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Virgin no longer allow VPN's?
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Old 14-10-2024, 23:47   #1
RichardCoulter
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Virgin no longer allow VPN's?

Someone has recently found that their laptop won't connect to their VPN.

A pidgin English Virgin chat response says that Virgin no longer allow this!

Is this really the case, or is it the usual CS BS?
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Old 15-10-2024, 00:46   #2
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Re: Virgin no longer allow VPN's?

BS.
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Old 15-10-2024, 07:05   #3
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Re: Virgin no longer allow VPN's?

My VPN works fine. Typical overseas answer to anything for any company - if it is not on their script.

Quote:
Originally Posted by RichardCoulter View Post
Someone has recently found that their laptop won't connect to their VPN.

A pidgin English Virgin chat response says that Virgin no longer allow this!

Is this really the case, or is it the usual CS BS?
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Old 15-10-2024, 08:32   #4
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Re: Virgin no longer allow VPN's?

My VPN works fine with Virgin Media.
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Old 15-10-2024, 09:04   #5
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Re: Virgin no longer allow VPN's?

They maybe don't support it as they don't want to be sorting out everyone's wfh connection. But they don't block it. Half the country wouldn't be able to work.
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Old 15-10-2024, 13:01   #6
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Re: Virgin no longer allow VPN's?

Quote:
Originally Posted by Mr K View Post
They maybe don't support it as they don't want to be sorting out everyone's wfh connection. But they don't block it. Half the country wouldn't be able to work.
Yes, she works from home and needs it to work.

I'll let her know what people have said.

---------- Post added at 13:01 ---------- Previous post was at 12:37 ----------

Apparently, Essential Security (child safety setting) wasn't disabled.

It has to be disabled on Virgin accounts in order for VPN to work.
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Old 15-10-2024, 17:46   #7
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Re: Virgin no longer allow VPN's?

Quote:
Originally Posted by RichardCoulter View Post
Yes, she works from home and needs it to work.

I'll let her know what people have said.

---------- Post added at 13:01 ---------- Previous post was at 12:37 ----------

Apparently, Essential Security (child safety setting) wasn't disabled.

It has to be disabled on Virgin accounts in order for VPN to work.
What on earth is that, never noticed it
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Old 15-10-2024, 17:58   #8
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Re: Virgin no longer allow VPN's?

Its their Virus & Parental Control settings, under Online Security in your VM account settings.

Why on earth that would block VPNs I have no idea.
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Old 15-10-2024, 19:11   #9
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Re: Virgin no longer allow VPN's?

Quote:
Originally Posted by Paul View Post
Its their Virus & Parental Control settings, under Online Security in your VM account settings.

Why on earth that would block VPNs I have no idea.
It's quite selective - it blocks built-in VPN on my phone's browser, but not the VPN on my laptop.
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Old 17-10-2024, 18:42   #10
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Re: Virgin no longer allow VPN's?

Quote:
Originally Posted by Paul View Post
Its their Virus & Parental Control settings, under Online Security in your VM account settings.

Why on earth that would block VPNs I have no idea.
Don't recall ever noticing it. Sure ain't going to look.
As stated before vpn blocks this site on windows but fine via Android . Any can't be bothered to try and sorted it out. Life's to short
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Old 17-10-2024, 20:43   #11
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Re: Virgin no longer allow VPN's?

Quote:
Originally Posted by Itshim View Post
Don't recall ever noticing it. Sure ain't going to look.
As stated before vpn blocks this site on windows but fine via Android . Any can't be bothered to try and sorted it out. Life's to short
I don't have any issue accessing this site on my Windows pc through my VPN (PIA). I do know that some sites I visit sometimes get blocked but changing the region my VPN is connected to fix this. Usually it is a range of IP addresses that are blocked by the site.
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Old 18-10-2024, 13:13   #12
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Re: Virgin no longer allow VPN's?

Mine is working fine ��
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Old 18-10-2024, 17:28   #13
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Re: Virgin no longer allow VPN's?

Quote:
Originally Posted by djmagnifique View Post
I don't have any issue accessing this site on my Windows pc through my VPN (PIA). I do know that some sites I visit sometimes get blocked but changing the region my VPN is connected to fix this. Usually it is a range of IP addresses that are blocked by the site.
Doesn't matter where and it is blocking the download.
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Old 18-10-2024, 21:29   #14
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Re: Virgin no longer allow VPN's?

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Doesn't matter where and it is blocking the download.
Which VPN are you using?
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Old 19-10-2024, 13:55   #15
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Re: Virgin no longer allow VPN's?

Quote:
Originally Posted by djmagnifique View Post
Which VPN are you using?
Kaspasky, Firefox and duck duck go, yes I had them for years, no I am not worried about Russia, more worried about meta etc would point out have the same setup on tablet (android) and have no problems at all, only difference is Windows 10 on PC
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