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i recently stumbled across this excellent forum and was hoping that someone out there can help me out.
i had ntl installed a month ago (and what a saga that was!!) when i moved into a block of flats after having been misinformed by a former resident that i couldn't have sky. having attended an agm last night it transpires that i can indeed have sky installed, something that i want to do as will allow me to get the best out of my newly purchased AV equipment aswell as have access to sky+.
what i wanted to know is whether there is anyway i can cancel my ntl subscription without having to incur an exorbitant exit fee.
Doubt it, you take out a 12 month contract with NTL when you sign up. I don't know for sure if there is a cooling off period though but if you have already been installed a month then you may be out of luck already.
Contact NTL and ask them, they may be able to help but if you are already 1 month in on your contract you might be out of luck Did you get a contract to sign or look at?
result!!!
just spoke to an extremely helpful guy at ntl who has cancelled my cable subject to 30 days notice.
not only that he actually prompted me towards a better call plan on my telephone too.
have read some horror stories on here re service levels but i couldnt be happier with the service i've just received.
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Did you get a contract to sign or look at?
