[Merged] *All* 300k---->1Mb Discussion. - Page 2

ScallyPete · 30-09-2005, 15:59

Quote:

Originally Posted by jono_h

Pete,

The screenshots that I took (just in case!) during the opt-out process state the 'trial' upgrade will be subject to your usual usage limits. So I would expect to get 1MB speed at 300k cap for a brief period before they return you to 300k.
That is my understanding from the information given during opt-out - who knows what will happen in real life!

Thank god for that!

I'm on the internet over 12 hours a day as I work from home and my connection is shared between 2 PCs so would easily use my limit up within a couple of days!

I was worried I was going to incur some penalty for it! It's vital I stay on the 300k service with the 30gb cap.

Schwong · 30-09-2005, 20:46

Erm, i dont suppose browsing websites and playing games will contribute to the bandwidth usage will it? and if so, how badly? I use the computer quite alot, not all day but at least 5hrs or more if i do use it.
When i use the computer i usually browse websites and play games, roughly i only download about 1-1.5gbs a month, often alot less.

Chris W · 30-09-2005, 20:49

Quote:

Originally Posted by ScallyPete

Thank god for that!

I'm on the internet over 12 hours a day as I work from home and my connection is shared between 2 PCs so would easily use my limit up within a couple of days!

I was worried I was going to incur some penalty for it! It's vital I stay on the 300k service with the 30gb cap.

urm.... you might incur a penalty for using a residential connection for a business though... if i were you i would check your terms and conditions regarding use of the broadband and not mention to ntl about working from home

Matth · 30-09-2005, 22:44

Well, I'll opt-out, and then see how the lowest tier pans out after the next round of upgrades is completed - going ADSL is an option, as there is a BT line available.

http://www.homechoice.co.uk/faq/broadband.html#17
Their 1Mbit / 30 GB monthly limit package is the same ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£17.99 a month as NTL's anaemic offering, and includes some TV channels and "watch again" features ... like VOD, whenever it actually turns up on NTL - looks promising, considering I'd be happy with 512k and a decent quota.

mosaddique · 01-10-2005, 21:38

Quote:

Originally Posted by jono_h

Pete,

The screenshots that I took (just in case!) during the opt-out process state the 'trial' upgrade will be subject to your usual usage limits. So I would expect to get 1MB speed at 300k cap for a brief period before they return you to 300k.
That is my understanding from the information given during opt-out - who knows what will happen in real life!

I have just opted out from the 1MB upgrade.

It is a shame that NTL focuses on the high bandwidth users/abusers and yet does nothing to reward those users who use their service sensibly and not break their caps. These sensible users are therefore indirectly subsidising the abusers of the NTL service.

I am continually checking other ISPs and will not hesitate to switch if NTL does not measure up.

My current view is that even at 300 kB the NTL service is technically very good which is why I am not switching yet.

However, as a few people have already pointed out, other ISPs are now upping the stakes. If NTL do not do anything about the 1MB with ridiculously low 3GB CAP, they may find that these sensible users may/will end up switching.
__________________

I also have a question regarding this "Brief period" of 1 GB with 30 GB CAP before bieng returned to 300 KB with 30 GB CAP for those opting out of the 1MB 3 GB upgrade.

Does anyone have any idea how long this "Brief Period" will be?

~Dan~ · 03-10-2005, 14:29

Is Billing ID the same as my account number?

Schwong · 03-10-2005, 21:57

Anybody know approximatly how much you download/upload during 1 hours worth of gaming? (any game, quake, ut, wow, cs, anything)

Dark Fiber · 04-10-2005, 19:26

Quote:

Originally Posted by ~Dan~

Is Billing ID the same as my account number?

That's what I want to know - since I have never had an account specific e-mail or snail mail from NTL, I don't expect to receive the promised notification and code number before the closing date for opting out!

~Dan~ · 04-10-2005, 23:14

Quote:

Originally Posted by Dark Fiber

...I have never had an account specific e-mail or snail mail from NTL, I don't expect to receive the promised notification and code number before the closing date for opting out!

I never received any email or letter about it either. Is this the sneaky way NTL are gonna forcibly "upgrade"(ha!) us to a pathetic 3gb a month, by not sending us our secret "billing id" (whatever the heck that might be), then upgrading us when we're unable to opt out.

USIM · 05-10-2005, 17:44

Quote:

Originally Posted by ~Dan~

I never received any email or letter about it either. Is this the sneaky way NTL are gonna forcibly "upgrade"(ha!) us to a pathetic 3gb a month, by not sending us our secret "billing id" (whatever the heck that might be), then upgrading us when we're unable to opt out.

The billing ID is not the same as your customer ID. (I made this mistake). The information email that some people have received from NTL contains the Billing ID that you need to use.

If you haven't received a notification email then you may have the same problem I have, which is that for some reason NTL send all their official communications to one of my secondary email addresses (actually the address used by my wife). I have no idea why they send official stuff to a secondary address but not the primary. Anyway, I recommend that you check any secondary email addresses you might have created.

rogerdraig · 05-10-2005, 19:58

hmm i havnt had an email or letter yet cant see that that cut off date will apply when they still havnt had contacted me

checked my other mailboxes no messages there either

Schwong · 05-10-2005, 21:04

well my connection was upgraded yesterday, dunno if its just them still working on it but i am getting plenty packetloss during gaming and wierd browsing (not slow all the time but can often just stop completly for a couple of minutes)
Am in Nottingham.
Heres me praying that its only a temporary thing and NTL get back to the decent service i recieved as a 300k user.

~Dan~ · 06-10-2005, 01:02

I've not received any NTL email to my main or a secondary email address. How would I go about obtaining a billing ID?

Dark Fiber · 07-10-2005, 09:29

I've just received my upgrade notification and it was by snail mail.
I can confirm that the "billing ID" code number bears no resemblance to anything on my bills

~Dan~ · 08-10-2005, 21:29

Quote:

Originally Posted by Dark Fiber

I've just received my upgrade notification and it was by snail mail.
I can confirm that the "billing ID" code number bears no resemblance to anything on my bills

Was this in with your monthly bill, or a seperate letter?