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Your PIN has not been initialised
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Old 31-12-2003, 22:24   #1
aardvark
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Your PIN has not been initialised
I guess there's going to be no-one around to read this for the next few hours but

we're just trying to book a Front Row movie and getting the message 'Your PIN has not been initialised. Please call ....'

Had a replacement set top box a couple of weeks ago so I guess it's something to do with that.

As Customer services is now closed till Friday, is there anything I can do about this before then??

HAPPY NEW YEAR!
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Old 31-12-2003, 22:31   #2
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Re: Your PIN has not been initialised
No m8,your new stb has either not had a pin entered during install, or ppv is not enabled......need to speak to cs
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Old 31-12-2003, 22:31   #3
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Re: Your PIN has not been initialised
I've checked the web site - it says call customer services.
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Old 01-01-2004, 03:21   #4
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Re: Your PIN has not been initialised
you can probably set your pin in the engineers menu
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Old 01-01-2004, 10:15   #5
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Re: Your PIN has not been initialised
Quote:
Originally Posted by Foo Fighter
you can probably set your pin in the engineers menu
Tinkering with the engineers menu is not a good idea and many things can go wrong if you do.
A call to CS is a safer way to resolve it.
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Old 01-01-2004, 10:22   #6
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Re: Your PIN has not been initialised
What region are you in?
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Old 01-01-2004, 11:09   #7
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Re: Your PIN has not been initialised
Quote:
Originally Posted by dezzo
What region are you in?
I live in Stoke.
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