Stockton - broadband gone?

Cyrill666 · 12-04-2006, 16:16

Hello,

Having problems with broadband in the Stockton Area (Ingleby Barwick) today - support (10p a minute... 3 minutes of recorded messages before entering the call queue... cheeky b*******) tell me it's because of "the upgrade" and that I'll be off line until tomorrow lunch time....

That can't be right surely?

(my neighbours tell me it was fine first this this morning - I tried to get on at about 10am... it was gone then and hasn't been back

)

Cheers,
Gary.

Cerberus · 12-04-2006, 16:26

http://www.ntl-isp.ntl.com/ServiceSt...px?FaultID=508

Says Stockton is going to be offline mate. However that should of been cleared up now. Have you tried the usual and rebooting your modem? Failing that then the maintenance maybe going on longer than expected, but not nearly 12 hours longer. Maybe worth giving CS another call. (Bit of a pain I know

)

monkey2468 · 12-04-2006, 16:55

Quote:

Originally Posted by Cyrill666

Hello,

Having problems with broadband in the Stockton Area (Ingleby Barwick) today - support (10p a minute... 3 minutes of recorded messages before entering the call queue... cheeky b*******) tell me it's because of "the upgrade" and that I'll be off line until tomorrow lunch time....

That can't be right surely?

(my neighbours tell me it was fine first this this morning - I tried to get on at about 10am... it was gone then and hasn't been back

)

Cheers,
Gary.

If you PM me your full postocde and house number, I can take a look for you.
ps i'm NTL staff

Cyrill666 · 12-04-2006, 23:11

Thanks for your replies.
Connection restored sometime after about 8pm this evening.

(phew!)