Superhub 3 reverting to default SSID and Password when rebooted.
03-07-2019, 21:35
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#1
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cf.member
Join Date: Nov 2003
Location: Glasgow
Posts: 81
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Superhub 3 reverting to default SSID and Password when rebooted.
On a number of occasions in the past few months when I have rebooted my SH3 it has lost my SSID and password settings and reverted to the defaults. This morning it appears that there had been a problem overnight and this had happened without any action on my part.
It is a minor nuisance when it happens as a result of me rebooting, as I can reinstate the custom settings straight away. But potentially the spontaneous occurrence is a much greater issue if it happens when I am not at home and everyone else is left with no service.
Is this a known problem, and is there a solution I can apply myself?
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03-07-2019, 22:11
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#2
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cf.geek
Join Date: Feb 2007
Location: Mansfield Woodhouse NG19
Services: VM Mix TV, 200 internet, basic house phone. Also Virgin mobile phone
Posts: 541
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Re: Superhub 3 reverting to default SSID and Password when rebooted.
When I reported this problem VM immediately sent me a replacement Superhub 3
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04-07-2019, 00:03
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#3
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CF Resident Dog
Join Date: Mar 2005
Posts: 15,214
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Re: Superhub 3 reverting to default SSID and Password when rebooted.
I've had this once a year or so ago.
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04-07-2019, 00:08
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#4
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cf.member
Join Date: Nov 2003
Location: Glasgow
Posts: 81
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Re: Superhub 3 reverting to default SSID and Password when rebooted.
Quote:
Originally Posted by oliver1948uk
When I reported this problem VM immediately sent me a replacement Superhub 3
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Thanks, I'll give them a call then and see what happens!
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04-07-2019, 10:44
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#5
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cf.member
Join Date: Mar 2007
Services: Ultimate Oomph
Posts: 95
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Re: Superhub 3 reverting to default SSID and Password when rebooted.
I also had this about a year ago, called them up and the answer was a pinhole reset, been OK since
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05-07-2019, 00:23
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#6
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cf.member
Join Date: Nov 2003
Location: Glasgow
Posts: 81
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Re: Superhub 3 reverting to default SSID and Password when rebooted.
Quote:
Originally Posted by daveybm
I also had this about a year ago, called them up and the answer was a pinhole reset, been OK since
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OK, I'll try that first, thanks.
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04-09-2019, 22:28
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#7
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cf.member
Join Date: Nov 2003
Location: Glasgow
Posts: 81
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Re: Superhub 3 reverting to default SSID and Password when rebooted.
Quote:
Originally Posted by daveybm
I also had this about a year ago, called them up and the answer was a pinhole reset, been OK since
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This seems to have solved the problem, thanks for the suggestion.
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05-09-2019, 00:08
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#8
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Superhub 3 reverting to default SSID and Password when rebooted.
I hate to sound like a broken record but the best way to resolve stupid, trivial and annoying problems like this is to get your own proper router.
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