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Laptop crashes with XP Pro
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Old 13-03-2004, 14:25   #1
Halcyon
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Laptop crashes with XP Pro

Hello :-)

Can anyone help me figure this out....

I have a laptop, 512mb ram, Windows XP Pro.

When Its booting up, it will sometimes be fine and on other occasions, it will start the little loading scroll bar thing, and then crash and hang.

The only way I get out is by turning the machine off and booting up again.

It seems to do this when it wants to.

The machine isnt on the net so theres no chance it being a virus.
Thanks for any help,

Tim.
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Old 13-03-2004, 14:57   #2
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Re: Laptop crashes with XP Pro

Quote:
Originally Posted by Halcyon
Hello :-)

Can anyone help me figure this out....

I have a laptop, 512mb ram, Windows XP Pro.

When Its booting up, it will sometimes be fine and on other occasions, it will start the little loading scroll bar thing, and then crash and hang.

The only way I get out is by turning the machine off and booting up again.

It seems to do this when it wants to.

The machine isnt on the net so theres no chance it being a virus.
Thanks for any help,

Tim.



once it has booted , can you do a sys restore to an earlier time
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Old 13-03-2004, 14:59   #3
homealone
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Re: Laptop crashes with XP Pro

have you seen this thread, Tim

http://forum.nthellworld.co.uk/showt...newpost&t=9383

- sounds like a similar problem, albeit in a desktop?
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Old 13-03-2004, 16:58   #4
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Re: Laptop crashes with XP Pro

Quote:
Originally Posted by Halcyon
Hello :-)

Can anyone help me figure this out....

I have a laptop, 512mb ram, Windows XP Pro.

When Its booting up, it will sometimes be fine and on other occasions, it will start the little loading scroll bar thing, and then crash and hang.

The only way I get out is by turning the machine off and booting up again.

It seems to do this when it wants to.

The machine isnt on the net so theres no chance it being a virus.
Thanks for any help,

Tim.
How long have you had the machine ? How long has it had win xp on it? When did the this problem start - did it used to work fine with win xp and 512meg ram and then just stop one day? Can you recall 'doing anything' shortly before it started to do this (install new sw or hardware etc)

A bit more info might help track the problem down.
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Old 13-03-2004, 18:25   #5
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Re: Laptop crashes with XP Pro

Thanks for the replies.

It just seems to have started. I havent added any new hardware and the laptop is about 6 months old so hasnt had much installed apart from software such as photoshop, Falsh, and Dreamweaver.

I've checked the other thread you mentioned. That Pc seems to reboot, my laptop just hangs and I neeed to turn off and turn on again to get back to business.

I'l have a look into doing a restore.

Thankyou :-)
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Old 13-03-2004, 21:44   #6
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Re: Laptop crashes with XP Pro

Quote:
Originally Posted by Halcyon
Thanks for the replies.

It just seems to have started. I havent added any new hardware and the laptop is about 6 months old so hasnt had much installed apart from software such as photoshop, Falsh, and Dreamweaver.

I've checked the other thread you mentioned. That Pc seems to reboot, my laptop just hangs and I neeed to turn off and turn on again to get back to business.

I'l have a look into doing a restore.

Thankyou :-)
I would try a full restore. Most laptops come with some form of 'disk image' backup. I would use these. If you have vital data on the machine then there may be ways to get this data off before you restire to the 'factory' set up (either by removing the hd or by booting to dos / linux and getting minimal network drivers running).

If the machine still displays the same systems after a restore from the 'factory default' setup disk (provided you have such) and is only 6 months old I would return it to where I bought it from or to the manufacturer.

HTH
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Old 13-03-2004, 22:18   #7
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Re: Laptop crashes with XP Pro

what type/make of laptop is it if its ibm pm me model number
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Old 13-03-2004, 22:23   #8
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Re: Laptop crashes with XP Pro

Hi
I had a very similar problem this week ive got a Compaq laptop I uninstalled some software went to re boot windows would start you get that small window with blue line then it would shut down and start again over and over tried safe mode,dos , last good configuration no luck Tried windows repair and reinstall it wouldnââ‚Ãâ €šÂ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t work as it wonââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t boot ended up going to pc shop costing me £30 for hd format and partition re install windows the chap had it done in 90 minutes bloody annoying he did mention that the boot sector files could be damaged or corrupted
Hope this has helped
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Old 14-03-2004, 17:08   #9
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Re: Laptop crashes with XP Pro

You could try editing the boot.ini file and adding the /sos switch at the end of the line which boots to XP (normally ends with /fastdetect). This will diplay driver files loading, when it hangs this may well indicate where the problem lies.

HTH
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