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Originally Posted by JohnM
Probably was yeah... no doubt ntl failed to anticipate demand... 
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Switch congestion has been a big problem for ntl in the past.
They lost a very large prestige business customer in Cardiff because of this problem a few years ago, ntl generally suffer more with switch congestion than BT because they have all their eggs in one basket, BT usually have a greater number of smaller switches spread about.
As theres almost zero budget for upgrades things can only get worse if they keep adding extra customers.