upgrade promise

[WOODY44]

Hi am I dreaming or was it just wishful thinking but didn`t NTL sometime at the end of last year promise us a FREE upgrade to 10meg in 2006. I now see they are pushing the upgrade gravy train but want to charge us.
regards
woody44

[Stuart]

Nope, that changed. 3 Meg users got a free upgrade. 1 and 2 meg users are going to get an uncapped service.

to the forum BTW.

[etccarmageddon]

Originally Posted by Stuart C

Nope, that changed. 3 Meg users got a free upgrade. 1 and 2 meg users are going to get an uncapped service.

where's the official announcement saying 1m and 2m users aren't going to be upgraded to 10meg this year?

---------- Post added at 18:20 ---------- Previous post was at 18:18 ----------

this is the only official 10meg announcement I can think of:-
http://www.cableforum.co.uk/article/...ed-as-standard

[Stuart]

One and two meg users are getting an uncapped service: http://www.cableforum.co.uk/article/...mited-jan-2006

Having said that, according to this article, there will be further 10 Meg products launched this year.

[etccarmageddon]

and where in that article does it state the 10meg upgrade has been abandoned?

---------- Post added at 18:26 ---------- Previous post was at 18:23 ----------

see this:-

http://www.cableforum.co.uk/article/...n-november-8th

"According to ntl, once the rollout to existing 3 Mbps customers has been completed, the rollout to the 2 Mbps & 1 Mbps customers will commence in 2006. The price of these is also expected to remain the same (at £24.99 and £17.99) . They will however have lower monthly limits (the current 30GB and 3GB respectivly being the most likely values)."

"Cable Forum also believe that ntl have plans to offer a number of lower speed ‘uncapped’ services"

---------- Post added at 18:29 ---------- Previous post was at 18:26 ----------

I think the answer is simple - dont believe it until you see it and dont hold back on moving to ADSL (if you were thinking about it) because they have made a promise which they could easily go back on.

[Sandydog]

I was told a few weeks ago by retentions that I would be upgraded to 10mb from 2mb in a couple of months.

[mcmanic]

So whats right then?, i was told 2meg is Unlimited and will stay that way, there isn't a hope in hell i want to go to 10meg and be capped again, thats the reason i downgraded from 10meg back to 2meg

[Stuart]

Originally Posted by mcmanic

So whats right then?, i was told 2meg is Unlimited and will stay that way, there isn't a hope in hell i want to go to 10meg and be capped again, thats the reason i downgraded from 10meg back to 2meg

I'd be very suprised if NTL did a ten meg uncapped product. At least if they do, it'll cost more than the 34.99 that the 10 Meg goes for..

[Chrysalis]

if it ever happened then we are truly seeing a gross disregard for performance.

Even a capped 10meg for the middle tier would cause severe problems, I am not sure the affect of a unmetered would be since it appears they not enforcing the cap anyway so it is sort of uncapped at current.

[etccarmageddon]

Originally Posted by mcmanic

So whats right then?, i was told 2meg is Unlimited and will stay that way, there isn't a hope in hell i want to go to 10meg and be capped again, thats the reason i downgraded from 10meg back to 2meg

you'll have the choice of 2meg unlimited or 10meg with a cap of say perhaps 30gig for your monthly £25. that's based on all the official press releases so far.

who told you it would 'stay that way'?