Replacement TV Control

With the different responses I think this may just be an different area response situation.So depending on which area you are in will dictate the reaction you get.

[Charlie_Bubble]

I must have done really well then. I've had 2 replacements, never been charged and never sent the old ones back. They've both been replacement for faulty controls. The first time I called the guy said I could either send it back or just bin it. The second one said I should send it back. I've never had a return envelope sent to me and my policy about things like that is, if you want me to reply/send something back, send me an envelope!