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Email server
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Old 13-01-2004, 00:03   #16
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Re: Email server

Quote:
Originally Posted by altis
Big probs here too.

Mailwasher spends much of its time 'Initializing' or 'Waiting for authentication' and often times out.

Is this to do with the general packet loss?
me too, but only on one account, I have two accounts with ntl, & the 'other' one is fine?

- the 'service status' page has been up & down a bit again, as well. - but maybe the work, it reports, tonight, will sort a few problems.
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Old 13-01-2004, 00:17   #17
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Re: Email server

Mine is ok now. Just got rid of all my spam!
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Old 13-01-2004, 00:36   #18
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Re: Email server

My mail server collects the mail from the pop boxes I have on ntl every so often the amount of errors I get like below are amazing....

mail_pop3c.cpp: PASS command failed: -ERR mail storage services unavailable, wait a few minutes and try again.
user ******.****** server pop.ntlworld.com:110)

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Old 14-01-2004, 11:06   #19
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Re: Email server

Quote:
ntl Home - All Packages - Mail Service (RESOLVED)

Ntlhome Internet customers using the ntlworld email service may be experiencing problems accessing the service, this is because of a technical fault.

Our engineers are aware of this issue and working on a resolution.

We would like to apologise for any inconvenience caused.

This has now been resolved.
Sorry.... but not round here it hasn't.
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Old 14-01-2004, 11:20   #20
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Re: Email server

Yo guys, there are still certain people with problems. We have a Hot-Pot going collecting issues, so if you have 5 minutes free then do give us a ring. The more issues collected the quicker it shall be resolved. Well...
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Old 14-01-2004, 11:45   #21
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Re: Email server

Quote:
ntl Home - All Packages - Mail Service (RESOLVED)

13 January 2004 18:56

Ntlhome Internet customers using the ntlworld email service may be experiencing problems accessing the service, this is because of a technical fault.
Our engineers are aware of this issue and working on a resolution.

We would like to apologise for any inconvenience caused.
I'll bet you would!

How many times can ntl apologise for this poor excuse of an email 'service'?


Quote:
This has now been resolved.

Yeah right.
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Old 14-01-2004, 13:32   #22
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Re: Email server

I'll believe that when I see it. The last few days have been pretty rotten as far as email goes. Lets see how long the resolved issue lasts.
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Old 14-01-2004, 14:01   #23
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Re: Email server

The server status page has been updated.

Quote:
ntl Home - All Packages - Mail Service
14 January 2004 12:01

Ntlhome Internet customers using the ntlworld email service may be experiencing problems accessing the service, this is because of a technical fault.
Our engineers are aware of this issue and working on a resolution.

We would like to apologise for any inconvenience caused.
What a joke!!!
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Old 14-01-2004, 14:06   #24
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Re: Email server

They have now announced more email problems. Ohh the pain of it all. Ohh and the joy of not teching email for a few hours
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Old 14-01-2004, 14:12   #25
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Re: Email server

Quote:
Originally Posted by Mr.Moony
They have now announced more email problems. Ohh the pain of it all. Ohh and the joy of not teching email for a few hours
Quote:
ntl Home - All Packages - Mail Service

14 January 2004 12:01

Ntlhome Internet customers using the ntlworld email service may be experiencing problems accessing the service, this is because of a technical fault.
Our engineers are aware of this issue and working on a resolution.

We would like to apologise for any inconvenience caused.
Mr Moony-are you not ashamed to work for a company as downright incompetent as this?

They are way beyond a joke now, if I had the time, I would trawl back through their server status page just to see how many times email had been on there (that's on top of the times that there was a problem but they never bothered to put anything up about it)
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Old 14-01-2004, 14:16   #26
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Re: Email server

Quote:
Originally Posted by Reddevil63
What a joke!!!
I use ntlworld email and do have niggles with it but not enough to justify stress.

It seems a lot of you are experiencing problems that are causing a fair bit of stress. If that was me I'd be on the phone to CS saying that I have had no of little access to email and I want a refund - its been a recurrent fault and is not acceptable.

I'm sure after £x thousands they would decide to get it sorted once and for all. The servers are clearly running at capicity.

Does anyone know how much hardware is needed to run x amount of email accounts as a rule of thumb?
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Old 14-01-2004, 14:18   #27
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Re: Email server

Quote:
Originally Posted by Neil
They are way beyond a joke now, if I had the time, I would trawl back through their server status page just to see how many times email had been on there (that's on top of the times that there was a problem but they never bothered to put anything up about it)
What did Azaid actuall say to you about email when you had meetings with him?
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Old 14-01-2004, 14:22   #28
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Re: Email server

Quote:
Originally Posted by Neil
Mr Mooney-are you not ashamed to work for a company as downright incompetent as this?
No. but always dissapointed that some1 who has been my site admin for over 6 months still cant spell my name. (thats including .com and .co.uk - if you are that neil....even if your not)
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Old 14-01-2004, 14:31   #29
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Re: Email server

Apparently someone in Accounts wanted to do some proper sums so used the calculator thats in the corner, unfortunately this is also used for the email server so no wonder it was slow...
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Old 14-01-2004, 14:32   #30
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Re: Email server

Quote:
Originally Posted by Mr.Moony
No. but always dissapointed that some1 who has been my site admin for over 6 months still cant spell my name. (thats including .com and .co.uk - if you are that neil....even if your not)
My bad, spelling corrected (Yes I am the same Neil)

I can't believe you're not ashamed/embarassed to work for an ISP that can't even supply a reliable email service tho?
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