Channel Loss

Alanmelon · 02-03-2004, 19:02

Ok, it started about 10 minutes ago with the loss of a few channels - nothing strange there thought I.
Did a reset, and now they're all gone! No errors.
Anyone else having this prob. Am in Norwich area.

paulyoung666 · 02-03-2004, 19:07

sorry for asking , do you mean all your channels are gone or what

Alanmelon · 02-03-2004, 19:12

Yeah, thats what I meant, but after a 0.5 second wait on the CS line a nice lady has rebooted my box and all is well.
- Thread redundant (or we could turn it into a "ntl implicated in another 'happy customer' shocker")

paulyoung666 · 02-03-2004, 19:27

Quote:

Originally Posted by Alanmelon

Yeah, thats what I meant, but after a 0.5 second wait on the CS line a nice lady has rebooted my box and all is well.
- Thread redundant (or we could turn it into a "ntl implicated in another 'happy customer' shocker")

whatever , you are sorted nice and quick , nice one ntl i reckon

sirsimon · 03-03-2004, 00:15

i had the same problems called cs faults they said there was a problem in the 405 area what ever that ment and it happened about 3pm this afternoon tuesday etc after 1/2 hr all was fine still dont know what they were doing but really dont care as all is fine now.

maybe working on something ? who knows

Marge · 03-03-2004, 02:04

Quote:

Originally Posted by sirsimon

i had the same problems called cs faults they said there was a problem in the 405 area what ever that ment and it happened about 3pm this afternoon tuesday etc after 1/2 hr all was fine still dont know what they were doing but really dont care as all is fine now.

maybe working on something ? who knows

405 is the number of the franchise where you live. There was a loss of pics in the whole 405 area, not sure what caused it or what fixed it