PC won't access network - Page 2

GeoffW · 08-02-2004, 18:48

Quote:

Originally Posted by alanf617

Thanks, have removed card and re-inserted, so that should have effectively had the software present before the hardware, then used add new hardware wizard.
Alan

I was doing this too but its not quite the same. If you assume your current driver is corrupted already then you need to follow the process below:

Physically remove the card, de install the driver, boot the system and install the software, turn off and install the card.

I know it sounds odd but thats what I had to do for my Belkin card, all I could guess was that the driver gets corrupted if the card is already there when it loads

08-02-2004, 18:57

You could also try manually setting the IP address on the PC to an address on the same subnet and then seeing if you can ping anything else (Router, other PC). I'd go for the post above tho. Remove card, remove software. Re-install software and then card.

alanf617 · 09-02-2004, 21:55

Quote:

Originally Posted by Proppinupthebar

You could also try manually setting the IP address on the PC to an address on the same subnet and then seeing if you can ping anything else (Router, other PC). I'd go for the post above tho. Remove card, remove software. Re-install software and then card.

Can you explain what this means in easy words? <gr>

alanf617 · 09-02-2004, 23:16

Quote:

Originally Posted by alanf617

Can you explain what this means in easy words? <gr>

In the meantime, I have removed card, rebooted, removed driver, rebooted, reinstalled driver, rebooted, reinserted card.
Ping mypc gives a message that it can find the pc on 127.0.0.1, whereas my router is 192.168.0.1 ..... and now it can find a network called BT traveller A8; I have already changed the channel on the ruoter from 6 to 10, and added a WEP number which is 10 digits long. Whenever I check the wireless connections, it seems to think the WEP key is 8 digits long!

Apart from shouting at it (I've tried that), has anyone any other suggestions?

09-02-2004, 23:30

Can you see a little symbol with two ickle screens in the bottom right of your screen, by the clock. Double left click on that, then under the general tab, click properties,
Highlight the Internet Protocol (TCP/IP) line and then Properties. This should currently have the Obtain an IP Address automatically button filled, if not then this may be your issue. If it is filled, then click on the Use the following IP address button, and then fill in an IP address with the same subnet 192.168.1.XX (XX is a number you select) and a subnet of 255.255.255.0

Then try pinging the router.

09-02-2004, 23:32

For now I would disable all WEP and other security options on the router until you get it working.

Stuartbe · 09-02-2004, 23:38

Quote:

Originally Posted by GeoffW

I was doing this too but its not quite the same. If you assume your current driver is corrupted already then you need to follow the process below:

Physically remove the card, de install the driver, boot the system and install the software, turn off and install the card.

I know it sounds odd but thats what I had to do for my Belkin card, all I could guess was that the driver gets corrupted if the card is already there when it loads

If you are going to remove the hardware/drivers make sure you do this in safe mode. It is the only way to remove devices properly.

alanf617 · 10-02-2004, 00:06

Quote:

Originally Posted by stuartbe

If you are going to remove the hardware/drivers make sure you do this in safe mode. It is the only way to remove devices properly.

NOW you tell me!!
TCP/IP is set to Obtain an IP Address automatically, have also tried 192.168.0.xxx (which it doesn't like; all other PCs have xxx as 100 or more, can I use a number < 100). Subnet mask is set autmatically but have tried 255.255.255.0 as that's the only number I've ever seen for a subnet mask.

Will try removing in safe mode tomorrow; it's past my bedtime now.
Gentlemen, many thanks for your thoughts

Alan

alanf617 · 10-02-2004, 13:14

Quote:

Originally Posted by Proppinupthebar

Can you see a little symbol with two ickle screens in the bottom right of your screen, by the clock. Double left click on that, then under the general tab, click properties,
Highlight the Internet Protocol (TCP/IP) line and then Properties. This should currently have the Obtain an IP Address automatically button filled, if not then this may be your issue. If it is filled, then click on the Use the following IP address button, and then fill in an IP address with the same subnet 192.168.1.XX (XX is a number you select) and a subnet of 255.255.255.0

Then try pinging the router.

Removed drivers in safe mode. rebooted. removed D-Link card. rebooted. Installed drivers. rebooted. Installed D-Link card. rebooted. Changed TCP/IP settings to 192.168.0.5, subnet to 255.255.255.0, routed to 192.168.0.1. Still can't ping the router, but ping mypc gives 127.0.0.1 still

AAAARRRRGGGGGHHH

11-02-2004, 17:40

Quote:

Originally Posted by alanf617

Removed drivers in safe mode. rebooted. removed D-Link card. rebooted. Installed drivers. rebooted. Installed D-Link card. rebooted. Changed TCP/IP settings to 192.168.0.5, subnet to 255.255.255.0, routed to 192.168.0.1. Still can't ping the router, but ping mypc gives 127.0.0.1 still

AAAARRRRGGGGGHHH

With the IP address set manually, what does ipconfig /all return?

alanf617 · 12-02-2004, 07:39

Quote:

Originally Posted by Proppinupthebar

With the IP address set manually, what does ipconfig /all return?

primary DNS suffix = nothing
Node type = broadcast
IP routing enabled = no
WINS proxy enabled = no
Media state = disconnected
Description = D-Link AIR- PLUS DWL 520+
Adapter physical address = 00-80-C8-B1-8F-B4

I've downloaded something called Network Stumbler, which says that the PC detects an access point, s/n reading of about 70dB, but I still can't even ping as far as the router!

Stuartbe · 12-02-2004, 08:16

Quote:

Originally Posted by alanf617

primary DNS suffix = nothing
Node type = broadcast
IP routing enabled = no
WINS proxy enabled = no
Media state = disconnected
Description = D-Link AIR- PLUS DWL 520+
Adapter physical address = 00-80-C8-B1-8F-B4

I've downloaded something called Network Stumbler, which says that the PC detects an access point, s/n reading of about 70dB, but I still can't even ping as far as the router!

Its starting to sound like a wireless problem !! I know you have tested the card but have you moved the pc closer to the router. You could also test the system by linking to the router via ethernet and then see if you can get a dhcp lease....

zovat · 12-02-2004, 14:45

Quote:

Originally Posted by stuartbe

Its starting to sound like a wireless problem !! I know you have tested the card but have you moved the pc closer to the router. You could also test the system by linking to the router via ethernet and then see if you can get a dhcp lease....

Just a thought, but I had a similar problem with my router - check that the DHCP server on the router has enough addresses available...

I spent ages trying to work out why my X3 would not connect, then found I only had 3 dhcp addresses available and this was my 4th dhcp device...

This is normally under the DHCP tab on the router.

GeoffW · 13-02-2004, 08:57

One other suggestion, do you have Bluetooth enabled on the PC, this can interfere with or confuse a Wlan connection. If you do disable it temporarily.

alanf617 · 13-02-2004, 12:42

Quote:

Originally Posted by GeoffW

One other suggestion, do you have Bluetooth enabled on the PC, this can interfere with or confuse a Wlan connection. If you do disable it temporarily.

no bluetooth.
Router has 4 slots for ethernet cables, presumably the software can cope with 4 wireless links instead, but I don't know how to check that one. Will browse the software and see, and try an ethernet link and let you all know

many thanks for all your help so far

Alan