modem/router problems

kronas · 05-03-2004, 02:33

hi all, purchased an origo 8400 adsl modem router, im having problems getting it to connect to my pc, the 9th bullet point in this link is my problem.........

http://adsltech.com/adsl/auto.htm

the software does not detect the LAN network, the lights are solid, i have tried both USB and ethernet slots both are the same

interestingly the software allows me to browse the routers config...........

anyone got some advice to solve this problem ?

zovat · 05-03-2004, 10:13

Quote:

Originally Posted by kronas

hi all, purchased an origo 8400 adsl modem router, im having problems getting it to connect to my pc, the 9th bullet point in this link is my problem.........

http://adsltech.com/adsl/auto.htm

the software does not detect the LAN network, the lights are solid, i have tried both USB and ethernet slots both are the same

interestingly the software allows me to browse the routers config...........

anyone got some advice to solve this problem ?

Just a quick question - are you trying to use this on an NTL connection ? (I only ask as this is never gonna work on cable - it is only for ADSL)...

tkiely · 05-03-2004, 10:28

Good choice kronas, I bought one of these last month and it works a treat!

have to say that i didnt read the instructions and so didnt wait for the LAN light to go green, i just put in my details and off it went.

do you get the LAN LED lit up on the router?

if so point your browser to http://10.0.0.1
this will find the web interface if all is well

what happens if you just stick your details in and press on regardless?

Terry

kronas · 05-03-2004, 13:12

well i put in my username and password (for my ADSL), then my static IP i get nothing..............

wrong forum BTW needs to be in computers and IT!!!

also it is ADSL im not that thick

zovat · 05-03-2004, 13:25

Quote:

Originally Posted by kronas

well i put in my username and password, then my static IP i get nothing..............

wrong forum BTW needs to be in computers and IT!!!

also it is ADSL im not that thick

Didn't think you were, but worth checking the obvious...

Have you tried running the diagnostics (under the advanced option IIRC)

kronas · 05-03-2004, 17:16

heere is what the diagnostics say:

Checking LAN Connection
Testing Ethernet LAN connection PASS HELP
Checking ADSL Connection
Testing ADSL Synchronization PASS HELP

Checking Circuit 0 for Network Connection
Test ATM OAM Segment Loop Back FAIL HELP

Test ATM OAM End-to-End Loop Back FAIL HELP
Test Ethernet connect to ATM PASS HELP

Test PPPoPvc 0 PPPOE connection UNKNOWN HELP
Test PPPoPvc 0 PPP layer connection FAIL HELP
Test PPPoPvc 0 IP connect to PPP SKIPPED HELP
Testing Internet Connection
Ping primary DNS SKIPPED HELP
Query DNS for www.conexant.com SKIPPED HELP
Ping www.conexant.com SKIPPED HELP

kronas · 05-03-2004, 18:14

anyone ? i really want this working ?

*sobs

Stuart · 05-03-2004, 22:07

Kronas , have you tried here?

Also, which ADSL supplier is it?

kronas · 06-03-2004, 02:10

Quote:

Originally Posted by scastle

Kronas , have you tried here?

i have......... no luck

Quote:

Originally Posted by scastle

Also, which ADSL supplier is it?

central point.

carlingman · 07-03-2004, 01:16

Quote:

Originally Posted by kronas

hi all, purchased an origo 8400 adsl modem router, im having problems getting it to connect to my pc, the 9th bullet point in this link is my problem.........

http://adsltech.com/adsl/auto.htm

the software does not detect the LAN network, the lights are solid, i have tried both USB and ethernet slots both are the same

interestingly the software allows me to browse the routers config...........

anyone got some advice to solve this problem ?

Im guessing here but from the above it looks like you have never acessed the routers set up before ???

Firstly reset the router using a paperclip or pin etc in the reset hole on the back of the router by holding it in for 10 secs then release that and un plug it leave it off for a minute or so.

Then check Internet Explorer settings and make sure you have not got a proxy set in LAN settings which if you have been with NTL previously no doubt you will have

Now it is time to double check you network settings again, start/settings/network and double cilcky on your lan connection and choose properties and the config tab and check tcp/ip and make sure you havent got an ip address specified in there or any subnets and double check it is set to obtain IP Address from the DHCP.

If your using XP some have said using the obtain IP auto causes problems but you can get around this by clicking support on the Local Area Connection and choosing the option to repair.

Lastly you must change the routers password from the default (see below) otherwise any schmuck with your IP address will be able to telnet into it.

The first time you access the this it will be as default as

User name = admin
Password = epicrouter

To change the admin password try the following,

Open IE to http://10.0.0.2 and type in username and password (admin/epicrouter).

Then choose on the advanced set up link and on the left hand menu choose "Admin Password Configuration"

Choose a password of your choice but dont change the user name and submit that.

Then save setting and rebootand once its is rebooted make sure you check from 10.0.0.2 you can get back in with the new password.

Post back if the above help and let me know.

kronas · 07-03-2004, 04:57

Quote:

Originally Posted by carlingman

Im guessing here but from the above it looks like you have never acessed the routers set up before ???

yes i have read post #6 thats how i got the diagnostics, and typed my static IP, and username password in............

Quote:

Originally Posted by carlingman

Firstly reset the router using a paperclip or pin etc in the reset hole on the back of the router by holding it in for 10 secs then release that and un plug it leave it off for a minute or so.

Then check Internet Explorer settings and make sure you have not got a proxy set in LAN settings which if you have been with NTL previously no doubt you will have

Now it is time to double check you network settings again, start/settings/network and double cilcky on your lan connection and choose properties and the config tab and check tcp/ip and make sure you havent got an ip address specified in there or any subnets and double check it is set to obtain IP Address from the DHCP.

If your using XP some have said using the obtain IP auto causes problems but you can get around this by clicking support on the Local Area Connection and choosing the option to repair.

Lastly you must change the routers password from the default (see below) otherwise any schmuck with your IP address will be able to telnet into it.

The first time you access the this it will be as default as

User name = admin
Password = epicrouter

To change the admin password try the following,

Open IE to http://10.0.0.2 and type in username and password (admin/epicrouter).

Then choose on the advanced set up link and on the left hand menu choose "Admin Password Configuration"

Choose a password of your choice but dont change the user name and submit that.

Then save setting and rebootand once its is rebooted make sure you check from 10.0.0.2 you can get back in with the new password.

Post back if the above help and let me know.

i have done all that no luck