EMail Down The Pan Again

Jonboy · 04-07-2003, 23:28

how come all other members of my family can get their mail
and all the spam gets thru but me muggins the main email account casnt get me mail dont remember ****in ntl off lately

04-07-2003, 23:33

NTL say that they can't guarantee a 100% fault free service and anyway, the email service is an extra - we don't pay for it according to them - which is a good thing because if I won't pay Hotmail for their email service I'm definately not going to pay NTL for their shit service

Jonboy · 04-07-2003, 23:38

have to agree i just dont understand how the hell the rest of the family can get theirs and all the crap spam gets thro and the main account dies i find it really annoying and weird

**Chris** · 04-07-2003, 23:59

Quote:

Originally posted by Jonboy
how come all other members of my family can get their mail
and all the spam gets thru but me muggins the main email account casnt get me mail dont remember ****in ntl off lately

Ntl have revealed that there is no particular order to how your email inboxes are held on their servers. It's possible that everyone in your family has their inbox stored on a server that's ok and it's just yours that lives on the one that's up the spout.

I haven't experienced any probs for a couple of weeks but that's 'cos I've permanently redirected all our ntlworld addys through different, separately paid for mail accounts. I'm surprised to hear there are still problems; the way they were talking about it on nthw.com the other week I (perhaps stupidly) thought the problem was about to get fixed.

Martin · 05-07-2003, 00:41

All my different accounts have been going down lately, bad form NTL.

Jonboy · 05-07-2003, 01:13

my mate just down the road from me has the same prob so it my be just local Ha Bloody Ha

imback · 05-07-2003, 02:30

As said above NTL have 7 mail storage servers, so your email accounts will be spread between them, so if one server goes it will only accounts on that server, it may only be one of them, it may be all of them, luck of the draw.

All 3 of mine have been belly up tonight but can get into them now, but have just gone into one that had 18 mails on it earlier now has none, and they aren't over 90 days old. So I hope they turn up in the morning.

obvious · 05-07-2003, 11:44

7 mail servers for about 2 million customers (at a guess). WTF is their problem? At an infinitessimal cost per user, they could easily offer 100MB mailboxes, triple redundant backups and no bloody mail deletion.

bo-peep · 05-07-2003, 11:47

every single account has been down since 6 last nite.BUT i can access webmail which is a miracle

bo-peep · 05-07-2003, 11:50

i should've said that i CAN send mail from outlook

bo-peep · 05-07-2003, 12:34

can anybody answer this.whenever ( tried it last time they messed about) i redirect my mail to the hotmail account i don't receive any except mail sent by myself? thought it was worth a try but it's not working

obvious · 05-07-2003, 12:36

They just deleted ALL my emails. My ntl email account is empty.

Martin · 05-07-2003, 16:08

Quote:

Originally posted by obvious
They just deleted ALL my emails. My ntl email account is empty.

A friend of mine had the same trouble but it was only a temporary fault.

I'd definatley give them a ring though.

Thats plain not on.

obvious · 05-07-2003, 20:49

Quote:

Originally posted by Shabba
No email probs here, nur-nur

imback · 05-07-2003, 20:53

Quote:

Originally posted by obvious
They just deleted ALL my emails. My ntl email account is empty.

Yep and mine are still "gone"