[merged] Price increase

[rodd]

Originally Posted by Scooby

What does that make the dial up services that cost £14.99 and 15.99 then?

A rip-off, when you can now get ADSL for £14.99, 150k (I think, main towns so far). !

[Loop]

NTL due to price increase, and what for when you get conection interupt slow web brouseing slow email or none, i spend more money on customer suport so i should get my net free i payed by my phone bill in complaints, i when to a freinds house and his 56k was faster then mine i pay £24.99 and he pays £5 one day they had problems and cut me off for 3 days and sais they have to come to my house to diff up the routors to repair them befor they turn my net on rofl this is why i paid over top for NTL so if price rise then i will go else were

[Loop]

http://www.cpbb.co.uk/

Line Activation £29.99 (one off charge) SpeedPrice per month
256k £19.49
512k£22 .491
1Meg£26 .992
2Meg£35 .49
can any one give any info on this and if its any good

[carthage]

Some CSAs did not even get a rise last time round and some did

[etccarmageddon]

Originally Posted by Neil

Ok, Here's what I believe to be happening regarding price rises.....

It would appear that both 1 Meg & 600k ntl broadband will both be going up by £2.00 per month (I'm not 100% certaian on the 600k)

It would also appear that the folks that make these decisions have seen a bit of sense at last, & have chosen not to increase the price of the 150k service.

DTV it also appears will be going up, although we believe how much by has still to be confirmed, as apparently the decision was only made on the 15th of this month.

So-£38.00 1 meg ntl BB anyone? or perhaps I can interest you in £600k BB for the attractive sum of £27 per month?-didn't think so!

It will be interesting to see what price they set their DSL package at when/if it launches.

Surely they can see that they are making cable BB much more unattractive when compared to ADSL?

I'll let you know more as soon as I find out.

N.

if this is true, I'm off to bulldog!

[RamJet]

Originally Posted by mmm

No-one in their right mind would do this, standard ADSL 512 has 256 up, ntl 600 has only 128 up, it has to be cheaper than the ADSL or there will be a mass exodus. And cable BB is the only thing that keeps many customers to phone and DTV. But when has ntl ever been run by people who think straight!

Well . . . . . its all about serviced for me ( ie getting value for money !)

The problems for the NTL Board as *THEY*contemplate a price hike are manyfold eg :-

1. Lack of TV channels on NTL Digital (where is VH2 for instance? missing 40 channels or so )

2. Lack of extra channels eg the free foreign ones - (BBC World Service and the German Spanish and Italian free to air satellite services)

3. Lack of any Enhanced Digital Service ( Sky_Direct customers get loads of extra stuff on Sky_News & Sky_Sports even though the signal has to travel 44,000KM in the ether ? ? ?

4. Lack of Broadband Capacity ( evidenced by threats to 'Cap' users who actually want to USE the whole service they pay for)

5. Lack of warm body response customer service - when We want the service it's Shut - when it does come ON it's too busy to take your call for 10 + mins (caused by being shut when customers want to seek help)

6. etc etc etc etc etc

Ramjet

[bigitup_j]

if ntl increase the 150k service or increase the dtv base pack price, then i will cancel my tv service, broadband and telephone and get bt phone, tiscali 150 bb and freeview - unless ntl offer something good when i call to cancel (like free tv for 6 months or half-price family pack, then i may consider staying!!)

[jsatan]

This may sound strange but if they do increase their prices then you can cancle even if you are in the 12 month contract.

jsatan

[etccarmageddon]

that's right - it's written into the contract that if prices are increased you can cancel within a month.

[jsatan]

Finger crossed,
jsatan

[Neil]

Originally Posted by jsatan

This may sound strange but if they do increase their prices then you can cancle even if you are in the 12 month contract.

jsatan

That's absolutely correct...

20. Cancellation Rights

You may cancel the Services without penalty in the following circumstances:-

(i) if We increase our Charges You may cancel those Services in respect of which the Charges have increased by giving Us one month's notice in writing within 30 days of the earlier of:

(a) such price increase being notified to You under Condition 6.2; or

(b) the date of your first bill following such price increase, irrespective of whether the minimum period in respect of those Services has expired. If You cancel Services under this Condition, the increased Charges relating to those Services will not apply to You;

(ii) if We significantly reduce the content of the Services or make any significant change to the terms and conditions of this Agreement under Condition 26(iii), You may terminate this Agreement by giving Us one month's notice in writing within 30 days of such change irrespective of whether the minimum period in respect of such Services has expired.

Originally Posted by Neil

That's absolutely correct...

Perhaps I should have read the horribly worded TOS a bit closer then.


Not supporters of the plain english campaign are they?

[jsatan]

jsatan

[asdf]

Originally Posted by Incognitas

Not supporters of the plain english campaign are they?

Not many companies are, take a look at most companies ToS and they aren't too friendly on the eye, or brain.

[whistlingdixy]

Originally Posted by Fawkes

You have a website and your on NTL, strange how you keep advising people to use ADSL but don't take your own advice

Good point for you to answer th'engineer its late an dive had a bottle of scotch so ill ask the question.. 'if ntl: is so bad why dont you badger off to ADSL?'

I have known you on the forums for years now and you have been saying from day one how bad the bband is and how many faults you have had.... ntl: is one of a thousand choices you have these days so why the fuss??

If you went into your bank and the cashier told you to go feck yourself and when you tried the cash machine it swallowed your card and debited £24.99 from your account would you nip to Barclays and open a new account or would you spend 2 years on banking forums discussing how bad they are??

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