General : BT seeks Virgin compensation over MVNO migration

[Media Boy UK]

BT is seeking £24.6 million from Virgin Media O2 over claims it migrated customers from its network before an agreement had concluded

https://www.broadbandtvnews.com/2022...medium=twitter

I moved to from Virgin to Sky the moment I knew they were migrating from EE to Vodaphone.

Ironically, Virgin ultimately merged with O2 (Sky use O2's network).

[Inactive Digital]

I hadn't realised that all Virgin Mobile customers had now been migrated on to the 02 network. If it wasn't for their punitive RPI+ increases I'd consider switching, as O2 has the best signal in my area.

[Jaymoss]

Originally Posted by Inactive Digital

I hadn't realised that all Virgin Mobile customers had now been migrated on to the 02 network. If it wasn't for their punitive RPI+ increases I'd consider switching, as O2 has the best signal in my area.

I am still on Virgin Mobile and as far as I am aware I am not on o2. I have used the same sim for 14 months and they did not ask me to change it when I renegotiated. I thought they would have had to change the sim

[1andrew1]

Originally Posted by Inactive Digital

I hadn't realised that all Virgin Mobile customers had now been migrated on to the 02 network.

They haven't. The article is about alleged premature switching from EE and not about switching from Vodafone.

[Inactive Digital]

Originally Posted by Jaymoss

I am still on Virgin Mobile and as far as I am aware I am not on o2. I have used the same sim for 14 months and they did not ask me to change it when I renegotiated. I thought they would have had to change the sim

I believe recent Virgin sim cards don't need to be replaced if they switch network provider.

Originally Posted by 1andrew1

They haven't. The article is about alleged premature switching from EE and not about switching from Vodafone.

The line in the article that led me to believe that is " Virgin completed the move to the Telefónica network early in 2022."

Originally Posted by Inactive Digital

I hadn't realised that all Virgin Mobile customers had now been migrated on to the 02 network.

They havent (yet) but it will probably happen, I suspect all new customers go on O2.

[Kevc69]

When we moved to the volt package my wife's Simcard and account were transferred to O2 so we now get billed separately for that

[1andrew1]

Originally Posted by Inactive Digital

The line in the article that led me to believe that is " Virgin completed the move to the Telefónica network early in 2022."

Yup, it's a bit misleading.