Hi folks
Ok where to start.....
I had 10mb Telewest installed about 7-8 months ago - all was fine for about 5-6 of those months, then out of the blue i started getting random disconnects. At first it was only every few days, then it started getting more frequent until it got to the point that i was on at least 10 disconnects a day. I am on a network in my flat with 3 others. I have tried replacing the router and checked all PCs to see if theres any spyware etc causing the disconnections. It got a little less frequent 2 weeks ago but over the last 3 days its has been throwing me off whenever it can. Resetting the modem fixes the problem but telewest have assured me its not the modem.
This is my info
Downstream
Frequency 331000000 Hz Locked
Signal to Noise Ratio 36 dB
Power Level 3 dB
Upstream
Channel ID 4
Frequency 29200000 Hz Ranged
Power Level 46 dBmV
A few examples of some of my log messages
2006-06-06 20:01:29 4-Error 0x041D050C SW upgrade Failed after download - Incompatible SW file
2006-06-06 20:01:27 6-Notice 0x041D0318 SW Download INIT - Via Config file cm-10240-384
2006-06-06 20:01:27 6-Notice 0x045A80E4 TLV-11 - unrecognized OID
1970-01-01??? 00:00:14 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:02:08 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:58 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
Sorry for the long post
If anyone has any information that could help me it would be greatly appreciated
Cheers
BB