£9.99 NTL Broadband - Slower Than Dial Up?
22-06-2006, 22:01
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#1
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Inactive
Join Date: Jun 2006
Posts: 8
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£9.99 NTL Broadband - Slower Than Dial Up?
Why is NTL Broadband (on the cheapest package) slower - way slower - than my old dial-up?
On my laptop, with a basic AOL dial-up connection, I could zip through Ebay, zip through Amazon, zip through my favourite websites... The only thing I couldn't do was play Quake III Arena online.
Now, with NTL Broadband, it's a waste of time trying to shop on Amazon. Pages time-out, and when they do load, it's often after about five minutes of waiting.
The NTL man who knocked on the door the other day (trying to flog us some other naff product), bellowed with laughter when we told him we had the £9.99 package. "That's the reason it's slow," he said. But surely, even the cheapest broadband package should be faster than my old dial-up connection? 
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22-06-2006, 22:09
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#2
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 41
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: £9.99 NTL Broadband - Slower Than Dial Up?
yes it should be a 1meg connection. have you contacted tech support about your slow speeds?
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22-06-2006, 22:17
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#3
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Inactive
Join Date: Jun 2006
Posts: 8
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Re: £9.99 NTL Broadband - Slower Than Dial Up?
Quote:
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Originally Posted by Chris W
yes it should be a 1meg connection. have you contacted tech support about your slow speeds?
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No -- this is clearly something we should do.
It took us a day to install broadband. The NTL guy came round and said it would be as simple as following the instructions on the installation disc. I wasn't so sure, of course, and hey presto -- we spent a day ringing technical support lines, and had to make a trip to buy an ethernet card, before we could get the internet to run through the cable modem. The net has been slow ever since...
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22-06-2006, 22:26
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#4
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 41
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: £9.99 NTL Broadband - Slower Than Dial Up?
have a look at the article here
http://www.cableforum.co.uk/forum/article.php?a=22
to find out a bit about testing your speed...
no offence but you sound like a bit of a novice (yes i am biased since you hvae said you used to be an AOL customer) but we are a nice lot here so can provide you lots of help to get your connection running up to speed 
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22-06-2006, 22:31
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#5
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Inactive
Join Date: Jun 2006
Posts: 8
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Re: £9.99 NTL Broadband - Slower Than Dial Up?
Quote:
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Originally Posted by Chris W
have a look at the article here
http://www.cableforum.co.uk/forum/article.php?a=22
to find out a bit about testing your speed...
no offence but you sound like a bit of a novice (yes i am biased since you hvae said you used to be an AOL customer) but we are a nice lot here so can provide you lots of help to get your connection running up to speed |
No offence taken, and thanks for the link. Also, thanks for the offer of help! 
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22-06-2006, 23:13
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#6
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Inactive
Join Date: Jan 2006
Location: London, HA0
Age: 37
Posts: 1,031
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Re: £9.99 NTL Broadband - Slower Than Dial Up?
i play QUAKE 3 ARENA! Wats ur username there? and wat servers do u play on?
texas.... eRa... UE.. ring any bells? 
maybe start a CF clan 
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23-06-2006, 00:32
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#7
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Inactive
Join Date: Jun 2006
Posts: 8
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Re: £9.99 NTL Broadband - Slower Than Dial Up?
Quote:
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Originally Posted by dcclanuk
i play QUAKE 3 ARENA! Wats ur username there? and wat servers do u play on?
texas.... eRa... UE.. ring any bells?
maybe start a CF clan |
Alas, I have been having too much fun and games trying to get webpages to load quicker than dial-up; I haven't got round to setting up the Quake III game yet!
Strangely, I downloaded a speed-tester for the connection I have, and the diagnosis was that my connection has no problems in any department. Why, then, do pages take such a long time to load?
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23-06-2006, 00:38
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#8
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Inactive
Join Date: Jan 2004
Services: V+, 2nd STB, Virgin Phone, Virgin 20mb
Posts: 277
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Re: £9.99 NTL Broadband - Slower Than Dial Up?
It may be a DNS problem. Could you please tell us which area you live in (City). We can then tell you what settings you can change in order to get a faster response time.
If you don't want to post those details here, you can PM me and I can sort you out.
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23-06-2006, 01:08
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#9
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Inactive
Join Date: Jun 2006
Posts: 8
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Re: £9.99 NTL Broadband - Slower Than Dial Up?
Quote:
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Originally Posted by IanGuy
It may be a DNS problem. Could you please tell us which area you live in (City). We can then tell you what settings you can change in order to get a faster response time.
If you don't want to post those details here, you can PM me and I can sort you out.
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No problem. We live in south east London -- Plumstead, in fact.
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23-06-2006, 08:43
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#10
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-
Join Date: Jul 2003
Location: Poole, Dorset
Age: 40
Services: FreeSat+
Tivo
V-Box
VM 60MBit
Posts: 13,365
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Re: £9.99 NTL Broadband - Slower Than Dial Up?
Quote:
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Originally Posted by dcclanuk
i play QUAKE 3 ARENA! Wats ur username there? and wat servers do u play on?
texas.... eRa... UE.. ring any bells?
maybe start a CF clan |
Is your "h" "y" "o" and "'" key faulty?
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23-06-2006, 10:57
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#11
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Inactive
Join Date: Feb 2005
Location: Basingstoke
Age: 42
Services: Sky HD
Virgin Phone + 50mb
Posts: 918
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Re: £9.99 NTL Broadband - Slower Than Dial Up?
£9.99? I can only find it for 17.99! My gf is getting NTL, is the £9.99 one and introductory offer?
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23-06-2006, 11:29
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#12
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Inactive
Join Date: Jan 2006
Location: London, HA0
Age: 37
Posts: 1,031
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Re: £9.99 NTL Broadband - Slower Than Dial Up?
Quote:
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Originally Posted by Zeph
Is your "h" "y" "o" and "'" key faulty?
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hehe, nobutmyspacebarsometimesdecidestonotwork!
jus kidding!
there goes my "T" key 
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23-06-2006, 12:22
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#13
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Inactive
Join Date: Jan 2006
Location: Widnes
Services: Phone/TV/50meg
Posts: 794
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Re: £9.99 NTL Broadband - Slower Than Dial Up?
could always try changing the connection proxy. found if some sites i use a bit slow loading, changing the proxy most of the time works for me.
http://homepage.ntlworld.com/robin.d...cache.html#ntl
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23-06-2006, 13:09
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#14
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Inactive
Join Date: Jun 2006
Posts: 8
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Re: £9.99 NTL Broadband - Slower Than Dial Up?
Quote:
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Originally Posted by southwell
£9.99? I can only find it for 17.99! My gf is getting NTL, is the £9.99 one and introductory offer?
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My girlfriend set the contract up -- I will inquire...
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23-06-2006, 14:19
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#15
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Inactive
Join Date: Jan 2004
Services: V+, 2nd STB, Virgin Phone, Virgin 20mb
Posts: 277
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Re: £9.99 NTL Broadband - Slower Than Dial Up?
Try changing your proxy settings in your browser.
This involves you (if using internet explorer) going to tools > internet options > Connections > LAN Settings.
Tick the "Use a proxy server" box. And copy this in to the first field below:
glfd-cache-1.server.ntli.net
The second field you should type 8080.
This might clear up your browsing problems.
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