in if you have a network or want to build one.

If I buy a more expensive modem, what benefits does it have over a cheaper one? Also, have you got any good links of websites that sell a good range of e/n modems?

That way, you can enter the details into the modem's flash memory and so long as the ISP doesn't disconnect you, ADSL line does not drop or power isn't lost to the modem you will retain the same IP address and also stay connected 24/7. So if you do not want to keep your PC on 24/7 or use your modem with a laptop and have to take it between A and B all you have to do is plug in the ethernet cable from the modem your PC/laptop wait a few seconds and you should be connected. No 'dialling up' required unlike USB.

Ok, I didnt understand a bit of that. Im fairly techno-savvy, but useless when it comes to modems and internet problems.
Is it hard to put info into the "modem's flash memory"?
I have never been disconnected with ntl's modem. Its the silver stand-alone one. (forgot the name, and cannot get to it to look underneath it).

You can also set it to reconnect automatically ad infinutum if you get disconnected or if the connection drops - because that is what kept on happening when I had ADSL and the ethernet modem was pretty much a godsend because it dropped out so frequently. Although it got a new IP address everytime it dropped I did not have to manually reconnect so it pretty much maintained a 24/7 connection

But this shouldn't be a problem if I get an e/n modem, right?

[Stuartbe]

I am going for this one - http://www.dlink.com/products/?pid=67

It looks good and the spec is nice !

[DrAwesome]

Originally Posted by stuartbe

I am going for this one - http://www.dlink.com/products/?pid=67

It looks good and the spec is nice !

usb

[Stuartbe]

Originally Posted by DrAwesome

usb

Its combo m8... You dont have to use it. I will be using the Ethernet !

[tkiely]

try http://www.ebuyer.com/customer/produ...duct_uid=57418

only £30 and its a router too. Works a treat, keeps the connection alive and has a BSD firewall.

[DrAwesome]

Originally Posted by stuartbe

Its combo m8... You dont have to use it. I will be using the Ethernet !

Where you gonna buy it from and how much?

Netgear is a much better option

[Stuartbe]

Originally Posted by DrAwesome

Where you gonna buy it from and how much?

Netgear is a much better option

Whats the netgear one ? I have not bought it yet... If its better then I will go for it - as long as its not a router and just a modem...

Do you know the model number ?

[DrAwesome]

Originally Posted by stuartbe

Whats the netgear one ? I have not bought it yet... If its better then I will go for it - as long as its not a router and just a modem...

Do you know the model number ?

I followed Neil's advice and bought Netgear after he posted how good they are.

Whats the problem with not having an adsl router/modem?

[Stuartbe]

Originally Posted by DrAwesome

I followed Neil's advice and bought Netgear after he posted how good they are.

Whats the problem with not having an adsl router/modem?

No good for me m8... I allready have a pix so having another router in the way will cause problems with my nat....

I dont realy trust soho type routers in terms of reliability anyway...Thats why I was looking for a decent standalone ethernet modem.