NTL:Freedom Internet

Rimmer · 12-02-2004, 11:54

When connecting to NTL:Freedom Internet we are getting the message:

We have been unable to update your dialplan, Your firewall software may be interfereing with this.

Any ideas what could be causing this, it does this even with the firewall disabled.

Many thanks

Stuartbe · 12-02-2004, 12:29

Quote:

Originally Posted by Rimmer

When connecting to NTL:Freedom Internet we are getting the message:

We have been unable to update your dialplan, Your firewall software may be interfereing with this.

Any ideas what could be causing this, it does this even with the firewall disabled.

Many thanks

There is i believe a new number for dial up.

Try this - http://www.ntlworld.com/help/faultsF...l#createManual

A big

to the site BTW

st-clares · 14-02-2004, 15:40

RIMMER
Have you installed your settings using the downloaded software. I did this when they changed to the new number. It caused all sorts of problems, in particular windows saying "I was not online" when I was.
I installed my settings manually, I usually connect at 50.6Kbps.
The settings are detailed on the Help Page suggested by Stuartbe.