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How long has £24.99 broadband been 2mbps?
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Old 31-01-2006, 14:18   #1
hayesey
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How long has £24.99 broadband been 2mbps?

Hi,

can anyone quickly tell me how long the NTL broadband service that costs £24.99 has been 2mbps? I originally signed up for NTL years ago when the £24.99 was for something like 500kbps, then automatically got upgraded to 1mbps & ages ago got a letter saying I was being upgraded to 2mbps. All good but I've just realised that I'm still on 1mbps due to having an old PACE stb. So I want to know how long I've been paying too much for my broadband so I can get a refund!

Plus a new stb.

I'm in the north Manchester area which I think uses the Bromley system?
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Old 31-01-2006, 14:26   #2
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Re: How long has £24.99 broadband been 2mbps?

From memory the 750k service went to 2MB early last year sometime.

EDIT: (Searching is your friend)

8th of March if this is anything to go by

http://www.cableforum.co.uk/board/sh...0k+2mb+upgrade
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Old 31-01-2006, 14:41   #3
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Re: How long has £24.99 broadband been 2mbps?

I agree with dezzo that it was last March.
I phoned them and they upgraded me straight away.
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Old 31-01-2006, 15:44   #4
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Re: How long has £24.99 broadband been 2mbps?

It wasn't rolled out all at once though. I got mine upgraded at the end of April because I asked as a result of information from CF and got it early for this area. for CF
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Old 01-02-2006, 00:38   #5
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Re: How long has £24.99 broadband been 2mbps?

yeah it was that one that became a farce, leics had the upgrade jan 2005 then it got rolled back due to low capacity in the area and reapplied a couple of months later.
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Old 01-02-2006, 01:17   #6
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Re: How long has £24.99 broadband been 2mbps?

Quote:
Originally Posted by hayesey
Hi,

can anyone quickly tell me how long the NTL broadband service that costs £24.99 has been 2mbps? I originally signed up for NTL years ago when the £24.99 was for something like 500kbps, then automatically got upgraded to 1mbps & ages ago got a letter saying I was being upgraded to 2mbps. All good but I've just realised that I'm still on 1mbps due to having an old PACE stb. So I want to know how long I've been paying too much for my broadband so I can get a refund!

Plus a new stb.

I'm in the north Manchester area which I think uses the Bromley system?
Did NTL not try and contact you to arranage an upgrade? They did for me, and I know they spent months contacting people.
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Old 02-02-2006, 11:16   #7
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Re: How long has £24.99 broadband been 2mbps?

Well, to be fair they could've phoned when I was out at work. I'll just give them a ring when I get enough time to sit in the queue for about 30 mins
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