Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Loss of connection NR

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service
Reload this Page Think my terayon has died
Register FAQ Community Calendar

Think my terayon has died
Reply
 
Thread Tools
Old 09-07-2006, 21:36   #1
Comfortably Num
Inactive
 
Join Date: Dec 2003
Age: 54
Posts: 43
Comfortably Num is an unknown quantity at this point
Think my terayon has died
Cable modem has no lights even after i turn the power off so can I assume that its died (has been on more or less constanly for 5 years ) Also is it possible for me to return it to ntl to be repared/replaced as due to my job I can't be at home to wait for an engineer even on saturdays
Comfortably Num is offline   Reply With Quote
Advertisement
Old 09-07-2006, 21:42   #2
Stuart
-
 
Stuart's Avatar
 
Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
Stuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver bling
Stuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver bling
Re: Think my terayon has died
No, the modem has to be installed by an engineer. NTL will not register modems over the phone for customers. Their Engineer has to do it.
Stuart is offline   Reply With Quote
Old 09-07-2006, 21:51   #3
SnoopZ
CF Resident Dog
 
SnoopZ's Avatar
 
Join Date: Mar 2005
Services: Zen FTTP 910
Posts: 16,374
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
Re: Think my terayon has died
Maybe you can get a friend to be there for the engineer or a neighbour?

I bet there's alot of people on this forum that wish their Terayon would die.
__________________
F1 Race Schedule and Results
https://gridhub.one/?series=F1
SnoopZ is online now   Reply With Quote
Old 09-07-2006, 22:02   #4
Comfortably Num
Inactive
 
Join Date: Dec 2003
Age: 54
Posts: 43
Comfortably Num is an unknown quantity at this point
Re: Think my terayon has died
Quote:
Originally Posted by Stuart C
No, the modem has to be installed by an engineer. NTL will not register modems over the phone for customers. Their Engineer has to do it.
Did they change the policy then as I hasd to install it myself over the phone?
Comfortably Num is offline   Reply With Quote
Old 09-07-2006, 22:06   #5
SnoopZ
CF Resident Dog
 
SnoopZ's Avatar
 
Join Date: Mar 2005
Services: Zen FTTP 910
Posts: 16,374
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
Re: Think my terayon has died
Quote:
Originally Posted by Comfortably Num
Did they change the policy then as I hasd to install it myself over the phone?
So did i, but that was along time ago when i bought my own modem.
__________________
F1 Race Schedule and Results
https://gridhub.one/?series=F1
SnoopZ is online now   Reply With Quote
Old 09-07-2006, 22:12   #6
Stuart
-
 
Stuart's Avatar
 
Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
Stuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver bling
Stuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver bling
Re: Think my terayon has died
Quote:
Originally Posted by Comfortably Num
Quote:
Originally Posted by Stuart C
No, the modem has to be installed by an engineer. NTL will not register modems over the phone for customers. Their Engineer has to do it.
Did they change the policy then as I hasd to install it myself over the phone?

Yes.
Stuart is offline   Reply With Quote
Old 09-07-2006, 23:48   #7
mmm
Inactive
 
Join Date: Jun 2003
Posts: 513
mmm has a spectacular aura about themmmm has a spectacular aura about themmmm has a spectacular aura about themmmm has a spectacular aura about them
Re: Think my terayon has died
Quote:
Originally Posted by Comfortably Num
Cable modem has no lights even after i turn the power off so can I assume that its died (has been on more or less constanly for 5 years ) Also is it possible for me to return it to ntl to be repared/replaced as due to my job I can't be at home to wait for an engineer even on saturdays
Why do you expect lights with the power off?. I guess you mean off and on!

No lights at suggest the power supply, its just as standard 12V 1.25A tip positive. The same as my scanner... might be worth checking it if you can until you can get an engineer out.

And yes my Terayon arrived by post - had to install it myself with help from Robin Walker and telephone PIN.
mmm is offline   Reply With Quote
Old 20-07-2006, 01:17   #8
cjmillsnun
Inactive
 
Join Date: Jun 2003
Posts: 231
cjmillsnun will become famous soon enoughcjmillsnun will become famous soon enoughcjmillsnun will become famous soon enough
Re: Think my terayon has died
Mine died recently.

The engineer who replaced mine today (I now have a shiny NTL 250) said that there is a software error to do with the new speed upgrades.
cjmillsnun is offline   Reply With Quote
Reply

« Previous Thread | Next Thread »

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 22:40.

Contact Us - Service Status - Cable Forum - Archive - Privacy Statement - Terms of Service - Top

Server: lithium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum
Copyright © 2026 Cable Forum Hosted On Hetzner Cloud