ntl:home restructure (again)

[asdf]

Seems like a good plan to me, especially if they're splitting it with platform in consideration then.

Although I'm not sure they are as London and Surrey comes under South, yeh? Surrey is langley and London is Bromley.

[Seti]

I don't know what to make of that apart form my area ie, south wales seems to have evolved into part of Northern Ireland and um the North. Very strange. I jsut hope that their customer relations improve (wishful thinking) that we get a good increase in services available for the consumer and our money goes to pay for something useful instead of a comapny reshuffle every few years.

Seti

[Frank]

It doesn't really matter who is in what region, and I'm sure ntl have their reasons for doing it like they have. What really matters is whether customers see any advantages of this new structure, and what exactly this means for ntl's abysmal customer service record.

[rippedoff]

Originally Posted by Keyser

It doesn't really matter who is in what region, and I'm sure ntl have their reasons for doing it like they have. What really matters is whether customers see any advantages of this new structure, and what exactly this means for ntl's abysmal customer service record.

Exactly! It would be interesting to see what the cost implications are! I for one would rather money be spent on bringing BB etc. to all of London, especially Lambeth!
I do wonder if it will speed up or slow down any progress in London. I suppose we will just have to wait and see if any improvements are "coming soon" !

[eein]

Originally Posted by pem

Is there any relation in the split to what platform you are on ?

Originally Posted by Nikko

It would appear so, pem - from our area, 1 quick e.g. -

Derby (ex cwc - Bromley) is now North (was NW)
Nottingham (ex Diamond - Langley) is now Midlands (was NE)

I think it looks like these are not realated to the platform at all. The region map is the same graphic as was posted here some time ago with the same numbers for the regions. I as am led to belive it, those beginning with 1, 2 or 6 are Langley (davic) areas and the others are Bromley (docsis)

I reckon this 'restructure' must be an administrative thing and not related to the platforms.

[bigitup_j]

aren't ntl meant to be creating a new "super" digital head-head - for all digital customers, instead of the two seperate ones. because they would have to, with this new ntl:home region restructuring, langley areas are being grouped with bromley area. so all areas will have to have the same service?? same digital tv service, channel no. and software type? surely?

[BBKing]

News to me. Having two seems vaguley sensible, given that then only half your customer base vanishes if a plane hits the head end (no laughing matter given where Langley is).

bigitup_j - this restructure is an organisational one, not a technical one and thus doesn't directly affect the infrastructure on the ground. DAVIC areas continue to get served out of Langley, DOCSIS out of Bromley.

[bigitup_j]

i see! thanks for that

[Frank]

Originally Posted by bigitup_j

aren't ntl meant to be creating a new "super" digital head-head - for all digital customers, instead of the two seperate ones. because they would have to, with this new ntl:home region restructuring, langley areas are being grouped with bromley area. so all areas will have to have the same service?? same digital tv service, channel no. and software type? surely?

You mean so they can then have a "super" old-ntl head-end and an ex-Telewest head-end?

[rodd]

First they buy up all these small companies and make one big company, putting all their eggs in one basket. That wasn't a tremendous success, so they are now spreading their 'eggs' about like headless chickens, to see if that works. Think we need a new rooster, myself.

[BBKing]

ex-Telewest head-end?

Yer Wot?

If/when the merger comes there'll be an ex-ntl, ex-CWC and ex-Telewest headend, Bromley was built by CWC. Three heads? I suggest 'Cerberus' as a new name for the company, but I could be barking up the wrong tree.

[Escapee]

Originally Posted by BBKing

News to me. Having two seems vaguley sensible, given that then only half your customer base vanishes if a plane hits the head end (no laughing matter given where Langley is).

bigitup_j - this restructure is an organisational one, not a technical one and thus doesn't directly affect the infrastructure on the ground. DAVIC areas continue to get served out of Langley, DOCSIS out of Bromley.

But they were talking about both systems being rebuilt to use the same standard over 3 years ago

The position of Langley Headend is a very big mistake, lets hope anything terrible never happens. I guess if the unthinkable happens it could just about finish off the company!

[poolking]

Originally Posted by BBKing

Yer Wot?

If/when the merger comes there'll be an ex-ntl, ex-CWC and ex-Telewest headend, Bromley was built by CWC. Three heads? I suggest 'Cerberus' as a new name for the company, but I could be barking up the wrong tree.

That seems apt seeing as this is ntHELLworld.

[BBKing]

Aha - boom *tching*

Escapee - there are lots of tech companies who are risking it for a position in the Thames Valley or West London, as indeed are the Royal Family at Windsor. Besides, I myself live smack under the path of Australia and Middle East bound Jumbos who tend to circle my chimney at antisocial hours. The last crash in the area was in 1972 at Staines, which is about the same distance from Heathrow as Langley is, so there's always that risk, although most planes actually take a route a good way south of the headend (see a map).

[Escapee]

Originally Posted by BBKing

Aha - boom *tching*

Was that the cash till ?

Come on they cant use that excuse as there were no money problems 3 years ago when they were talking about it.

The Sarcasm is aimed at ntl's histoy of denying their cash problems not you BBKing.