Business Underwhelming Internet speeds ; looking for advice

jimi-eh · Yesterday, 20:09

Hello
I am having difficulties in reaching good consistent speed in my house network. I was hoping someone could help me gather some insight, so I can plan ahead.

inparticular regarding the Virgin media wifi Booster (PG-9072LG-VM) :
is it a slow wifi standard like wifi 3? (30Mbps which is the most bandwidth i can get)

There are a few constraints in my house :
The walls are thick. Wifi signal is reduced, 5Ghz is useless.
The electricity on each floor appear to be on different boards viz the powerlan on the ground floor cant find the powerlan on the 1st floor.

Here are some figures
The Maximum Speed I seem to be able to get is 30Mbs on speedtest via the 2.4Ghz PG-9072LG-VM Access Point.
I can get 50Mbps via ethernet on the router

I live with other people and I cant determine if someone is over using the connection, but I believe they are, so often my connect slips down to 3Mbps

Unsure if its the ping command on repeat being ignored, but the router will be pinged 19 times at ~20ms and then sky rocket either 45 ms or 150-200 ms for one or 2 readings (unsure if this is just the ICMP protocol being low priority?)

I believe the powerline or wifi booster in use is a WiFi
PG-9072LG-VM Virgin media Wifi (powerline?) Wifi booster

As a Tenant in the house I m trying to find out what is going on, so I can plan to get better equipment or to lobby Vm for help fixing the connection ; although I have determined the connection runs at 50Mbps and seems to be working fine at the router.

Here is the Docsis WAN Overview data for one time ; if that helps:

Downstream Overview
Force Downstream Frequency (MHz)
Apply
Port Frequency (Hz) Modulation Power (dBmV) SNR (dB) Channel
1 258750000 256QAM 4.700 40.366 16
2 186750000 256QAM 5.800 40.366 7
3 194750000 256QAM 5.700 40.366 8
4 202750000 256QAM 5.700 40.946 9
5 210750000 256QAM 5.800 40.366 10
6 218750000 256QAM 5.800 40.366 11
7 226750000 256QAM 5.800 40.946 12
8 234750000 256QAM 5.500 40.366 13
9 242750000 256QAM 5.300 40.366 14
10 250750000 256QAM 5.100 40.946 15
11 266750000 256QAM 4.600 40.946 17
12 274750000 256QAM 4.700 40.946 18
13 282750000 256QAM 4.500 40.366 19
14 290750000 256QAM 4.600 38.983 20
15 298750000 256QAM 4.700 38.983 21
16 306750000 256QAM 4.400 40.366 22
17 314750000 256QAM 4.900 40.366 23
18 322750000 256QAM 4.600 40.366 24
19 330750000 256QAM 4.700 40.366 25
20 338750000 256QAM 4.800 38.983 26
21 346750000 256QAM 4.100 40.366 27
22 354750000 256QAM 4.500 40.946 28
23 362750000 256QAM 4.000 40.366 29
24 370750000 256QAM 4.100 40.366 30
Upstream Overview
Port Frequency (Hz) BandWidth Modulation Power (dBmV) Channel
1 49600000 6400000 ATDMA 43.000 1
2 36600000 6400000 ATDMA 42.250 3
3 43100000 6400000 ATDMA 42.250 2
4 23599912 6400000 ATDMA 42.000 9

Thanks in advance!
Ps I am based in Brighton, unsure if its langley or Bromley ; if that makes any sense.

gunner45 · Today, 16:27

The only real solution is to run Ethernet cabling through walls and ceilings. Can you get your landlord's permission?