Working for the company - Page 3

Stuartbe · 20-02-2004, 19:29

Quote:

Originally Posted by Richard M

Guys, was there any need to take this quite so off topic?

Sorry m8 - my bad - PAUL STARTED IT

I will be good from now on

Florence · 20-02-2004, 19:29

Shocked and the devil you will find most on these forums know that those who arrive here working for NTL are the best. I hope you will stay and join the community. We do

you all really and know its NTL that can't run a buze up in a brewery.

paulyoung666 · 20-02-2004, 19:31

Quote:

Originally Posted by Kitty

Shocked and the devil you will find most on these forums know that those who arrive here working for NTL are the best. I hope you will stay and join the community. We do

you all really and know its NTL that can't run a buze up in a brewery.

there you go , back on topic , nice one kitty

David25 · 22-02-2004, 09:30

I feel for the lads and lasses dealing with the South Central issues at the moment

I do think that the ultimate aim of one system for the whole company is a good one.

I also think such a huge project is bound to have problems and the test of the skill of the company is how quickly it solves these problems and what it does to minimise them.

Hell's Child · 22-02-2004, 11:23

Quote:

Originally Posted by David25

I feel for the lads and lasses dealing with the South Central issues at the moment

I do think that the ultimate aim of one system for the whole company is a good one.

I also think such a huge project is bound to have problems and the test of the skill of the company is how quickly it solves these problems and what it does to minimise them.

It is a good idea, but when that system is unreliable, really slow and generally ****e you have a problem!

I've lost count of the number of times the new system goes down, I had a friend say if he found a girl that went down as often as this system, he'd marry her!

And this is the future? Can't wait.....

22-02-2004, 11:34

I worked in south central myself(coventry) before i left woo hoo and can confirm it was horrendous. The new system was bought in to stop us using three systems, but because it was a bit crap, it meant using 4 instead. Personally, i didn't mind using the 3 other systems, i guess i was just used to them, but when the new one came into play, it just made it more difficult.

Welcome to nthw shocked and the devil

the devil · 23-02-2004, 12:17

Quote:

Originally Posted by col d

I worked in south central myself(coventry) before i left woo hoo and can confirm it was horrendous. The new system was bought in to stop us using three systems, but because it was a bit crap, it meant using 4 instead. Personally, i didn't mind using the 3 other systems, i guess i was just used to them, but when the new one came into play, it just made it more difficult.

Welcome to nthw shocked and the devil

Thank you for welcoming us, life here in south central is getting most of us down, the management seem to have seriously lost their way. It wouldn't be so bad if they just listened to us once in a while. I was just talking to one of the guys in customer services here, he's losing his flat & desperately needs somewhere to live before the end of march...the manager wouldn't even let him have his dinner a coupla hours later on friday to look at a house & now someone else has took it - seems the company don't give a damn about us.

shocked · 24-02-2004, 11:34

Quote:

Originally Posted by stuartbe

Ahhh - I am sorry

I take it that should be a she

u have been forgiven..!!

don't think i mite be able to help cuz we don't deal with ur area in this place...!!

Stuartbe · 24-02-2004, 11:39

Quote:

Originally Posted by shocked

u have been forgiven..!!

don't think i mite be able to help cuz we don't deal with ur area in this place...!!

Thanks

I am sure you will enjoy yourself here !

the devil · 24-02-2004, 11:52

Quote:

Originally Posted by shocked

hiya all....
after reading 'the devils' little story....i just have to say that i know exactly how he feels...i work in south central, and the 'new' system we use is an absolute joke. it runs slow......it makes a complete mess of peoples accounts....i had a customer today who was triple billed for a service.....and i can't even work out the credits cuz they won't let me off the fones!

Devil mate, i can fully understand where you are coming from....

shocked

Hey Shocked, are you ccmc or wcmc? Bit quieter today here, dreadin next week when next batch of accounts get put on new system aren't you?

shocked · 24-02-2004, 11:52

Quote:

Originally Posted by the devil

Thank you for welcoming us, life here in south central is getting most of us down, the management seem to have seriously lost their way. It wouldn't be so bad if they just listened to us once in a while. I was just talking to one of the guys in customer services here, he's losing his flat & desperately needs somewhere to live before the end of march...the manager wouldn't even let him have his dinner a coupla hours later on friday to look at a house & now someone else has took it - seems the company don't give a damn about us.

as long as the stats are ok wot more do they care about? as long as the managers look good in front of the 'big bosses' i mean, my job if i remember correctly when i signed my contract was to be a customer service representative.....which i thought (correct me if i'm wrong) i help people (customers) when they need it?! not wait till they've been on the fone six mins then hurry up with the call so i can get my ccall handling time down.
aaaaaarrrggggghhh!!! this place does my nut in

prolific8 · 24-02-2004, 11:54

Quote:

Originally Posted by shocked

hiya all....
after reading 'the devils' little story....i just have to say that i know exactly how he feels...i work in south central, and the 'new' system we use is an absolute joke. it runs slow......it makes a complete mess of peoples accounts....i had a customer today who was triple billed for a service.....and i can't even work out the credits cuz they won't let me off the fones!

Devil mate, i can fully understand where you are coming from....

shocked

Is that why I've been billed far less than I should have been?

Not that I'm gonna complain. I only have to pay what I'm invoiced for, so that's I'm going to do.

shocked · 24-02-2004, 11:58

Quote:

Originally Posted by the devil

Hey Shocked, are you ccmc or wcmc? Bit quieter today here, dreadin next week when next batch of accounts get put on new system aren't you?

hello Devil..!!
how r u? i work in the cmc not telling where incase i'm getting watched!!
heheeee!!

nice to meet you though.

ur rite though, it is bliss at the mo...better make the most of it i guess! not gona be like this after the 3rd!

i reckon we should go on strike!

shocked · 24-02-2004, 11:59

Quote:

Originally Posted by prolific8

Is that why I've been billed far less than I should have been?

Not that I'm gonna complain. I only have to pay what I'm invoiced for, so that's I'm going to do.

do it..!!

the devil · 24-02-2004, 12:03

Quote:

Originally Posted by prolific8

Is that why I've been billed far less than I should have been?

Not that I'm gonna complain. I only have to pay what I'm invoiced for, so that's I'm going to do.

I agree with Shocked, pay whats on the bill. If they try to amend it later tell them you paid the amount billed & its Ntl's fault not yours. You are very lucky, lotsa people have been billed more.